201. Seniors’ acceptance of virtual humanoid agents
- Author
-
Antonietta M. Esposito, Anna Esposito, Marialucia Cuciniello, Stephan Schlögl, María Inés Torres, Terry Amorese, Alda Troncone, Gennaro Cordasco, Ambient Assisted Living, Esposito, Anna, Amorese, Terry, Cuciniello, Marialucia, Esposito, Antonietta M., Troncone, Alda, Torres, Maria Iné, Schlögl, Stephan, and Cordasco, Gennaro
- Subjects
FOS: Computer and information sciences ,Computer science ,05 social sciences ,Applied psychology ,Agent’s appearance ,Computer Science - Human-Computer Interaction ,050801 communication & media studies ,020207 software engineering ,02 engineering and technology ,Commit ,Aging well ,User requirements document ,Industrial and Manufacturing Engineering ,Human-Computer Interaction (cs.HC) ,Assistive technologie ,0508 media and communications ,0202 electrical engineering, electronic engineering, information engineering ,User’s requirements and expectation ,Virtual agent - Abstract
This paper reports on a study conducted as part of the EU EMPATHIC project, whose goal is to develop an empathic virtual coach capable of enhancing seniors' well-being, focusing on user requirements and expectations with respect to participants' age and technology experiences (i.e. participants' familiarity with technological devices such as smartphones, laptops, and tablets). The data shows that seniors' favorite technological device is the smartphone, and this device was also the one that scored the highest in terms of easiness to use. We found statistically significant differences on the preferences expressed by seniors toward the gender of the agents. Seniors (independently from their gender) prefer to interact with female humanoid agents on both the pragmatic and hedonic dimensions of an interactive system and are more in favor to commit themselves in a long-lasting interaction with them. In addition, we found statistically significant effects of the seniors' technology savviness on the hedonic qualities of the proposed interactive systems. Seniors with technological experience felt less motivated and judged the proposed agents less captivating, exciting, and appealing., 14 pages
- Published
- 2018