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The article presents the associations of librarians in Spain.

This article tries about the development of Archivists Associations in Colombia and provides some strategic guideliness to help in its development in the next years

Review of: Michele Menna, "Il nuovo mosaico della conoscenza. Biblioteche e bibliotecari di fronte ai processi di transizione professionale. Il caso dell'Università di Bologna". Since universities declare themselves knowledge industries, it seems that also for us are available that thought and those realizations of organization science which before were confined in the world of for money firms. In the same way, we've had the privilege of being able to begin experimenting on ourselves a process of dissolution of the work as derived by a solid tradition. The case of librarians (and of the growing almost myriad of related professions) seems exemplary; LIS area has always been the one most positively sensible to the enrichments of professional profiles and to forms of rational work organization.

Finally began 68th Conference of the IFLA Libraries for the Life: Democracy, Diversity and Service in the city of Glasgow, Scotland, United Kingdom, with more than 4200 participants (until Sunday 18) originating of exactly one hundred twenty and four (124) countries of the world.

Reports the text of the ECIA’s “Ethical principles for I & D professional” (1999). The Code of Ethics by the European Council of Information Associations is addressed to information and documentation professionals.

For the first time in its history, the Texas Library Association reached beyond its state borders to promote reading, literacy, and the value of libraries. By special invitation of the organizers of the Eighth International Book Fair of Monterrey (IBFM), TLA connected with the public of Monterrey, Mexico during the nine day fair, held September 26 to October 4, 1998. With an estimated attendance of over 150,000 people, the fair provided a cultural highlight for the entire state of Nuevo León. The fair, an annual Mecca for book buying and selling, offered TLA a chance to bring attention to the universal need for stronger libraries and to collaborate with librarians and library school students in Mexico. The TLA thanks some librarians from Monterrey who lent their support in organizing and staffing the booth, and mobilizing the Monterrey library community, particularly our special thanks to Zapopan Muela.

The User Group Training: A Recent History and Evaluation by the Association belge de documentation With the arrival of new information and communication technologies over recent years, the role of libraries has been profoundly ransformed, and practices among users and librarians alike have been radically modified. This article reviews the main study and research activities of the User Training Group in the Association belge de documentation (Belgian Association for Documentation). It examines several of the methods designed to better prepare librarians and users to take up the new challenges of the information society.

Knowledge is a combination of information, contexts, and experiences. Information Technology organizations will become knowledge centric. They will fundamentally change from eliminating problems to acquiring knowledge. Problem solving processes, decision making processes, and communication processes will change to promote knowledge transfer and acquisition. Technology will be implemented to create and maintain the knowledge base repository. An Intranet and Web software can be the base for this technology. Rewards include the implementation of an ongoing knowledge base repository, more effective decision making, addressing the right problems, a rich source of knowledge that can be applied to work, and the possibility of greater and faster individual growth.

This is a report on the presentation "Customer service: giving your best" that took place at the Saskatchewan Library Association/Saskatchewan Association of Library Trustees Conference, North Battleford, SK, April 25-28, 1996. This session was given by Val Solash from Edmonton Public Library and was designed to help make librarians better customer service providers. Tips included realizing that that everyone in an organization has customers ("inside" and "outside" customers) and that customers have "moments of truth" when they come into contact with any aspect of the organization. In addition, a Total Product Concept model for customer service was presented, which describes "core", "expected", and "exceeded" services.

The organization and structure of the Antena 3 Televisión Archive is presented. The wide scope of documental typologies, not only footage, the new management system under developing, and the role of its professionals are also described.

Review of the history and disappearance of the International Federation for Information and Documentation (FID).

Description of 65º Congress of IFLA (The International Federation of Library Associations and Institutions)

The article presents the Valentian Association of Librarians (Spain)

The article presents the Valentian Association of Specialist in Information (AVEI).

The Spanish Ministries of "Education and Science" and "Industry and Energy" have commissioned the Information and Documentation Consortium of Catalonia for the present work in order to have a guideline of action in relation to the distribution of databases in Spain. The final report can be read on http://eprints.rclis.org/33474 Here the ANNEXES of the project are presented, with definitions and models.