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Today, supply chain management must adopt solutions to meet the changing needs of customers. Using business intelligence, along with integraiton and agility, creates a competitive advantage in the supply chain, and as a result, the supply chain can achive a better position in the business. This paper aims to explore how business intelligence influences integration, agility, and supply chain performance. Meanwhile, the effect of supply chain integration and agility on supply chain performance will be examined. In this research, literature review was performed and a conceptual model was presented. Then the survey method was done. Data were collected through a survey of 369 companies from different industries and different cities in Iran during December 2020 and January 2021. The research analysis unit was manufacturing companies. Structural equation modeling was used to test hypotheses. The results show that business intelligence, integration, and agility play an important role in achieving better supply chain performance. In the meantime, BI has the greatest impact on supply chain performance. Additionally, business intelligence has a positive and significant effect on the integration and agility of the supply chain. It was also found that integration has a direct effect on supply chain agility.

The aim of the study was to evaluate supply chain performance of the six major clothing retail companies listed on the Johannesburg Stock Exchange (JSE) using the supply chain index. The study adopted a quantitative study and used secondary data from the companies’ publicly shared financial statements. Panel data analysis was employed in the study with a fixed-effects regression model used to analyse the the relationship between the dependent and independent dependent variables. The study found that WHL has the highest supply chain index ranking based on an overall ranking of the firms based on a combination of the strength, balance, and resiliency metrics. This was followed by MRP, which consistently maintained second place. TFG was at the bottom. This framework for the measurement of supply chain performance provides a valuable guide useful in the clothing retail industry and across other industries. Overall, the results encourage organisations to measure supply chain performance and share performance information with their network partners.

This paper aims to determine the relationships between supply chain agility (SCA) in different directions and the operations of the firms operating in emerging nations. An additional objective of this paper is to establish the mediating role of innovative climate in the specific domain. The quantitative field study was conducted on a sample of different SME's managers in Pakistan; 200 surveys were distributed, and the search engine marketing (SEM) technique was utilized to analyze the outcome. Several factors of SCA in the supply chain have been taken into consideration to determine the links of supply chain performance (SCP) and to ascertain the effects of SCP and SCA. SCA factors like swiftness (FAWC) and alertness (FASC) were utilized to establish those linkages towards SCP along with mediating the role of innovative climate. On the basis of calculations, it was observed that there is a positive linkage between FASC and SCP. The linkage of FSWC was also found positive on SCP. Therefore, this study ascertains the fact that FAWC and FASC contain positive connections with the SCP having a positive mediating influence on the innovative climate in the domain of Pakistan. This paper contributed to establishing the fact that innovative climate positively mediates the relationships between FAWC and SCP of the organizations as well as between FASC and SCP, respectively. Such findings confirm the significance of an innovative climate in the organizations, which further support achieving the organization SCP. The findings of this study have implications for sales managers, policymakers, and practitioners who may be interested in considering the impact of personality from a sales perspective.

Freight movements and deliveries into dense urban US regions challenge businesses and governments working within constrained resources to meet customer and societal needs. We examine the relationship between public and private investments in intelligent transportation systems (ITS) as complementary drivers to improve supply chain performance (SCP) and community livability and safety (CL&S). A research framework drawn on precepts from complementarity theory combined with business intelligence and shared value is developed. We propose five key propositions and provide a taxonomy of ITS benefits mapped to SCP and CL&S based on our literature review and industry interviews. Our conceptual study results suggest that increased information sharing provided by ITS infrastructure can contribute to the public and private realms by creating synergy. The study informs managers from a practical perspective regarding the shared value model synergies evident from ITS investment decisions. We discuss theoretical and managerial contributions, study limitations, and directions for future research. [ABSTRACT FROM AUTHOR]

Purpose: In the supply chain risk management literature, many reviews have been conducted to provide a full understanding of various aspects such as role of simulation and optimization methods in risk management, classification of risks, classification of risk mitigation strategies, and supply chain risk definitions. However, a structured review of risk impact on performance in supply chains is still lacking. Such a review is useful because the literature implies that maintaining and improving performance in risk environments are critically important to the business survival of firms in supply chains. Design/methodology/approach: This review synthesizes and analyses 48 papers published in journals from 2006 to 2020 based on the following criteria: risk type, impact mechanisms of risk (i.e., direct and indirect), performance, research method, research setting, and risk mitigation strategy. Findings: The findings conclude that the impact of risk on performance is complicated and influenced by many factors namely antecedents, mediators, and moderators. Originality/value: This review contributes to the theoretical development of SCRM research through the analysis of SCR impact mechanisms, and indicate gaps of knowledge and future research opportunities. Moreover, it helps managers to devise appropriate risk mitigation strategies thanks to a full understanding of risk impact mechanisms. [ABSTRACT FROM AUTHOR]

Halal industry is expanding and gaining importance due to the growing demand for halal products and services. From the lens of dynamic capabilities theory, this paper explores the importance of organisational capabilities on supply chain performance (SCP) through the mediating effect of halal logistics practices. Knowledge management process acts as a moderator to strengthen the relationship between organisational capabilities and halal logistics practices. Data were collected through a survey and responses from 270 managers of halal-certified manufacturers were usable for further analysis. Based on the structural equation modelling approach, this study found that organisational capabilities are positively related to SCP. Halal logistics practices were found to mediate the relationship between organisational capabilities and SCP. Meanwhile, knowledge management process moderates the relationship between organisational capabilities and halal logistics practices. This study provides implications to the existing body of research and the halal products manufacturers. [ABSTRACT FROM AUTHOR]

This study's objective is to examine the relationship between supply agility and firm performance using supply chain performance as an intermediary variable. The basic data for this study came from 100 actors in the broiler industry who were dispersed throughout Banten Province. There were also a number of other goals, such as disseminating data on the models used to mediate the relationship between supply chain performance and firm performance. These goals can be met by measuring supply agility, which will verify some claims and provide a better planning model for business success. The findings demonstrated that supply agility has a favorable and noteworthy impact on business and supply chain performances. Performance of the supply chain has a positive and considerable impact on firm performance as an intervening variable. These findings can be utilized to investigate how management affects the performance of the supply chain as well as the connection between supply agility and business performance. [ABSTRACT FROM AUTHOR]

Supply Chain Performance is regarded as a crucial organizational performance indicators. Much effort has been made to enhance it. So, effective and efficient supply chains are recognized as a crucial strategic aspect for achieving several essential corporate objectives, such as improved customer service, enhanced efficiency, and enhanced competitiveness. Therefore, the objective of this study is to analyze the role of information technology on supply chain performance with information technology support as a mediator. The study has been designed based on a descriptive approach using a survey to collect data by questionnaire from Saudi logistics professionals. The potential respondents were members of Hyper Panda's top level of management and executive personnel who were familiar with the company's operations and supply chain procedures. There are 83 valid responses. The research result has several findings and outcomes that will inform future research. The study findings will shed light on choosing the most effective information technology with a significant influence on supply chain performance. [ABSTRACT FROM AUTHOR]

Predicting future promotion information on markdowns, customers can maximize their utilities by deciding when to buy. With this strategic behavior, this paper investigates a downside-risk-averse retailer's integrated stock and pricing problem using a single case study method. Analyzing effects of the downside risk aversion and strategic customers is our purpose. By exploring a two-phase newsvendor model with a retailer selling to strategic customers, our work determines the downside-risk-averse retailer's equilibrium ordering level and selling price. On this basis, effects of the downside risk aversion and the strategic behavior on the retailer's optimum decisions and profit are analyzed. We find that the reverse effect of the strategic behavior can be mitigated by the retailer's downside risk constraint. We also extend the model to a decentralized supply chain case. It is found that a low (high) downside risk aversion would mean that the supply chain profit in the decentralized case can (cannot) dominate the centralized under some (any) wholesale price contracts when customers are strategic. In addition, for different risk aversions, we also construct contracts to optimize the supply chain profit. Our results will provide reference evidence of making operational management decisions for the downside-risk-averse retailer in the case of strategic customers. [ABSTRACT FROM AUTHOR]

Purpose: This study empirically investigates effect of information technology (IT) link on supply chain performance through information sharing, supplier development, and knowledge absorption from customers. Methodology/Approach: The data sample including 135 Vietnamese manufacturing plants was collected through a paper-based questionnaire survey. Statistical techniques such as correlation and regression analysis are applied for hypotheses testing. Findings: It was shown that supply chain performs better when focal firms invest in supplier development and knowledge absorption. Those activities are strengthened by developing IT link and information sharing with suppliers and by customers. Research Limitation/Implication: Sample size is relatively small due to limited time and resources; subjective measurement of constructs are limitations that can be addressed in future research. Originality/Value of paper: This paper fills the gap in literature related with application of supply chain information in developing countries. It indicated that IT links should be regarded as the platform for information sharing among supply chain partners which lead to higher supply chain performance.

This paper brings to light the powerful connection between buyer and supplier relationships in terms of information sharing, information quality, and supply chain performance. We show supply chain partners coordinate their activities by offering high-quality information to enable interactions between buyers and providers. We show information sharing acts as a mediator between information quality and supply chain performance. A survey is distributed to suppliers of key industrial businesses active in the manufacturing sector to collect empirical data. Confirmatory factor analysis and structural equation modeling (CB-SEM) are used to analyze the data. The results show twenty manufacturing firms recognized the information-sharing function of mediation. We demonstrate that there is a partial mediating effect between information quality and supply chain performance satisfaction through information sharing. Accordingly, this study focuses on information sharing and information quality regarding supply chain performance. The main goal is to ensure that supply chain organizations communicate reliable information, which would boost overall performance due to imposing supply chain management principles that would enhance information quality and dependability.

Purpose:The broad objective was to establish the moderating effect of procurement ethics on the relation between supplier relationship management practices and supply chain performance of Kenyan selected county governments. Design/Methodology/Approach:The study employed descriptive survey research design and targeted 112 procurement staff.Stratified and simple random techniques were used. Structured questionnaires were used for data collection. For data analysis descriptive and inferential statistics were utilized. Findings:The study found that procurement ethics had a positive and significant moderating effect on the relation between supplier relationship management practices and supply chain performance of Kenyan selected county governments. Implications/Originality/Value:The study makes a contribution on the critical role procurement ethics plays in the relationship between supplier relationship management practices and performance of supply chain. County governments should ensure procurement ethics such as integrity, accountability and transparency are adhered to. The findings may guide in the development and implementation of procurement ethics policies.

The mediation effect of transaction cost attributes on the trust-supply chain performance relationships has remained largely under-explored. Particularly, little is known about the mediating role of information sharing, uncertainty and transaction frequency on the trust-supply chain performance relationships in the agri-food sector. Based on the transaction cost theory, this study used logistic regression to investigate the mediating role of transaction cost attributes on the trust-supply chain performance relationships. Data were collected from 396 agribusiness small and medium-sized enterprises, i.e., farmers (n = 203) and traders (n = 193) in Northern Uganda. Analysis was performed using logistic regression in SPSS version 23 and Amos version 23. The results show that, while trust positively influences supply chain performance, information sharing is the only transaction cost attribute that mediates the relationship between trust and supply chain performance. Agribusiness managers, therefore, need to not only renew the effort of sharing accurate and timely information regarding the market's demand for specific volumes and quality of agricultural products and market trends and storage facilities but also utilize the information to become competitive and improve supply chain performance.

This empirical study article explores the role of supply chain management (SCM) in the context of rail transportation and provides an outline of SCM. Effective supply chain management techniques are crucial for the smooth running of the rail industry, which plays a vital part in global logistics networks. The study looks at a number of SCM-related topics in rail transport, such as logistics planning, inventory control, transportation, and supply chain partner cooperation. To assess their perceptions of SCP in transport coordinated factors from the expense and administration viewpoints, a survey and interviews with the rail transport logistics industry were undertaken. The study's findings demonstrated that rail transportation has reached a particular level of maturity and sophistication in its SCP. The influence of SCM on rail transport efficiency, cost savings, and customer satisfaction is examined using empirical data and industry case studies. The study's conclusions offer management guidance to the rail industry so they may comprehend their SCP in transport coordinated operations and recognize regions for development. The results emphasize the value of SCM in streamlining rail transport operations and offer guidance for both scholars and industry professionals.

Purpose – This research aimed to evaluate information sharing as a moderating component and examine supply chain performance, including collaboration, capabilities, and innovation. Particularly in the SME sector, since the significance of collaboration and opportunity in supply chains as an SCM trigger is still underdeveloped. Research methodology – To test the hypotheses, data were collected from 179 SMEs in Indonesia, involving 537 managers and assistant managers, and analyzed using partial least square modeling. Findings – The result of cooperation with supply chain partners has led to the gradual improvement of capabilities and innovations, such as improved processes, more efficient operations, better quality, and lower costs. It has also resulted in radical innovation, including introducing new technologies and a change in strategy; thus, it could develop and improve the ability to innovate. Finally, the results helped managers with strategic planning and prioritizing supply chain collaboration to improve capabilities, innovation, and performance. Research limitations – generalizability is limited because of sampling constraints. Practical implications – the results helped managers design strategic planning and prioritize supply chain collaboration to improve capabilities, innovation, and performance. Originality/Value – to the extent of our knowledge, this study is the pioneer investigation into the supply chain in SMEs value-chains in an emerging country from a holistic perspective.

Purpose: To timely manage supply chain disruptions, experts have focused their attention on the impact of COVID-19 on industries worldwide. Epidemic outbursts are a specific supply chain risk with long disruption propagation, disruption persistence, and high uncertainty. This study aimed to investigate the role of R&D investment and firm performance in mediating the relationship between disruption risk and supply chain performance in Pakistani manufacturing industries and supply chain employees during the recovery phase of the COVID-19 pandemic via the application of the dynamic capability theory.Methodology: From 21 July 2020 to 23 August 2020, 318 employees from supply chains of manufacturing industries in Rawalpindi and Islamabad, Pakistan, participated in this cross-sectional online web-based survey. The four standard research scales were used to examine the research and development, disruption risk, firm, and supply chain performance. The response link was distributed to respondents via Facebook, WhatsApp, and email. The study analyzed the data using structural equation modeling and a partial least squares technique.Results: The study’s findings suggest that disruption risk, research and development investment, and firm performance all improve supply chain performance, but the mediation effect is unsupported by the data. These measures help plan a better supply chain in the face of disruption risk. They provide one of the timely empirical conclusions on the role of R&D investment in mitigating risk disruptions and improving supply chain performance.

It is essential to avoid opportunistic behaviors of food supply chain members to guarantee food safety and sustainable supply. This research adopted the perspective of supply chain membership governance to discuss the critical mechanisms of opportunistic behavior avoidance and performance improvement in the food supply chain. Two information-sharing mechanisms (information sharing with customers and information sharing with suppliers) were used as mediating variables to explore the mechanisms of how social control, information sharing, and opportunistic behavior worked on supply chain performance. Furthermore, an online questionnaire survey was conducted to collect 210 data samples from the food manufacturing industry in China, and the structural equation model method was applied to test the research hypotheses. According to the empirical research findings, social control can directly reduce opportunistic behaviors of supply chain members and reduce such behaviors indirectly via the mediating factor of information sharing; social control affects the supply chain performance via the mediating factors of information sharing and opportunistic behavior, instead of directly improving supply chain performance. Two information sharing mechanisms vary in their mechanism of influence. Information sharing with customers reduces opportunistic behaviors, but does not directly improve supply chain performance. Information sharing with suppliers enhances supply chain performance and reduces opportunistic behaviors. This research offers theoretical and practical suggestions for performance improvement and opportunistic behavior avoidance to promote food supply chain management. [ABSTRACT FROM AUTHOR]

The performance-related problems facing small and medium enterprises (SMEs) in South Africa are well known. Efforts to find lasting solutions are ongoing and include empirical research focusing on various business practices and models. Applying leadership practices and supply chain management to SMEs provides fertile ground for groundbreaking solutions. This study tested the relationship between transformational leadership, supply chain execution and supply chain performance in manufacturing SMEs in South Africa. The study uses structural equation modelling to examine this empirical connection using data collected from 411 professional employees drawn from SMEs in three South African provinces. The study found that idealised influence and intellectual stimulation exert a positive impact on supply chain execution. Supply chain execution is positively linked to four supply chain performance factors, namely agility, reliability, cost optimisation and responsiveness. Transdisciplinary contribution: The study connects transformational leadership, which is an organisational behaviour construct to supply chain management, the latter of which is an emerging business discipline. The study recognises that business strategy is implemented by people whose conduct and practices are pivotal to strategic success. In addition, the study has an entrepreneurship orientation as it addresses the challenges facing manufacturing SMEs in South Africa. [ABSTRACT FROM AUTHOR]

The ultimate goal of healthcare systems is to offer care and the right treatment to patients. To achieve it, Pharmaceutical Supply Chain (PSC) in the healthcare system needs to be effective and efficient. This study aims to investigate the role of inventory level control and demand forecasting on PSC performance of hospital pharmacies. Data was collected from 171 respondents working in private hospitals in Bahrain using a survey questionnaire and was analyzed using a structural equation modeling approach. The study found a significant positive relationship between inventory level Control and PSC performance. Similarly, the relationship between demand forecasting and PSC performance was positive and significant. This research has implications for practice, including assisting hospital pharmacies to find the best practices to manage the pharmaceutical inventory and understanding the impact of inventory control and demand forecasting in PSC performance to ensure zero stockouts and withstand fluctuations in demand and supply. The results of the study can prove to be beneficial to hospitals and healthcare providers in establishing an appropriate PSC system and making better decisions in medicine supply. [ABSTRACT FROM AUTHOR]

Pharmaceutical Supply Chain (PSC) plays a critical role in the healthcare sector. This study identifies, validates, and prioritises the factors that play a crucial role in PSC performance, adopting a threefold approach. In the first stage performance, indicators were identified through an extensive review of the literature. With the help of expert opinion, the identified factors were validated and then categorised based on technological—organisational—environmental (TOE) and supply chain (SC) theories to propose a framework. The Pakistani Pharmaceutical sector firms were selected to investigate the cause and effect relationship among the factors, their interdependencies, and impact on overall PSC performance. This investigation was supported by a novel integrated analytic model composed of best worst method (BWM), decision‐making trial and evaluation laboratory (DEMATEL), and analytical network process (ANP) methods. The results indicate that 'human resource skills, competencies, and involvement', 'process improvement and healthcare reform, and manufacturing', and 'distribution and inventory management' are the top three factors that have a high impact on the overall PSC performance. This study outcome help inform decision‐makers and managers in the healthcare sector in formulating strategies to improve their SC performance. [ABSTRACT FROM AUTHOR]

This study ascertains the pertinent measures and metrics of supply chain performance through an extensive literature review. A total of 53 international peer-reviewed journal articles published between 2012-2021 were retrieved from Scopus, Emerald insight, Elsevier and Springer databases for review. The articles reviewed were selected and categorised based on the approach, scope and contribution in assessing and ascertaining the measures and metrics of supply chain performance. Limited to the review of literature, this study provides a benchmark and approaches for ascertaining the level of supply chain performance from financial and non-financial perspectives. Throughout the review, the study found inventory turnover ratio, supply chain and logistics costs and cash flows reflected in terms of ROI, ROE, ROA, profit margin, working capital and assets as the prime financial measures of supply chain performance. Moreover, the study found customer satisfaction, delivery performance, quality services, enhanced relationships and competitive advantages as the key non-financial measures of supply chain performance. The study concludes and recommends the financial and non-financial measures as the appropriate approaches for ascertaining the level of supply chain performance. In order to appropriately ascertain the level of supply chain performance, performance measurement should be accounted for by all actors at each node of the supply chain, using the same approach, measures and metrics. Additionally, further studies are required to address the benefits and issues that impede supply chain performance and measurements across different sectors of the economy. [ABSTRACT FROM AUTHOR]

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Purpose – This research aimed to evaluate information sharing as a moderating component and examine supply chain performance, including collaboration, capabilities, and innovation. Particularly in the SME sector, since the significance of collaboration and opportunity in supply chains as an SCM trigger is still underdeveloped. Research methodology – To test the hypotheses, data were collected from 179 SMEs in Indonesia, involving 537 managers and assistant managers, and analyzed using partial least square modeling. Findings – The result of cooperation with supply chain partners has led to the gradual improvement of capabilities and innovations, such as improved processes, more efficient operations, better quality, and lower costs. It has also resulted in radical innovation, including introducing new technologies and a change in strategy; thus, it could develop and improve the ability to innovate. Finally, the results helped managers with strategic planning and prioritizing supply chain collaboration to improve capabilities, innovation, and performance. Research limitations – generalizability is limited because of sampling constraints. Practical implications – the results helped managers design strategic planning and prioritize supply chain collaboration to improve capabilities, innovation, and performance. Originality/Value – to the extent of our knowledge, this study is the pioneer investigation into the supply chain in SMEs value-chains in an emerging country from a holistic perspective. [ABSTRACT FROM AUTHOR]

The global supply chain has suffered an unprecedented impact Affected by multiple factors such as anti-globalization, rising trade protectionism and the COVID-19 pandemic. Based on the technology-organization-environment framework and resource-based theory, this study attempts to explore and analyze what drives a firm's willingness to adopt artificial intelligence technology and how such willingess to adopt artificial intelligence technology may contribute to supply chain resilience and supply chain performance. Using survey data collected from 318 firms in China, we empirically test our arguments and hypotheses through the structural equation modeling approach. The results suggest that the relative advantages of enterprise artificial intelligence technology, supply chain collaboration, and environmental uncertainty are the three major factors affecting the adoption of artificial intelligence technology, which subsequently provide a positive impact on supply chain resilience and supply chain performance. This study expands the application field and scope of artificial intelligence technology, fills the relatively large gap in the research on the behavior of enterprise users adopting artificial intelligence technology in the supply chain field. This provides a useful reference for enterprises to adopt artificial intelligence technology. [ABSTRACT FROM AUTHOR]

In the study, the mediating role of supply chain innovation on the effect of innovative leadership on supply chain performance is investigated. Although there are many studies in the literature on the factors affecting supply chain innovation and supply chain performance, there are very few studies that include the innovative leadership effect. It is thought that the research subject, the model developed for the study, the applied sector (health services) and the findings would contribute to the literature. The reason for the selection of the health sector for the study is the fact that the Covid 19 pandemic has increased the importance of healthcare supply all over the world. In this context, the hypotheses of the study are tested with multiple regression analyzes with the data obtained from 418 public and private hospitals in Turkey by using a five-point Likert type questionnaire as the data collection method in the research. As a result of the analyzes made it is determined that innovative leadership and supply chain innovation have positive effects on supply chain performance. In the study, it is also seen that supply chain service and process innovation have a mediating role in the effect of innovative leadership on supply chain speed and environmental performance. [ABSTRACT FROM AUTHOR]

The study aims to determine the marketing function, supply chain process, and supply chain performance of California Papaya suppliers to find solutions to problems that arise in the fruit commodity supply chain, namely, failure to achieve the realization of supply achievement according to recommendations. The research location at KN Jaya Farm Rancabungur Bogor Regency is from May 2022 to August 2022. Data collection methods through interviews and observations. The respondents were one-person farmers, seven suppliers, and one-person distributors. Data analysis is carried out descriptively and quantitatively analyzes supply realization compared to supply chain operation reference (SCOR) standards to determine supply chain performance achievements. Research shows the marketing functions carried out: sales and purchase activities, exchanges, physical functions: Packaging, transportation, facility functions: financing, standardization, risk protection, and market information. The supply chain process is the activity of the flow of goods, the flow of money, and the flow of information. Supply chain performance analysis consists of planning, procurement, delivery, and returns. The achievement analysis results in each matrix show that the realization of the supply chain has been carried out beyond the standards recommended by SCOR. The research concludes that the exchange function, the physical part, and the facility function carry out the marketing function. The supply chain process includes the activity of the flow of goods, money, and information. Supply chain performance has met the standard by 67% and the non-standard by 33% of the number of metrics recommended by SCOR. The recommendation of this study is to recruit suppliers from locations in the West Java region so that the metric component can 100% meet the standards and apply digital systems to ensure the efficiency and effectiveness of supply through blockchain technology. [ABSTRACT FROM AUTHOR]

In recent years, interruption or failure events have occurred due to frequent natural disasters, the outbreak of COVID-19, policy environment turbulence, an increasingly complex business environment, and the increasingly fragile global supply chain. This has reduced the efficiency of supply chains and customer service quality and increased operating costs, creating new requirements for supply chain flexibility and sustainability. When investigating 21 companies based on 200 questionnaires and a structural equation model analysis, the results showed that the elasticity of the supply chain for supply chain sustainability, economic sustainability, social sustainability, and environment sustainability has an obvious positive effect: supply chain sustainability has an obvious positive effect on supply chain performance. Supply chain resilience has no direct positive effect on supply chain performance, but it has a strong indirect effect on supply chain performance under the mediating effect of supply chain sustainability. In view of this, in order to create sustainable supply chain development and improve the performances of supply chains, it is necessary to establish the awareness of risk prevention, root the risk culture in supply chain network organization, and improve supply chain resilience in multiple dimensions. Enterprises in the supply chain should continue to build their resilience and establish effective strategies to integrate supply chains. The intermediary role of sustainability in supply chains and of supply chain flexibility in supply chain performance shows the influence of economically, socially, and environmentally sustainable angles, such as the implementation of supply chain management, the maximization of the interests of the whole supply chain, improving the ability of supply chain enterprises to innovate and develop, establishing customer awareness, and enhancing humanistic ideas. Dynamic selection of supply chain partners while focusing on their green performance promotes the green development of supply chain enterprises. [ABSTRACT FROM AUTHOR]

The purpose of this research is to examine the relationship among cloud-based supply chain integration, information security initiatives, supply chain robustness and supply chain performance. This research gathered from 132 respondents, professional workers of seven telecommunication service provider companies in Indonesia located in the capital city of Jakarta. The study used an online questionnaire with a Likert scale of 1-5. PLS-SEM method is used to test relationship between variables with SmartPLS software version 3.0. The results show that cloud-based supply chain integration and information security initiatives have a positive and significant effect on supply chain robustness, supply chain robustness also has a positive and significant effect on the supply chain performance. In addition, cloud-based supply chain integration and security initiatives have a positive and significant impact on supply chain performance through the mediation of supply chain robustness. This research shows that companies can take opportunities to improve supply chains through the application of cloud technology in supply system integration, but still need to improve supply information security initiative in order to create a robust supply chain against various threats, disruptions, and disasters.