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The progress of recommender systems is hampered mainly by evaluation as it requires real-time interactions between humans and systems, which is too laborious and expensive. This issue is usually approached by utilizing the interaction history to conduct offline evaluation. However, existing datasets of user-item interactions are partially observed, leaving it unclear how and to what extent the missing interactions will influence the evaluation. To answer this question, we collect a fully-observed dataset from Kuaishou's online environment, where almost all 1,411 users have been exposed to all 3,327 items. To the best of our knowledge, this is the first real-world fully-observed data with millions of user-item interactions. With this unique dataset, we conduct a preliminary analysis of how the two factors - data density and exposure bias - affect the evaluation results of multi-round conversational recommendation. Our main discoveries are that the performance ranking of different methods varies with the two factors, and this effect can only be alleviated in certain cases by estimating missing interactions for user simulation. This demonstrates the necessity of the fully-observed dataset. We release the dataset and the pipeline implementation for evaluation at https://kuairec.com, Comment: CIKM '22 Full Paper

Momentive offers solutions in market research, customer experience, and enterprise feedback. The technology is gleaned from the billions of real responses to questions asked on the platform. However, people may create biased questions. A double-barreled question (DBQ) is a common type of biased question that asks two aspects in one question. For example, "Do you agree with the statement: The food is yummy, and the service is great.". This DBQ confuses survey respondents because there are two parts in a question. DBQs impact both the survey respondents and the survey owners. Momentive aims to detect DBQs and recommend survey creators to make a change towards gathering high quality unbiased survey data. Previous research work has suggested detecting DBQs by checking the existence of grammatical conjunction. While this is a simple rule-based approach, this method is error-prone because conjunctions can also exist in properly constructed questions. We present an end-to-end machine learning approach for DBQ classification in this work. We handled this imbalanced data using active learning, and compared state-of-the-art embedding algorithms to transform text data into vectors. Furthermore, we proposed a model interpretation technique propagating the vector-level SHAP values to a SHAP value for each word in the questions. We concluded that the word2vec subword embedding with maximum pooling is the optimal word embedding representation in terms of precision and running time in the offline experiments using the survey data at Momentive. The A/B test and production metrics indicate that this model brings a positive change to the business. To the best of our knowledge, this is the first machine learning framework for DBQ detection, and it successfully differentiates Momentive from the competitors. We hope our work sheds light on machine learning approaches for bias question detection.

Offering incentives (e.g., coupons at Amazon, discounts at Uber and video bonuses at Tiktok) to user is a common strategy used by online platforms to increase user engagement and platform revenue. Despite its proven effectiveness, these marketing incentives incur an inevitable cost and might result in a low ROI (Return on Investment) if not used properly. On the other hand, different users respond differently to these incentives, for instance, some users never buy certain products without coupons, while others do anyway. Thus, how to select the right amount of incentives (i.e. treatment) to each user under budget constraints is an important research problem with great practical implications. In this paper, we call such problem as a budget-constrained treatment selection (BTS) problem. The challenge is how to efficiently solve BTS problem on a Large-Scale dataset and achieve improved results over the existing techniques. We propose a novel tree-based treatment selection technique under budget constraints, called Large-Scale Budget-Constrained Causal Forest (LBCF) algorithm, which is also an efficient treatment selection algorithm suitable for modern distributed computing systems. A novel offline evaluation method is also proposed to overcome an intrinsic challenge in assessing solutions' performance for BTS problem in randomized control trials (RCT) data. We deploy our approach in a real-world scenario on a large-scale video platform, where the platform gives away bonuses in order to increase users' campaign engagement duration. The simulation analysis, offline and online experiments all show that our method outperforms various tree-based state-of-the-art baselines. The proposed approach is currently serving over hundreds of millions of users on the platform and achieves one of the most tremendous improvements over these months., Comment: Published in Web Conference 2022 (WWW'2022)

In computer vision, some attribution methods for explaining CNNs attempt to study how the intermediate features affect the network prediction. However, they usually ignore the feature hierarchies among the intermediate features. This paper introduces a hierarchical decomposition framework to explain CNN's decision-making process in a top-down manner. Specifically, we propose a gradient-based activation propagation (gAP) module that can decompose any intermediate CNN decision to its lower layers and find the supporting features. Then we utilize the gAP module to iteratively decompose the network decision to the supporting evidence from different CNN layers. The proposed framework can generate a deep hierarchy of strongly associated supporting evidence for the network decision, which provides insight into the decision-making process. Moreover, gAP is effort-free for understanding CNN-based models without network architecture modification and extra training process. Experiments show the effectiveness of the proposed method. The code and interactive demo website will be made publicly available.

Conversational recommender systems (CRS) aim to recommend suitable items to users through natural language conversations. For developing effective CRSs, a major technical issue is how to accurately infer user preference from very limited conversation context. To address issue, a promising solution is to incorporate external data for enriching the context information. However, prior studies mainly focus on designing fusion models tailored for some specific type of external data, which is not general to model and utilize multi-type external data. To effectively leverage multi-type external data, we propose a novel coarse-to-fine contrastive learning framework to improve data semantic fusion for CRS. In our approach, we first extract and represent multi-grained semantic units from different data signals, and then align the associated multi-type semantic units in a coarse-to-fine way. To implement this framework, we design both coarse-grained and fine-grained procedures for modeling user preference, where the former focuses on more general, coarse-grained semantic fusion and the latter focuses on more specific, fine-grained semantic fusion. Such an approach can be extended to incorporate more kinds of external data. Extensive experiments on two public CRS datasets have demonstrated the effectiveness of our approach in both recommendation and conversation tasks.

We report a record high superconducting transition temperature ($T_{\rm c}$) up to 23.6 K under high pressure in the elemental metal Ti, one of the top ten most abundant elements in Earth's crust. The $T_{\rm c}$ increases monotonically from 2.3 K at 40.3 GPa to 23.6 K at 144.9 GPa, which surpasses all known records from elemental metals reported so far. With further compression, a robust $T_{\rm c}$ of ~23 K is observed between 144.9 and 183 GPa in the $\delta$-Ti phase. The pressure-dependent $T_{\rm c}$ can be well described by the conventional electron-phonon coupling (EPC) mechanism. Density Functional Theory calculations show the Fermi nesting and the phonon softening of optical branches at the $\gamma$-Ti to $\delta$-Ti phase transition pressure enhance EPC, which results in the record high $T_{\rm c}$. We attribute the robust superconductivity in $\delta$-Ti to the apparent robustness of its strong EPC against lattice compression. These results provide new insight into exploring new high-$T_{\rm c}$ elemental metals and Ti-based superconducting alloys.