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The cross-sectional study explores the reasons behind students' avoidance of library reading. Of the 164 participants, the research uncovers a complex interplay between personal preferences, environmental influences, and social dynamics that shape reading behaviors. Contrary to expectations, students express a preference for classrooms settings and challenge the assumed importance of quiet library environments. The influence of strict regulations on library engagement also emerges as a noteworthy finding, suggesting the need for adaptable and welcoming spaces. The acceptance of digital resources among library avoiders reflects the growing role of online platforms in education. Design recommendations emphasize creating diverse reading spaces, balancing noise zones, and integrating nature-inspired environments. [ABSTRACT FROM AUTHOR]

Libraries are important structures for graduate students in research-intensive universities, such as Memorial University of Newfoundland (MUN). Given the complex needs of those students, it is crucial to have an updated glimpse into what works and does not work for students. The objectives of this survey were to investigate graduate students' awareness and use of library services and resources at MUN and to explore how important and adequate existing services and resources seemed to MUN graduate students. Fortunately, the survey findings showed favourably in terms of user satisfaction, with many of the library services and resources that were rated as very important also being rated as very satisfactory. Other findings indicated that respondents placed increased importance on access to comprehensive collections of eresources, which is not surprising given the conditions of the COVID-19 pandemic. Also found was an increased need for writing resources and literature search strategies. Overall, a recurring theme for improvement was an increased promotion of our services and resources so that we can better reach our students. The insights gained from the survey will help us target this area of improvement and direct future development of graduate-student-focused services and resources. [ABSTRACT FROM AUTHOR]

This article explores the one-shot library instruction model by asking critical questions about how it has become ubiquitous in the field. The authors developed these questions with the intent to understand how early-career librarians become acculturated to one-shots, how social identity and positionality shape instructional practices, its impact on burnout, equity, and sustainability, and how the one-shot could be reimagined. This article employs personal critical reflection as a methodology, using interviews with the team of authors and two external participants. Analysis of the interview data showed themes of organizational acculturation with one-shot training, empowerment/disempowerment to employ different instruction models, and the tension between the transactional and relational nature of library instruction. Through these reflections, the article advocates that a relational instruction model helps promote equitable, reflective teaching and learning experiences for librarians and students alike as a way to disrupt the tradition of the one-shot. [ABSTRACT FROM AUTHOR]

Perception gaps measure the disparity between the current state and the expected or desired state for a particular phenomenon. This research study examined the perception gaps between how undergraduate students at the University of Mississippi prioritized adding prospective services and how librarians at the University of Mississippi thought students prioritize those services. Card sorts completed by students during a prior study were compared to cards sorts completed by librarians to calculate the perception gap for sixty different services and spaces. The perception gaps for technology-related services were analyzed based on findings from the authors' prior study. The perception gaps revealed several services that librarians either notably underestimated (extended hours, natural lighting) or overestimated (3D printing, removing bookshelves to add study space). The perception gaps for items which students had the most and least interest were also analyzed. [ABSTRACT FROM AUTHOR]

In response to the rapid growth of international students in China's universities, it is important for university libraries to extend their existing services, which were mainly designed for native Chinese students. This paper reports on a research study aimed at extending library services for international students by identifying and understanding their requirements. An exploratory case study research design was adopted. Specifically, the Wuhan University Library was selected as the case study, at which 23 international students were approached and interviewed using semi-structured questions. The analysis of interview data pointed to 14 library service requirements in four main themes: feeling welcomed, convenient accessibility, comfortable learning environment and diverse learning resources. On this basis, five practical strategies were formulated. This study focused on China's university libraries, however, the research findings provide useful implications and insights that can be shared across international borders. [ABSTRACT FROM AUTHOR]

As academic libraries' budgets remain flat while their expenditures rise, library leaders must seek out alternative sources of funding. One option is a mandatory student fee dedicated to the library. This article presents the results of a survey of 152 deans and directors of public R1 and R2 research universities that were asked whether their libraries benefit from mandatory student fees. While a library-specific fee is unusual, nearly half of responding libraries are eligible to receive some portion of another mandatory student fee. Study results can serve as evidence for libraries preparing to make a case for the significant, positive impact possible through even a modest library fee. [ABSTRACT FROM PUBLISHER]

Library snackables are pedagogical strategies that allow library users to digest information content in short bites. The purpose of a snackable is to communicate useful and understandable information over a short time frame, an aspect that often appeals to Generation Z students. This study launched six one-minute videos informing students about library services and resources. A mixed methods survey instrument (206 respondents) and YouTube viewing data (820 views) were used to gauge student opinion, analyze audience engagement, and evaluate knowledge retention. The findings reveal that students have a positive perception of short library videos, which further help with information transfer and retention. [ABSTRACT FROM AUTHOR]

Library data in the form of holdings, expenditures, and transactions continues to be collected. Recently emphasis is being placed on connecting library usage data to student success indicators for purposes of indicating impact. This article describes how one library involved in a large-scale, student success assessment project analyzed usage data linked to unique student IDs prior to connecting data to student academic information. Results revealed a trove of useful information that led to a more robust understanding of how students interacted with library services over the course of a year and are discussed in relation to process improvement. [ABSTRACT FROM PUBLISHER]

This study documents the information literacy skills of college freshmen at a mid-size comprehensive university. It also examines the association between students' information literacy skills and their writing abilities as well as their overall performance in a class. A major finding of the study is that information literacy skills were positively correlated with both student writing scores and final course grades. The findings of this study call for well-integrated library instruction programs and services to improve student information literacy skills. [ABSTRACT FROM AUTHOR]

Both students and librarians evaluated face-to-face research consultations scheduled in an academic library. The survey asked both participants to rate usefulness of the interaction and to mark a list of the resources that were used. Results showed that librarians frequently underestimated the effectiveness of the consultation, a phenomenon known as provider pessimism, and that students were confused by the library terminology used for resources. Research consultations are potentially important “teaching moments” as long as students and librarians speak the same language and librarians verify learning outcomes using communication cues during the consultation. [ABSTRACT FROM AUTHOR]

Recent research shows that some types of social media such as wikis and social networking sites have emerged as important sources of information. While social media are becoming increasingly popular, the quality of information available through them varies widely and is difficult to assess. This study examined the main purposes behind undergraduate students' use of different social media platforms in information-seeking and the strategies they use for evaluating information from social media in academic contexts. The results were then compared with what academic librarians deem useful. The comparison helped identify gaps between students and librarians regarding the use and evaluation of information from social media. Two web surveys were conducted: one for undergraduates (n = 1355), and the other for academic librarians (n = 189). The study found the two groups similar in terms of social media platforms used for information-seeking, and also the main purposes for using them. However, a significant gap was detected in the strategies that students used, and those that librarians found useful, for evaluating information from social media. Based on the findings, suggestions were made for information literacy education and future research. [ABSTRACT FROM AUTHOR]

Student persistence and completion are paramount in higher education, and institutions are employing targeted programs and initiatives to address these concerns. The academic library can play an especially important role in these efforts, given its unique interdisciplinary mission and its integrated instructional programs. With a foundation in both higher education and library and information science literatures, this article describes how one academic library engaged in cross-campus programs, partnerships, and initiatives to contribute to student success efforts. Other libraries may find these examples useful as they consider how to frame their work in the context of their institutions’ student persistence efforts. [ABSTRACT FROM PUBLISHER]

The Common Core State Standards (CCSS) initiative for K-12 education has been adopted by 45 states and will have a broad impact on American education al institutions, including libraries. The CCSS focus on close reading of informational texts, inquiry learning, and college and career readiness with an emphasis on assessment and accountability. This research study used a focusgroup approach to provide a framework for asking school librarians from two states about the future of teaching and learning and th e types of challenges they envision for the future. The datacollected were then aligned with CCSS to better understand the p otential impact for patrons of all types of libraries. [ABSTRACT FROM AUTHOR]

Student deep participation in library work allows students to actively participate in library operation and become deeply involved in library service and program development. There are usually two levels of deep participation: level I refers to the employment of student assistants in different areas of library routine work, ranging from shelving to IT support; and level II refers to the engagement of students as library partners or collaborators, working with librarians to complete independent project. Sharing Tsinghua University Library's experiences, we provide a holistic view of how the two levels of student deep participation are implemented at an academic library, with a focus on level II. We seek to generate a thorough understanding of the practices and benefits of student deep participation, and encourage academic libraries to create more opportunities to deeply involve students in library work, and to ultimately demonstrate the value and relevance of the library to the campus community. [ABSTRACT FROM AUTHOR]

Fines place a negative light on libraries and create a barrier to access that is most damaging to low-income groups. Recognizing the harm, public libraries have implemented programs and new policies to reduce or eliminate fines, which have consistently been met with positive comments and an influx of item returns. Many academic libraries have followed, resulting in different impacts on return rates and overdue items. The coronavirus pandemic has taken a financial toll on college students and sped up the process of going fines free at the University of North Texas Libraries. While there are plenty of arguments both for and against fines to be discussed, forgiving fines certainly puts libraries in a favorable position. [ABSTRACT FROM AUTHOR]

During a four-year period, librarians collected student data by card-swiping undergraduate students who attended one of the core English composition class-based one-shot instruction sessions provided at a large state-supported doctoral-granting university. Data for students who attended library instruction was anonymized and compared to the same data points for students who were enrolled in the English class but did not attend library instruction. The authors compared student success indicators for the control and treatment groups (GPA, pass or fail status in course, and retention) and found a positive correlation between attending library instruction and student success. [ABSTRACT FROM AUTHOR]

The purpose of this study was to assess the convenience and accessibility of library services to users with disabilities at Aligarh Muslim University in India. The study utilized both quantitative and qualitative methods through questionnaires, interview and remarks applying the IFLA checklist to investigate the scenario. The study established that AMU has a purpose-built library to accommodate users with disabilities; however, additional funds were not allocated for developing library facilities, assistive technologies and collections in the accessible formats that lead to the delivery of inadequate services to users with disabilities. Despite the availability of some specialized services, the study found that users with disabilities face numerous obstacles when using library services due to unavailability of library materials in convenient formats, lack of assistance from the trained library staff and lack of adequate training to users. The paper concludes with the recommendations to implementing guidelines of IFLA and UNESCO regarding access to library services for users with disabilities. [ABSTRACT FROM AUTHOR]

The article presents a personal narrative in which the author reflects on her experience of working as a librarian and administrator at a community college library, including discussions of library-student relations, library outreach and growth, and the use of mindfulness when communicating.

University archivists and special collections librarians offer orientations and assistance to students who use their resources for course projects, but assessment of the impact of these interactions on students has been largely overlooked. We address this gap by presenting the results of a survey of 452 students at two universities who had a formal orientation to the archives as part of their coursework. We assess the impact of their exposure to archives using several measures, including: confidence in finding and conducting research with primary source materials; perception of archival research as relevant to the students' goals; student evaluation of their experience in the archives; and willingness to return to use the archives in the future. The results of this study provide university archivists and special collections librarians with an understanding of the different learning impacts that are possible through exposure to the archives and will be useful in identifying learning outcomes for undergraduate and graduate students using archival and manuscript materials in the future. [ABSTRACT FROM AUTHOR]

Dieser Beitrag zu den Zielen der Agenda 2030 beschreibt das mit dem Qualitätssiegel „Projekt Nachhaltigkeit 2020" ausgezeichnete Konzept der Stadtbibliothek Homburg zur Erfüllung der Nachhaltigkeitsziele. Der Fokus liegt auf Angeboten für verschiedene Altersgruppen und in der Vernetzung mit den Schulen im Einzugsgebiet. Gleichzeitig werden Materialien konzipiert, die alle Lehrer des Bundeslandes für den Unterricht im Bereich „Bildung für nachhaltige Entwicklung" ausleihen können. This contribution to the goals of the Agenda 2030 describes the concept of the Public Library of Homburg, which has been awarded the quality seal "Project Sustainability 2020", to fulfil the sustainability goals. The focus is on services for different age groups and on networking with schools in the regional area. At the same time, materials are being developed for all teachers in the state which can be borrowed for lessons in the field of "Education for Sustainable Development". [ABSTRACT FROM AUTHOR]

The Auraria Library, which serves the University of Colorado Denver, Metropolitan State College of Denver and the Community College of Denver, collaborated with several academic courses on its campus to investigate some aspects of Participatory Action Research and Service Learning. The goal was to have students (the largest library user group) formulate questions, analyze data and provide suggestions that would help the library make evidence based decisions. The projects would provide student produced information that would be used to renovate the library. Unexpected benefits included the valuable relationships that developed between the Auraria Library, students and teaching faculty. [Copyright &y& Elsevier]

The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term “reference,” pointing to a disconnect between those definitions and much of the work that actually takes place at reference desks. Next, critiques of desk-centric models of reference are examined, followed by a discussion of the persistence of the desk in so many academic libraries today. The analysis of the literature in section one informs the re-envisioning of reference services at CPP discussed in section two. Specifically, section two describes and assesses CPP's reference desk staffing shift from librarians to LibStARs (Library Student Assistant Researchers) and our implementation of LibAnswers in an effort to automate some reference transactions. The paper ends with an overview of the benefits of these new initiatives. [Copyright &y& Elsevier]

Authentication data was utilized to explore undergraduate usage of subscription electronic databases. These usage patterns were linked to the information literacy curriculum of the library. The data showed that out of the 26,208 enrolled undergraduate students, 42% of them accessed a scholarly database at least once in the course of the entire semester. Despite their higher levels of learning and expected sophistication in information seeking skills, juniors and seniors used databases proportionately less than freshmen and sophomores. The University Library conducts a variety of introductory seminars that introduce freshmen to databases in the Fall semester. There was no evidence that this momentum is sustained in the subsequent years when higher-level more sophisticated skills are needed. [Copyright &y& Elsevier]

This article argues against policies that require students to submit theses and dissertations to electronic institutional repositories. The article counters a variety of arguments often used to justify this practice. In addition, the article reports on the results of an examination of electronic thesis and dissertation policies at more than 150 university libraries and graduate schools, offering a system of criteria and scoring for ranking these policies according to their respect for student copyright and intellectual property. [Copyright &y& Elsevier]

This study focuses on usage of electronic books (e-books) among advanced researchers, including graduate students and faculty, at a four-year academic institution. The researchers aimed to highlight differences in behavior, perception, and attitude between users and non-users of e-books. The survey findings suggest that, while a majority of these researchers do not necessarily favor e-books over print books, they do appreciate the convenience of the electronic format. Moreover, the results also indicate that many researchers may be entirely unaware of the library e-books available in their areas of study or may not fully realize all the features already being offered by some of these e-books, such as highlighting, note-taking, accessibility options, and downloading. These findings provide timely and practical applications for librarians interested in increasing library e-book usage with focused marketing plans targeting the needs of specific patron segments. [Copyright &y& Elsevier]

This article will provide both practical and critical insights into contemporary library service practices using the UBC Okanagan service model redesign as a case study. In 2018 the service desk at UBC Okanagan Library was redesigned into a service zone with a fundamental goal of increasing the prominence of complex library services. By improving the visibility of research support within a newly conceptualized service zone, we addressed inclusivity through design and staffing practices while facilitating campus engagement through programming. This article offers a contribution to the ongoing discussion of consolidated service models and challenges the profession to continue experimenting with service model design and delivery in order to support diverse library patrons in an increasingly neoliberal university environment. [ABSTRACT FROM AUTHOR]

Virtual reality (VR) offers potential for teaching and learning, though there seems to be no prior use of VR for teaching library and information science. This paper reports on a project that used VR for teaching library design, specifically for designing a library for customers with physical impairments. A survey and interviews were used to collect data. The results suggest that students prefer using VR to more traditional forms of learning because it makes physical problems seem more real than they would if presented in a book or video. [ABSTRACT FROM AUTHOR]

Library instruction serves a critical function in the operation of the contemporary academic library environment. Librarians are asked to provide instruction and information literacy training using a range of tools and modes of delivery. The current literature presents an array of instruments used for assessing student learning and for delivering instruction. However, there is little consensus about best practices for assessment of both student learning and assessment of the instruction itself. In addition, a few studies have investigated how librarians are prepared for conducting assessment exercises. Therefore, this research presents the results of a nation‐wide survey of practices of assessment and preparation for assessment. The results provide a state‐of‐the-art description of the prevalence of instruction librarians, the types of assessments they conduct, and the methods by which they learn assessment skills and tools. Implications for instruction librarians, administrators, and educators are provided. [Copyright &y& Elsevier]

Embedded librarianship service describes the practice of librarians integrating actively into the user's environment, rather than remaining in the library to await requests for service. This paper examines the concept of embedded service in the recent literature, within the past 5 years. It reports on a survey of embedded service in Chinese academic libraries conducted mainly in the “985 Project” universities. The paper focuses on some incipient embedded librarian programs, as well as the obstacles to achieving embedded practice, and identifies some best practices in China. [Copyright &y& Elsevier]

Among specialized applications of the well-known SERVQUAL scale for measuring perceptions of service quality, the LibQUAL+™ survey system has found widespread use in assessment of the quality of libraries. Three main dimensions of library quality have been identified: Information Control, Library as Place and Affect of Service. Using data from an application of the LibQUAL+™ survey, we investigate the relative difficulty of answering questions in each of these three areas, estimate the importance of each dimension in contributing to overall satisfaction with the library, and study differences in responses between user groups. We determine that Affect of Service (AS), similar to empathy in the general scale, is the most difficult dimension to evaluate. This is unfortunate because we find that AS is also the most important dimension in determining overall satisfaction with the library. We find that user characteristics are relevant in influencing both response rates and ratings of the AS scale items. In a follow up experiment to the LibQUAL survey we study the effect of user characteristics, such as type of user (student or faculty) and experience (length of association) on Affect of Service ratings. We determine that there is an interaction effect with experience moderating the impact of user type on perceptions of AS. Similar results are found in the case of another university service, a computer help desk. Our findings have implications for the administration and interpretation of LibQUAL surveys. The results also have implications for front line library staff members who should be mindful to provide individual, caring attention to undergraduates who are not favorably disposed towards their library services until they are both experienced and familiar with the library. [Copyright &y& Elsevier]

During the past decade we have noted a marked increase in the use of special collections materials in the university classroom. This presents the library with an opportunity to assert its role as a unique and irreplaceable contributor to the University's core mission. Asserting this is predicated on the assumption that an instructor's goals will be met, that students will become successful researchers, and that library staff will survive the encounter. This is not easy to accomplish and this article is an attempt to describe those elements that we have found to be central to a successful instructional outcome. [ABSTRACT FROM PUBLISHER]

The Ohio University Libraries has been a part of the university's Freshman Year Experience (FYE) classes almost since their inception. Over the past ten years, we have tried many variations on the “library day” lesson plan, with various (low) success rates. For fall of 2010, the FYE coordinator asked for an extremely simple plan: just some videos about services and a walk through the library. It was well-timed; we were both frustrated with the low use of our lesson plans and getting better at video production. It seemed it would be so easy … and then, of course it wasn't. We were saved by collaborating with a film student, and one of our videos was awarded an ALA 2011 PR “Best of Show”. Students and instructors respond well to humorous short videos in which we do not take ourselves too seriously. [Copyright &y& Elsevier]

Results of a multi-campus survey compare self-assessment of online skills and frequency of use to satisfaction with services. Students who rated skills as high also reported satisfaction with library services. Lower self-assessed skills are associated with lower satisfaction and non-use of services. Librarians may consider using self-assessed learning to improve services. [Copyright &y& Elsevier]

A content analysis was conducted of status messages posted by academic libraries on seventeen Facebook pages. In addition to being informational, libraries attempt to engage and establish rapport with students through Facebook. The university setting not only creates a context for messages, but also offers a mutual set of experiences and values shared by libraries and students. [Copyright &y& Elsevier]

Daylighting, a controlled architectural tool that influences users' perception and behavior, in university libraries and their influences on users' preference and satisfaction was examined in this study. The effects of daylighting in coordination with visual comfort, on university library users were measured in relation to four environmental processes, namely privacy, personal space, territoriality, and crowding. It was found that daylight and four environmental processes are related. It is believed that the consideration of this relationship will encourage students to use their libraries fully as an essential component of university education and campus life. [Copyright &y& Elsevier]

Focus group methodology was used to investigate graduate students' cross-campus technology, space and service needs. Although the library provides valued services and spaces, graduate students need enhanced and more equitable support for their roles as teachers and scholars. Librarians can provide leadership and act as advocates for graduate student needs in partnership with other campus stakeholders. [Copyright &y& Elsevier]

The value proposition of academic library consortia often focuses on the benefits a member library expects to receive in return for its paid membership in a consortium. This article takes a look at the literature of library and information science as well as the Web sites of 45 academic library consortia to understand how consortia communicate their benefits, especially in terms of financial value. It initiates a discussion about how academic library consortia could adopt assessment measures that strengthen their value proposition and improve the ways they demonstrate their impact and the impact that their members wield within higher education. [ABSTRACT FROM AUTHOR]

In early 2010, library staff at Bowling Green State University (BGSU) in Ohio designed and conducted a usability study of key parts of the library web site, focusing on the web pages generated by the library's electronic resources management system (ERM) that list and describe the library's databases. The goal was to discover how users find and choose e-resources and identify ways the library could improve access to e-resources through its web site. This article outlines the usability study conducted at BGSU, presents its conclusions about how students at BGSU find and choose databases, contextualizes these findings with other current research about user behavior, and makes recommendations for increasing student use of library e-resources. [Copyright &y& Elsevier]

Librarians are using learning styles as a tool to engage students and enhance their teaching. However, a review of the literature reveals that learning styles theory is complex and problematic. It is important to base our practice on sound pedagogy. This critical examination of learning styles explores the issues surrounding them and what they can offer to information literacy. [Copyright &y& Elsevier]

The article describes the process of developing a week long thesis camp for seniors in the College of Arts and Letters at the University of Notre Dame. The library and other university groups worked together to provide the students with workshops, ready access to research assistance, and dedicated space to work on their theses. This inaugural offering was a successful experiment in collaboration. [Copyright &y& Elsevier]

The "use" of library resources and services is frequently presented in library and information science (LIS) literature as a primitive concept: an idea that need not be defined when it is being measured as an operational variable in empirical research. This project considered representations of library use through the Evolutionary Concept Analysis (ECA) method, developed by nursing scholar Beth L. Rodgers to explore the significance of concepts within specific disciplinary, chronological, and theoretical contexts. Analysis of a 200-item sample of the LIS journal literature revealed that "use" is not a monolithic concept but, in fact, has multiple facets of meaning that are deployed in diverse contexts across the LIS publication spectrum. In addition to reviewing key discussions of library use in the LIS literature, this article presents a typology of its conceptual facets. [ABSTRACT FROM AUTHOR]

Faculty advisory boards are great tools for soliciting information on library collections and services, but they can also focus on operational issues or personal gripes with the library attempting to micromanage the library or the library dean. Managing faculty advisory boards is a challenge for academic library deans but with planning, training, and attention, an advisory group can provide insight into services and be a strong advocate for the libraries to the university and community. This article will explore the techniques to turn complainers into champions for an academic library. These techniques may also apply to student boards and friends groups. [ABSTRACT FROM AUTHOR]

At Eastern Michigan University, information about library resources and services for Extended Programs (off-campus and online) students was provided in a number of online locations and was sometimes inconsistent and difficult to manage. The library formed an internal task force to evaluate all of the library information and instructional materials provided to Extended Programs students. The task force consolidated key information in one location on the library Web site and collaborated with departments within the library and around campus to provide links from the relevant online locations. This case study describes how Google Analytics was used to assess the use of the revised library Web site and online instructional materials by Extended Programs students. The researchers describe examples of techniques for using Google Analytics and explain how the data collected was used to identify further enhancements to the information provided to Extended Programs students. [ABSTRACT FROM AUTHOR]

The focus of this study is on the information-seeking behavior of the off-campus students in 2 of the 7 satellite centers of the Centre for Continuing Education, the outreach arm of the University of Botswana. Although the university deeply committed itself to the project, the university library could not afford to establish branch libraries in all the off-campus centers. With the nearest university branch libraries located some 160 km and 200 km away from the centers of study and only branch offices of the public library available, the findings revealed that the library and information needs of the students were not significantly met. As printed sources were revealed as their preferred choice of information format, e-mail and the Internet sources were not given much priority, even though there was evidence that suggests the students were adequately equipped through the teaching of information skills. Questionnaire and interview tools were used. [ABSTRACT FROM AUTHOR]

At a time in our economy when library budgets are strained and staffing is under the microscope, librarians need to reassess and retool their library services for online students to provide quality, depth, and community without causing meltdown. The authors analyze some of the retooling undergone at their library to meet the shifting demographics of students who in 10 years have grown from 1,000 online students to 14,500 and increased to 65% of the students now taking online classes. To meet this challenge, the library centralized library services by closing the regional Library Information Centers and established a Multimedia Department focused on developing tutorials and online training materials, established an outreach librarian position, and worked with reference and instruction librarians to expand their roles as liaisons to the various academic programs. The library is learning to work smarter, not necessarily harder, and much leaner. [ABSTRACT FROM AUTHOR]

A year ago, West Chester University Libraries began using the LibGuides library content management system. In the 1st year since implementing LibGuides (http://subjectguides.wcupa.edu/), our subject librarians have developed numerous subject guides, replacing outmoded and outdated Web pages with new guides that have a more appealing format. We have also found that Web guides can be used for projects beyond the traditional library subject guide. One of the best features of the LibGuides software is that it allows our subject librarians to easily repackage information and resources in multiple ways that suit different audiences. In this article, the authors describe how they have used these guides to respond to the needs of their university community and how they hope to expand the potential uses of the Web guides. [ABSTRACT FROM AUTHOR]

Libraries have been struggling for years to move beyond 1-shot library training. In spite of efforts in the last decade to promote information literacy for undergraduate and graduate students alike, libraries more often than not are still not reaching the goals articulated in the Association of College & Research Libraries's information literacy standards. The problems are compounded when institutions serve students who also happen to be taking part or all of their classes online or at field-based sites. The model for providing a library training program for students in the Doctor of Education (EdD) program in a distance program focuses on providing students with training that builds sequentially and developmentally at the points of need for students in the 1st year of classes and provides additional support for students once they have completed their course work. This multistepped approach is designed to help doctoral students throughout the doctoral process. [ABSTRACT FROM AUTHOR]