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The article offers travel tips. Travelers are advised to invest in a duplicate set of important items such as power chargers and toiletries. They are also recommended to ensure that all electronic devices that they routinely travel with are fully charged. Other recommendations include keeping all itinerary information on one's own cellular telephone, planning meal times and investing in an airline club membership.

The author provides strategies and suggestions for business leaders attempting to improve their organizational and personal performance. He argues that professionals should describe their ideal day, accomplish more by doing less, and evaluate the speed at which they work. The author also emphasizes the influence of interpersonal relationships in social networks and workplace environments. Topics include the author's book "Your Best Just Got Better: Work Smarter, Think Bigger, Make More" and discrepancy identification.

Several letters to the editor are presented in response to the April 2016 issue of the magazine including the inspiring stories about women finding their best bodies, the opportunity given for women to adopt healthier lifestyles and the process of change to have the perfect body.

In this article, the author focuses on resolutions. He says that resolutions should be easier to achieve and should be directional instead of destination-oriented. He suggests to start by focusing on the intention underneath the resolution. He tells that one of the common misconnections that people make in traditional goal-setting work is to assume that once they achieve the stated goal it is time to reset it.

The article reflects on the time management strategies an employee may incorporate to increase his workplace efficiency. It adds that one of the biggest time wasters that hinder workplace performance is spending too much time on those things that do not actually require it. It explores the fundamentals of workflow and human performance and how to get more work done with fewer resources and lesser stress.

Presents letters to the editor related various articles, published in different issues of the journal "Business 2.0." Reference to the article "The New Instant Companies," published in the June 2005 issue; Information on the article "The Cell of a New Machine," published in the June 2005 issue; Appreciation of the article "Breaking Through Excuses," published in the May 2004 issue.

The article provides advice on how not to ruin success including becoming proactive, express appreciation, and take action and emphasizes the importance of actively seeking success in life.

The article discusses the importance of a debriefing process as an effective planning tool and as a tool for continual improvement. Topics discussed include identifying mistakes as the main purpose of a debriefing process, the two important outcomes which are learning and sharing best practices, and main topics to address during a debriefing session which include the aspects that worked especially well, the aspects that did not work, and the biggest risks undertaken in the project.

The author describes how always being ready and slowing down are two ways of building a new productive mindset which leads to new results in a daily routine.

The article shares tips on how a person can know if he or she is done with a project, task or mission.

The article offers advice on how to retrain the mind to be attentive to details. It notes that people have become skimmers amid the overload of information coming from a variety of sources including e-mail, memos and books to read which can lead to the loss of essential details. It highlights the role played by attention to details in establishing better relationships. Tips to become detailed include avoiding multi-tasking, carrying a camera, and decreasing information stream.

The article offers information the four good habits of being productive including being prepared for bonus time, changing how e-mail is managed and organizing to-do list.

The article offers several suggestions to increase work productivity. It is stated that professionals should not check their work related e-mails at home and keep their smartphones away from them as it increases their stress. The article further mentions that one should always carry some amount of work with him, which can be done in bonus time such as work while waiting for any meeting or flight.

The article offers tips that professional employees can consider to achieve purposeful, productive and profitable performance in their work environment. The authors state that consistent repetition of ordinary actions can lead to extraordinary results, such as improvement in performance and productivity. They mention that best improvement can be attained by breaking tasks into daily, weekly and reviewable actions.

The article presents the six elements of a promise such as perform, celebrate, trust.

The author offers ten ways to focus on outcomes. He suggests identifying the key things to engage in to be subsequently followed by deciding on a direction. He says that gathering relevant and accessible intelligence is needed in order to look for data to support a decision. He explains expansion thinking along with the process of identifying specific tasks. Creating an inventory of deliverables is suggested as well as a weekly review of three or five areas of life and work.

The article provides tips on how individuals can prepare for their fall season routine. It cites that one must begin to have a mental program for his objectives for the new season including new health regimen. It suggests one should write his plans and objectives for the day. It also advises one should manage and find time for exercise.

The authors offer pieces of advice on thinking efficiently. One author advises writing down one's thoughts in order to improve performance. He says that writing everything down helps one focus and finish. Another author cites the benefits of determining what can one do next, which include creating the capacity to take an action, taking action on one's goals and dreams, and handling ambiguity by clarifying direction.

The article offers financial and mental advice. According to the author, identifying the goal that a person wants to focus on can help him change his mindest. It is stated that the difference between wealth and riches is that wealth is about a person and not money. Use of knowledge to learn about credit card use is also discussed.

The author discusses ways to maintain focused attention on real outcomes. According to the author, a person must first identify the end point he is working to reach before decided on a direction. Then, it is time to gather intelligence that will be used in making decisions. After thinking outside the box and identifying specific tasks, create an inventory of deliverables or a flat list of multi-step outcomes. He emphasizes keeping a journal to capture creative thoughts.

The article discusses the importance of goal-setting and how to make it work. Goals make a person realize the reason to use creativity and an opportunity to enhance awareness on himself and others. By clearly determining a goal, it becomes easier to achieve it. A person should write down his goals and be committed to fulfill it.

This article presents information on the proper management of e-mails. One way to cut down on the clutter and manage the information is to change the subject lines of the e-mails received to the action one needs to take next. By appropriately identifying the action that each e-mail requires, one can purge, sort, and organize much of the inbox, cleaning the clutter and making it easier to get work done.

Presents letters to the editor referencing articles and topics discussed in previous issues of "Customer Relationship Management." "Offshore Versus Onshore Contact Centers," which focused on the inevitability of incorporating offshore talent; "Customers Feel a Decline in Quality of Service," which discussed ways to improve customer service; "Viewpoint: The Coming Rebirth of Email Marketing," which discussed Email spamming.