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Multiple destination choice is explained using Lancaster's characteristics model, and the model implications of marketing strategies for destinations. The developed model explains that packages of multiple destinations creates preferable combinations of characteristics for some travelers, and also provides useful strategies for tour operators in combining destinations into a travel package.

In an industry in which the only certainty is that change will accelerate, it is critical that travel decision makers equip their companies with the solid foundation of a well-structured [...]

Travel managers putting together a car rental program might have a tougher time this year keeping costs down at the negotiating table. Car rental companies are feeling increasing pressure from [...]

Structuring a global travel program can be a battle between local interests and multinational consistency, but it has become a top priority for many companies. Although the task can be [...]

After years of dwindling airfares, the cost of tickets--negotiated or other--are on the rise and expected to continue upward, further pressing buyers set on keeping costs flat. Although travel managers [...]

The importance of selling concepts in travel industry and the process of training sales personnel in handling challenging situations about facilities and offers to customers is discussed.

The preparations done to draw visitors to Turin in Italy, in view of the 2006 Winter Olympics, are described. Its culinary skills, arcades and multicultural population, are described.

Problems faced by airlines in US in maintaining customer satisfaction, in view of low budgets and high fuel costs, is described. The airlines are wooing tourists with packages to earn good revenue.

The renovation and designing undertaken by Los Angeles' Sunset Tower boutique hotel, an Art Deco landmark, to draw tourists, are described.

The passion shown by property owners for designing things from furniture to lighting to walls at places visited by tourists in Montreal, are detailed. The idea is to showcase the city as a 'design destination' for visitors.

Alaska is an incredible state at any time of year, and visitors who are willing to brave the winter weather are finding that there are lots of things to enjoy […]

Salt Lake City has much to offer the eager traveler. Visitors will enjoy the art, architecture, music and food of this beckoning place. The great place is described through the eyes of a person who returns to this place after a thirty-year absence.

Hong Kong and China offer much to the eager traveler. The visitor gets a rare chance to savor the exotic experiences offered by places like Po Lin monastery, Victoria harbor, Man Mo Temple, St. Regis Shanghai, etc, to name a few.

TRAVEL AGENT SUSAN TANZMAN, OF MARTIN'S TRAVEL & TOURS IN LOS ANGELES, WORKS OUT AT THE WOMEN-ONLY FITNESS CENTER, CURVES. THE ATMOSPHERE IS CHUMMY AND SUPPORTIVE--THE KIND OF PLACE WHERE [...]

The policy known as Saudization has presented a human resources challenge to the hospitality and tourism industry of Saudi Arabia. The kingdom's hospitality and tourism industry has relied extensively on [...]

For many of the visitors returning to Bali after the 2002 terrorist bombings, the crowded hotel resorts have held less appeal, and for more than lust security reasons. A new [...]

The role of trust in the development of stable relationships between a service provider and its customers is discussed. This issue is examined in the context of retail travel agencies where new information technologies are clashing with personal relationships.

Where to start in the Big Easy? Everywhere your clients go in New Orleans, they will likely find something to excite them, whether it's exploring the charming street of the […]

Dear Globetrotter: Welcome to the 345th issue of your monthly overseas travel magazine. Passports are going high tech. By the end of 2005, all domestically produced U.S. passports will have, […]

From here at Washington's Union Station--the symbolic if not the busiest hub of tourist and business passenger rail service in America--the future of train travel looks a little bleak. Although […]

Orlando -- 'Prime time is here,' Orbitz CEO Jeff Kalz declared. 'Real companies are doing big business online.' Katz's statement to the managed corporate travel industry, assembled here for the [...]

Hotels * B&Bs * Homestays * Apartments The following is a listing of some of the hotels, B&Bs, etc., in which ITN readers have stayed over the past year or […]

The cruise market has come a long way since the Titanic hit the seabed. Once the preserve of the great and the good, cruise holidays are now more accessible than [...]

Charles Falcetti Jr. is poised to create what he is sure will be a bureaucratic headache.' As senior vice president and chief accounting officer for Sony Pictures Entertainment in Culver [...]

The northbound prospects of the tourism sector are drawing investments from all quarters. Stocks of listed companies like General Property Trust and BreakFree have risen substantially. Efforts of federal government and the private sector are concentrated on improving infrastructure facilities aimed at promoting tourism.

Managing a meeting on site is the set of activities most classically associated with meeting planning. As the profession has matured, much of the focus among high-level planners has shifted [...]

The attitude of the British travel industry towards non-white ethnic customers is discussed. The travel companies revealed a lack of understanding of consumers from non-white ethnic groups. It is concluded that the British travel industry needs to integrate to attain a multicultural society.

What's new in Hawaii, one of the most enduring destinations for West Coast travelers? To find out, we gathered a group of the islands' leading women tourism executives--call it a [...]

The following is a sampling of reports received from ITN readers around the globe. ITN invites you to join our corps of reporters--just drop a card in the mail while […]

Dear Globetrotter: Welcome to the 340th issue of your monthly overseas travel magazine. ITN reader Margo Spears of Reno visited the Dominican Republic in February and sent in a trip […]

JUNE AIRLINES CONTINENTAL has a package from Hongkong to Saipan, covering round-trip economy fare, starting from US$346 and two nights' accommodation, twin share. This is valid throughout the year, with [...]

Twenty years ago the business travel industry existed in its most basic form. In some countries, tickets still were being handwritten. In the U.S., deregulation still was new and untested [...]

Americans seem to share a certain fondness for all things British. Imagine a world without the Beatles, golf, Harry Potter, David Beckham, James Bond, Shakespeare and, of course, the Royal [...]

While much of the travel industry continues to register mixed results in efforts to regain business lost in the past few years, at least one segment can proclaim, quite literally, [...]

Whether the disease is termed 'Delhi belly,' as in India, or 'Montezuma's revenge,' as in Mexico, travel-related gastro-intestinal illness is an important issue to tourists visiting less-developed countries. Because of [...]

As they attempt to strike a balance between automation and human interaction, corporate buyers of travel technology are and should be demanding of 'superior ease-of-use, enhanced productivity via prepopulation of [...]

Among the most fundamental building blocks of a successful travel program, corporate travel and entertainment payment cards show travel managers the big picture of traveler spending. While travel managers thrive [...]

A slight rise in rates has accompanied a return to stability in the car rental segment following the emergence of Vanguard to provide leadership for National and Alamo and the [...]

Establishing and communicating corporate travel policy is vital to creating and maintaining an effective travel program. A successful travel policy--which can and should result in substantial savings and higher service [...]