251. Supporting the Exchange of Knowledge in Communities of Interest via Document Catalog Mediation
- Author
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Schlichter, Johann (Prof. Dr.), Borghoff, Uwe Manfred (Prof. Dr.), Lacher, Martin, Schlichter, Johann (Prof. Dr.), Borghoff, Uwe Manfred (Prof. Dr.), and Lacher, Martin
- Abstract
Loosely coupled interest groups, so-called communities of interest, are valuable sources of knowledge, which have become accessible to large audiences via the Internet. The exchange of documents via document catalogs is an important means of knowledge exchange among community members. The individual community members often organize personal document collections in personal catalogs, such as for example bookmarks. So far, the additional effort that community members have to invest for knowledge exchange, for example via a community catalog, strongly impedes knowledge exchange in communities. Our first goal in this work is to design an application framework for supporting knowledge exchange via document catalogs in communities. We analyze requirements for the framework, based on psychological and sociological characteristics of the knowledge exchange process in communities. We introduce the CAIMAN framework, which consists of knowledge exchange support services that fulfill the above requirements and a mediation infrastructure with which the services can be realized. CAIMAN allows a community member to use one personal document catalog for all knowledge exchanges, independent the catalog choice of the exchange partner. The exchange among the different catalogs is delegated to the CAIMAN services and mediation infrastructure. Our second goal is to provide and evaluate a concept for a document catalog mediation infrastructure. Our mediation approach provides for semi-automatic virtual integration of document catalogs. Conceptual catalog differences are resolved by a catalog matching component and issues of querying heterogeneous document catalogs are taken care of by a catalog query infrastructure. We introduce a novel catalog matching approach, which automatically matches the categories of two catalogs. Our matching approach uses the documents and the structure of a catalog for the matching calculations, whereas the highly subjective category names are not used. The CA, In dieser Arbeit wird ein Konzept zur Unterstützung des Wissensaustauschs mit Hilfe von Dokumentenkatalogen in lose gekoppelten Interessensgruppen vorgestellt. Die Funktionalitäten zur Unterstützung des Wissensaustauschs basieren unter anderem auf psychologischen und soziologischen Aspekten des Wissensaustauschs in Interessensgruppen. Das resultierende Unterstützungskonzept besteht aus den folgenden drei Bausteinen: 1) Dienste, die den Austausch von Wissen fördern und dafür eine Infrastruktur benötigen, die heterogene Dokumentenkataloge aufeinander abbilden und einheitlich anfragen kann. 2) Ein Verfahren zur automatischen Berechnung von Katalog-Abbildungen. 3) Ein Verfahren zur einheitlichen Verarbeitung von Anfragen an heterogene Dokumentenkataloge. Experimentelle Ergebnisse zeigen, dass die vorgestellten Verfahren eine hohe Qualität der Austauschdienste gewährleisten können.
- Published
- 2007