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Tourism in Vietnam has become an important sector of the economy. Its environmental impacts include the quantity of waste generated. This study aims to assess the compositions of solid waste generated within diverse accommodation service establishments (ASEs) in Hoi An City to understand the differences across accommodation types and generating areas. The analysis indicated that most of the ASEs provided multiple services and waste components differed among generating areas. Initiatives for optimising the recovered material flows from waste at the ASEs were proposed. A decentralised-centralised hybrid model was suggested as a suitable approach for waste circulation in the accommodation service sector. The training of staff in the ASEs and tourists, as well, is crucial. So is the participation of social entities in the city’s waste management. [ABSTRACT FROM AUTHOR]

This article brings into conversation foundational concepts in the sociology, anthropology, and geography of tourism, specifically those of the tourist gaze, tourism performance of place, the hospitality pact, tourist encounters, with the most recent tourism geopolitics. Historically the first four concepts contributed to legitimizing tourism as an object of social scientific research beyond business and economics. They provided important terminology to conceptualize tourism not merely as an industry, but also as a powerful social force. Yet, they also contributed to nurturing anthropocentric worldings that separate tourism from geopolitics and enact Western-centric, liberal, universalist, and optimistic ideas about nature, culture, and the self that remain problematic to date. Expanding on the conceptual matrix traced by these terms and with a stronger foundation in tourism geographies research, the concept of tourism geopolitics is conducive to otherwise worldings. It points at the historically specific and artificial barrier between tourism and geopolitics, laying the groundwork for nuanced vocabularies that explore the intimate relationships among tourism, power dynamics, geographical locations, the body, materiality, physicality, affective experiences, and imaginative processes within the field of tourism geographies research. I approach these concepts as part of the heterogeneous intellectual frameworks that understand tourism as an ultimately Euro-American spatial, cultural, political, and embodied milieu that is subject to questioning, critique, and transformation. [ABSTRACT FROM AUTHOR]

This research focuses on changes in the hospitality and tourism industry between 2014 and 2014. It focuses on the technologies, customers, markets, global trends, sustainable measures, and governmental policies. It gives a clear picture of the pre- and post-Covid-19 status. Industry over the past decade has changed key characteristics, especially the hospitality and tourism industry. They are a result of changes in technology and changes in consumer expectations. This exploratory work examines how these dynamics manifest and impact the industry response. It explores the degree of integration of work-from-home policies, or health, safety, and sustainable policies and practices. This study uses both primary and secondary data to examine consumers' habits and industry changes throughout the period between 2014 and 2024. These are the literature review and historical data assessment, which were conducted before the pandemic. It is centered on important dynamic factors that shape the industry, including technology and customers. The stakeholder interviews involve information on customer expectations and business practices prior to the pandemic. With regard to the post-pandemic period (2020-2024) of the study, the authors used surveys of travelers and hospitality workers. It tracks changes in attitudes regarding the desire for remote work and protection from the coronavirus disease. Longitudinal studies are inspections of change and are performed over an extended duration. The research raises issues and emergences for adjustment. With the trends of customized consumption, health consciousness, and safety, along with sustainability, business needs reinvention. The research offers relevant information to inform the strategies that enhance the development of the future of travel and hospitality business. [ABSTRACT FROM AUTHOR]

This study aimed to grasp an in-depth understanding of the existing factors, challenges, and prospects of sustainable tourism and hospitality development in Lanao del Sur, which can be used by the local governing bodies of the province to formulate an effective, sustainable tourism development plan. This study used a descriptive-exploratory approach in presenting, interpreting, and analyzing the gathered data. As such, the researchers sought the views and insights of local tourism officers or administrators as respondents of this study. After a thorough exploration of the needed facts and data in this paper, this study concluded that there are varying factors for sustainable tourism and hospitality development in the Province of Lanao del Sur, in terms of accommodation, accessibility, activities, and amenities sectors. Nonetheless, despite these existing factors, there are still challenges faced by the respondents that range from economic, socio-cultural, and environmental challenges. Finally, the study also found that given the existing factors and challenges of sustainable tourism and hospitality development in Lanao del Sur, there were some prospective recommendations of the respondents to the Local Government Units toward the sustainable growth and development of the industry in the locale. [ABSTRACT FROM AUTHOR]

Hospitality innovation and perceived value are two factors that play critical roles in determining the level of happiness that tourists experience in the modern business environment. Many studies have investigated perceived value from customers' perceptions and tourist satisfaction. However, to the researchers' extent, there is a dearth in the literature on hospitality innovation. The hotel business in malaysia struggles with a discernible lack of innovation and tourists' happiness. Therefore, this study proposes a theoretical framework for hospitality innovation and the perceived value of tourist satisfaction in malaysian hotels anchored on social exchange and the spread of innovation, which has been given as a response to this research. Within the scope of this study, the independent factors being considered are hospitality innovation and perceived value, whereas the dependent variable being considered is tourist satisfaction. Eight hypotheses have been developed after a comprehensive study of the relevant literature. The current study aims to determine the importance of these hypotheses, especially within the context of malaysian hotels, even though the currently available information implies a positive association between these assumptions in different sectors. The present research seeks to ascertain their significance specifically within the context of malaysian hotels. It is anticipated that further inquiry in this area will address this gap in the literature. [ABSTRACT FROM AUTHOR]

Employee Engagement refers to the emotional commitment of an employee has towards their organization and its goal. This study investigates the relationship between employee engagement and sustainable development in the hospitality sector in Telangana state. The hospitality sector is a significant contributor to the economy, but its sustainability is threatened by high employee turnover rates and low engagement levels. The findings of this study will contribute to the body of knowledge on employee engagement and sustainable development, providing insights for hospitality industry stakeholders to develop effective strategies for promoting sustainability and reducing turnover rates. The study's outcomes will have practical implications for hotel managers, policymakers, and sustainability practitioners seeking to enhance the sector's sustainability performance. [ABSTRACT FROM AUTHOR]

This study explores how hospitality businesses source low pesticide risk fresh produce from smallholder farmers. Stakeholder interviews across Europe, Africa, and Southeast Asia (n=19) reveal a lack of standardisation for low-pesticide fresh produce. Despite concerns about potential pesticide contamination, local, seasonal and low-carbon options are prioritized, and intermediaries are considered as providers of food safety reassurance. Collaboration with smallholder farmers is limited due to unpredictable supply and capacity. The study calls for the set-up of industry standards on low pesticide risk fresh produce and smallholder collaboration capacity building, potentially through technology, to improve food safety, sustainability, and supply chain resilience. [ABSTRACT FROM AUTHOR]

Affective learning is important for the holistic development of students. Yet, not much is reported about how it is achieved in the higher education classroom. The purpose of this paper was to appraise the Hospitality and Tourism Management curriculum and pedagogical practices being utilized to deliver affective learning outcomes in Community Colleges in Jamaica. Adopting a qualitative tradition, involving analysis of the hospitality and tourism curriculum documents and personal interviews of 35 purposively selected academic and non‐academic participants, the study found that while affective learning practices were infused in pedagogy, the educational activities were not linked to clearly defined learning outcomes in the formal curriculum. Cognitive learning outcomes dominated the formal curriculum. Students' access to affective learning experience was facilitated through an improvised informal curriculum, that is, learning experiences that occurred outside the planned curriculum. The article theorized that design flaws in the planned curriculum contributed to the experience. This research has implications for staff professional development, practical‐based subject curriculum design and for standard setters who monitor alignment between higher education and industry requirements. [ABSTRACT FROM AUTHOR]

This study examines the changing preferences of rural tourists in Western Transdanubia, Hungary, in the wake of the COVID-19 pandemic. We aim to uncover how rural tourism has changed and identify the new winners of the shifting demand. In 2021, we conducted a comprehensive survey with 925 participants and introduced a novel activity-based segmentation of rural tourists, revealing a strong preference for complex service packages. Practically, our findings highlight that village caterers who have strategically segmented the market have emerged as winners, successfully attracting different age groups and genders with customized packages. Cluster analysis revealed a segment of rural tourists who, without exception, were enthusiastic about diverse activities. In particular, our cross-cluster analysis points to a significant amount of potential demand among middle-aged tourists. These findings help practitioners develop a targeted product mix and marketing strategy to meet the changing demands of rural tourism. [ABSTRACT FROM AUTHOR]

Innovation plays a crucial role in the success of the hospitality industry, leading to numerous positive organizational outcomes. The concept of technological innovation in the hospitality industry has garnered significant attention, particularly due to the widespread impact of emerging technologies on organizations. The purpose of this study is to identify technological innovation strategies and barriers to successful innovation practices in the hospitality industry. 17 hospitality professionals worldwide, selected through judgment sampling, constitute the participant profile of this study. The current study, based on a qualitative research design, used qualitative textual analysis to identify patterns in the data set. QSR NVivo 10 software was used to identify major themes from the transcripts. As a result of the analysis, 4 technological innovation strategies were identified, namely setting strategic direction, culture of innovation, organizational alignment and collaboration and partnerships, and 4 barriers were identified, namely lack of understanding technology, data overload, failure to meet user needs and the speed of change, which pose obstacles to innovation in the hospitality industry. This study contributes to innovation research in the hospitality literature by providing an in-depth evaluation of technological innovation strategies and the barriers in this process and approaching the topic holistically. [ABSTRACT FROM AUTHOR]

This document explores the challenges and divisions that arise in shared parishes, where different culturally and ethnically distinct groups are housed under one parish. The shift from national parishes to territorial parishes has created tensions and power imbalances between these communities. One of the main sources of division is the physical space, as different communities often have separate worship spaces and do not interact with each other. However, the author suggests that parish space can also be a space of encounter and unity, where communities can come together and learn from each other. The article discusses the relationship between space, liturgy, and hospitality in shared parishes, highlighting the importance of cultural objects in visually representing the presence of minority communities and the need for shared worship spaces to accommodate diverse ritual practices and foster a sense of belonging for all community members. [Extracted from the article]

This article from the Puritan Reformed Journal discusses the importance of a pastor and his wife working together in ministry. It emphasizes the need for mutual respect and trust between the couple, with the wife supporting her husband's endeavors. The article also highlights the historical examples of successful husband-wife ministry teams. It clarifies that while the wife plays a crucial role in supporting her husband, she is not called to the ministry in the same way he is. The article provides guidance on how pastors and their wives can minister together through teamwork, prayer, companionship, and other means. [Extracted from the article]

Due to perennial challenges surrounding hospitality staffing shortages, this study uses an established 20-item career preference scale to conduct an importance-performance analysis (IPA) on hospitality workers in Hampton Roads, Virginia (USA). Findings indicate that work-family balance (WFB) and low starting salaries are the two issues in most need of managerial attention. Moreover, this research finds that WFB is more challenging in hotels compared to restaurants; worse for front-of-the-house workers than back-of-the-house; more pronounced for full-time as opposed to part-time staff; and more of a challenge for managers than non-managers. These between group differences are not found for starting salaries. [ABSTRACT FROM AUTHOR]

Empowerment initiatives have gained significant acclaim in hospitality scholarship for improving employees' related work outcomes. Based on self-determination theory, this study explores the role of harmonious work passion (HWP) as a mediator in the relationship between empowering leadership (EL) and employee work-behaviors. Data from 252 hotel employees were collected and analyzed using the structural equation modeling technique. The findings provide important insights for hospitality managers to enhance critical employee work behaviors by fostering EL and HWP in their organizations. This study extends the literature on EL and HWP which are still under-researched but growing in the hospitality sector. [ABSTRACT FROM AUTHOR]

The purpose of the study is to highlight the important amenities listing variables and the pervasiveness of the determinants to the "superhost" status in the online shared destination accommodation of the tourism and hospitality market. The potential guests consider the superhost status as a quality indicator of the Airbnb accommodation and promise of the host for their offered amenities and thus increasing their rental demands resulting in more revenue from more bookings. Using the Airbnb listing dataset of four cities of Canada and eleven cities of the United States, the study applied six different data mining techniques to find the importance of listing variables. It identified essential amenities based on their presence among the top variables in the applied models. The findings of the study were the identification of a reduced set of offered amenities and service variables that influence Airbnb's reward of the "superhost" badge as a visual symbol of trust and credibility. Thus, the findings help to develop better service quality for tourists and at the same time helps to mitigate the complexities confronted by hosts with multiple listings. [ABSTRACT FROM AUTHOR]

This study, drawing on a questionnaire survey conducted among UK hospitality workers in July 2021, aims to ascertain factors affecting intention to leave the hospitality industry. In particular, it seeks to find out how the interplay between negative moods, job satisfaction, career satisfaction, work experience and perceived organizational support (POS) influences this key variable. The results indicate that there was a negative relationship between job satisfaction and intention to leave the industry, as well as between career satisfaction and the latter variable. We also found a positive relationship between job satisfaction and career satisfaction. There was a positive association between negative moods and turnover intention. Crucially, POS had a direct positive effect on job satisfaction and a negative one on negative moods. Although the direct effect of POS on turnover intention was insignificant, the indirect effects of POS on the dependent variable through job satisfaction and negative moods, and, sequentially, through job satisfaction and career satisfaction were significant. It also turned out that, contrary to our a priori assumptions, work experience did not moderate the relationship between career satisfaction and intention to leave. The study concludes by discussing the theoretical and practical implications of the findings. [ABSTRACT FROM AUTHOR]

Mental health concerns due to excess use of technology, accelerated by the COVID-19 pandemic, require increased research studies that explore the role of technology in users' wellbeing. This article aims to provide a conceptualization of digital wellbeing (DWB) in hospitality, or wellbeing in digital settings. An integrative literature review was used to identify three main enablers of DWB in hospitality: digital devices, digital interfaces, and digital applications. A conceptual model of DWB in the hospitality industry was created emphasizing the importance of designing digital experiences that foster positive emotions, engagement, relationships, meaning, and achievement of users to support their hedonic and eudaimonic wellbeing. The paper provides insights for the hospitality sector to enhance DWB. Future research should focus on empirical analyses of users' perceptions to refine and validate the proposed model and examine ethical issues concerning digital wellbeing. [ABSTRACT FROM AUTHOR]

Interpersonal abilities as critical competencies are a prevalent subject in hospitality training. However, there remains a need to further study how teachers and trainers apply instruction practices to develop and strengthen students' interpersonal abilities. This study aimed at identifying instruction practices used by teachers and trainers to ensure students' development of interpersonal abilities and establishing students interpersonal abilities from teachers and trainers use of instructional practices. A qualitative research approach using a descriptive study design was used. A sample of 26 participants was purposively selected from vocational institutions and workplaces. In-depth interviews and observations were used to collect data. The study found out that discussions and presentations strengthened by mentoring were key to inculcating and strengthening the students' interpersonal abilities. However, some students were confronted with challenges; remembrance of what was discussed, teacher and trainers acting as barricades during the use of instructional practices leading to student passiveness, being laughed at by fellow peers, understanding what has been discussed and in task-specific- feedback from trainers at the beginning of the workplace training. Thus, the study concluded that teacher-trainer collaboration was crucial for clear harmonization of instructional practices of students' interpersonal abilities development and strengthening. [ABSTRACT FROM AUTHOR]

Online platforms have become the primary means for travellers to search, compare, and book accommodations for their trips. Consequently, online platforms and revenue managers must acquire a comprehensive comprehension of these dynamics to formulate a competitive and appealing offerings. Recent advancements in natural language processing, specifically through the development of large language models, have demonstrated significant progress in capturing the intricate nuances of human language. On the other hand, knowledge graphs have emerged as potent instruments for representing and organizing structured information. Nevertheless, effectively integrating these two powerful technologies remains an ongoing challenge. This paper presents an innovative deep learning methodology that combines large language models with domain-specific knowledge graphs for classification of tourism offers. The main objective of our system is to assist revenue managers in the following two fundamental dimensions: (i) comprehending the market positioning of their accommodation offerings, taking into consideration factors such as accommodation price and availability, together with user reviews and demand, and (ii) optimizing presentations and characteristics of the offerings themselves, with the intention of improving their overall appeal. For this purpose, we developed a domain knowledge graph covering a variety of information about accommodations and implemented targeted feature engineering techniques to enhance the information representation within a large language model. To evaluate the effectiveness of our approach, we conducted a comparative analysis against alternative methods on four datasets about accommodation offers in London. The proposed solution obtained excellent results, significantly outperforming alternative methods. [ABSTRACT FROM AUTHOR]

For over 50 years, a group of Christians has cultivated a movement to revitalize Christian education at secular universities. These leaders formed centers for Christian thought (CCT) to reengage the Christian faith with the intellectual life (and vice-versa) and work with students, staff, and faculty within American universities. At present, there are at least 41 CCT in the USA, but little empirical work has been done to explore this type of Christian education. In this paper, we used a collective case study of five established CCT to answer the following research question: What are the distinctive features of Christian study centers and institutes for Catholic thought, and what is the nature of Christian education they offer? Each center we studied exhibited characteristics unique to its institutional context and yet shared some key educational elements with other centers. In sum, CCT used hospitality and intellectual fellowship to engage the riches of the Christian intellectual tradition to satiate the human appetite to live an integrated life. The center staff believed that living the integrated life would strengthen the global church and thereby benefit the university and society. Although CCT are distinct from Christian colleges and universities, opportunities exist for mutual learning between them that could help perpetuate the Christian intellectual tradition. For example, CCT could benefit from the faith integration conversations happening on Christian campuses, who could, in turn, learn from the holistic approaches of CCT and benefit from hiring faculty who were involved with a center as graduate students. [ABSTRACT FROM AUTHOR]

The article from Western American Literature discusses Joy Harjo's poetry collection "An American Sunrise," focusing on themes of land redress, migration, and home-building from personal, tribal, and hemispheric perspectives. Harjo's work explores Indigenous homelands as a refuge for the vulnerable and disenfranchised, highlighting the reciprocal relations between human and more-than-human communities. Through historical reflections and poetic narratives, Harjo challenges colonialist forces shaping global mobility injustice and examines the effects of Indigenous land eviction and dislocation. She emphasizes the importance of place-based solidarity, radical hospitality, and intercultural mediation in addressing conflictive experiences of place and fostering a shared responsibility in local and global contexts. [Extracted from the article]

Diversity and inclusion are critical priorities in nursing education programs. Literature has focused on minority student experiences of barriers and supports—but not through a Christian worldview. This qualitative study using a phenomenological-hermenuetic approach gave voice to the experiences of 15 self-identified minority student graduates from a Christian baccalaureate nursing program. Data analysis revealed opportunities for growth in providing a supportive climate within the program and how Christian virtues of hospitality, humility, and reconciliation can be employed to achieve this goal. [ABSTRACT FROM AUTHOR]

Optimal strategies are a key lever for business success in the current difficult conditions, and the hospitality sector is no exception. The aim of the study was to determine how management practices affect economic indicators in the hospitality sector. The research employed methods of regression and correlation analysis, and descriptive statistics analysis. Cost management was found to have a positive effect on the Return on Assets (ROA) (0.088) and the Occupancy Rate (0.191). The analysis showed that the factor of staff training investment has a positive but weak effect on the return on assets (0.068) and the utilization rate (0.005). It was identified that the seasonality factor also has a positive effect on the utilization rate (0.510). The market competition factor was found to have a slight negative effect on the profitability of assets (-0.018) and the utilization rate (-0.009). Key financial management tools such as the development of a detailed budget and regular updating of business financial forecasts are identified. Emphasis is placed on the importance of managing cash flows to ensure the necessary liquidity and planning short-term financial needs. Optimization of the tax burden through the use of tax benefits as an element of financial management in difficult business conditions is proposed. Further research will focus on the impact of digitalization on optimal business strategies and their impact on the main economic indicators in the hospitality sector in view of increased uncertainty in the business environment. [ABSTRACT FROM AUTHOR]

Copyright of Al-Academy is the property of Republic of Iraq Ministry of Higher Education & Scientific Research (MOHESR) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Due to the COVID-19 epidemic, visitors' worries about health and safety in tourist destinations have become paramount. Consequently, this research aims to evaluate the impact of health and safety considerations on visitors' satisfaction. It also examines the influence of health consciousness and satisfaction on visitors' willingness toward robot-delivered tourism and hospitality services usage and the impact of destination healthcare system and satisfaction on loyalty intentions. Applying a quantitative-based methodology, 650 responses were collected from domestic tourists visiting Egyptian tourism destinations using multiple non-probability sampling techniques. Using PLS-SEM, the results articulated that emotional well-being, perceived safety, and perceived green image positively impacted visitors' satisfaction, which in turn, positively affected their willingness toward service robot's usage and loyalty. Tourists' health consciousness also positively affected their satisfaction and intentions to use robot-delivered services. Additionally, destination healthcare system significantly influenced visitors' satisfaction and loyalty intentions. Theoretical and managerial contributions as well as future research are outlined. [ABSTRACT FROM AUTHOR]

The adoption of appropriate strategies is an obligation for firms to gain in competitiveness. This paper develops a camping comparative advantage measure methodology by composing an operational definition of this concept and by implementing an assessment method. The paper first undertakes a literature review concerning competitiveness and performance measurement in tourism and hospitality. Secondly, it develops a multi-criteria framework to evaluate comparative advantage of camping businesses. This framework is then applied to French firms by using the ELECTRE TRI methodology. The article has management implications in relation to the usefulness of the proposed methodology to real-world situations. Its results have theoretical significances: the paper extends the literature regarding hospitality firms' competitiveness and specifies criteria concerning camping businesses advantage against competitors. Findings reveal three homogeneous categories. To ensure the relevance of these categories, the investment strategies and then the camping manager feedbacks are detailed. In terms of limitations, the adopted approach recalls to an accumulation of resources, and this does not automatically equate to competitiveness as exposed the resource quality or capabilities to manage these large number of resources. [ABSTRACT FROM AUTHOR]

Copyright of Waste Forum is the property of Czech Environment Management Center (CEMC) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Pasos: Revista de Turismo y Patrimonio Cultural is the property of Universidad de La Laguna, Instituto Universitario de Ciencias Politicas y Sociales and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study develops and validates a scale for gauging consumer involvement in storytelling (to create memorable and emotionally resonant experiences) in hospitality marketing through four phases: qualitative inquiry, construct definition, item refinement, and nomological validation. Validation involves 24 in‐depth video interviews and consecutive online surveys. The hospitality marketing storytelling involvement scale, with four dimensions—contextual cues, emotional engagement, mental cognition, and immersive experience—comprising 14 items, precisely measures consumer involvement. The scale integrates narrative transportation theory and the elaboration likelihood model to enhance understanding of consumer engagement with fundamental human cognitive and emotional processes. The validated scale offers a valuable tool for marketers to precisely assess consumer involvement and strategically leverage storytelling to evoke emotions, foster brand loyalty, and judge campaign effectiveness. In diverse marketing contexts that elicit emotions, resonate with individuals, and foster immersive experiences, the scale demonstrates remarkable adaptability. Ultimately, it can help marketers craft compelling narratives, enhance brand perception, and strengthen consumer relationships, thereby contributing to emotional connections, optimizing strategies, and enhancing consumer engagement effectiveness. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GRID - Architecture, Planning & Design Journal is the property of GRID - Architecture, Planning & Design Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The introduction of smart technologies, artificial intelligence, robotics, and algorithms (STARA) has changed the workforce significantly, with many concerns about its impact on employees. This study elucidates how one's appraisal of this situation would influence basic psychological needs and individual competitiveness productivity. Using a two-wave time-lagged study, data collected from 224 hospitality employees was examined using the partial least squares method structural equation modelling (PLS-SEM). Results suggested that individual appraisal towards STARA awareness has differential outcomes towards satisfying basic psychological needs. Among the three basic psychological needs, the needs for relatedness and competency were positively related to individual competitive productivity (ICP). We extend extant studies by incorporating challenge-hindrance framework and self-determination theory (SDT) in the context of the future of work involving STARA. It advances the body of knowledge in understanding a more fundamental issue of how STARA can bring out the best in employees, how STARA shapes employees' opinions and perspectives of the work they are doing, and what they should do to work alongside STARA. [ABSTRACT FROM AUTHOR]

Celebrating food has become an increasingly visible part of local and regional calendars worldwide. The rise of food festivals represents this trend. Food festivals have gained momentum for various entrepreneurs and producers, including farmers, fishermen, food manufacturers, food accessory producers, chefs, and restaurateurs. Much research is available on visitors (consumers) at food festivals, but knowledge about producers/vendors is almost absent. This study aims to bridge this research gap by reviewing and analyzing food producers' entrepreneurial intentions to participate in food festivals and the role and meaning of festival participation in their professional and individual development. The study is inspired by ideas about artisan entrepreneurship. It draws empirically on primary data from 58 in-depth interviews among vendors at three food festivals organized in Poland in the summer of 2020. The results show that food festivals offer creative ways to discover and exploit business opportunities where lifestyle and altruistic values can feasibly coexist with business goals. However, the study also reveals that some food producers/vendors are reluctant to change their product or marketing approaches or to redirect their entrepreneurial orientations based on the feedback received at the festivals and on the dilemmas they face. This study elaborates on the nature of such challenges and proposes policy recommendations to overcome them. [ABSTRACT FROM AUTHOR]

This article critically assesses the hospitality premise on which the project-practice of decolonizing the curriculum rests, investigating the texture and limitations of the hospitality that Global North universities seem willing to offer their many Others, including students, staff, and stakeholders, particularly in the form of knowledges and pedagogies. It investigates how the guests-strangers are treated within the Global North Universities, their knowledges posited as a separate category within the epistemic system rather than integrated into being a part of the system; guests relegated to unpaid servants when obliged to shoulder the lion's share of the work in addressing the unfair, racist systems which devalue them and their knowledges. Embedding the discourse of decolonizing the university in and with postcolonial concepts, the article highlights the profoundly unequal power relationships between hosts and guests that continue to inform even the best-intentioned Global North higher education institutions, self-declaredly dedicated to decolonization efforts. It argues for pressing need on the part of the Global North universities to deepen their awareness of the historical legacies of coloniality and its matrix of power, and consequently reflect on the treatment of Global South guests and knowledges. This long, hard look at their role of host is necessary for a true committment to decolonising the university spaces and rendering them genuinely hospitable, and to transforming the unequal power dynamics and the impacts on guests-stranger Others. [ABSTRACT FROM AUTHOR]

Preparing students for employment is one of the primary goals of any educational institution. This study identifies the factors influencing employment of hospitality and tourism management students in the aviation sector from the perspectives of various stakeholders. It discusses the various challenges and opportunities associated with their employability. The results show the importance of designing the hospitality and tourism management syllabus by incorporating the necessary skills and opportunities so that the students would be industry-ready. The study would be of help to hospitality and tourism management institutions in designing and developing relevant programs that can boost the employability of their students in the aviation sector. [ABSTRACT FROM AUTHOR]

Women face numerous challenges in building a successful career. The hospitality industry exemplifies workplaces where women find progressing careers to senior management very challenging. This paper explores barriers to women's career progression in the hospitality industry in the United Kingdom (UK). The study analyses the views of women in management positions in the UK hospitality industry on challenges they face in career progression. The findings indicate that women face numerous barriers in their career paths, and these include gender bias, microaggressions, work‐life balance issues, lack of gender diversity, inflexibility, and mentoring. [ABSTRACT FROM AUTHOR]

This study explores the nexus between urban green space (UGS) and sustainable tourism (ST) and its potential for achieving a green economy. The Preferred Reporting Items for Systematic Reviews and Meta‐Analyses (PRISMA) approach was applied to reveal the most relevant documents. This study has identified the 35 most relevant documents from the Scopus database. This study reveals a strong nexus between UGS and ST and a strong linkage between various components of UGS and ST. UGS provides several benefits (economic, social, and environmental benefits) in tourism. UGS also promotes tourism in various aspects like environmental, social, and economic aspects. We argue that tourism has become one of the world's most rapidly rising economic industries that promotes a green economy based on UGS with sustainability. The potential challenges of achieving ST and a green economy are lack of proper planning, GHG emissions, maintaining cultural heritage, and poor information systems and communication. [ABSTRACT FROM AUTHOR]

Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel‐related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind communities, to provide implications for travel service providers and policymakers to improve the accessibility and inclusivity of travel services. Using structural topic modeling and network analysis, 12 prominent topics related to travel perspectives and experiences among physical disability communities were identified to map their relationships. Our study highlights the significance of understanding the unique perspectives, experiences, and needs of individuals with disabilities in the hospitality and tourism industry. It provides implications for improving the accessibility and inclusivity of travel services. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to investigate the potential positive correlation between inclusive leadership and hotel frontline employees' (FLEs) customer stewardship (CS) behavior, using the conservation of resource theory as its foundation. It hypothesizes that role breadth self-efficacy (RBSE) acts as a mediating factor in this relationship, with employee conscientiousness serving as a significant moderating variable. Design/methodology/approach: A time-lagged survey design was used, spanning over three rounds to collect data from 348 hotel FLEs and 42 managers. The analysis was conducted using structural equation modeling in Mplus version 8.6. Findings: The study revealed a positive association between inclusive leadership and FLE CS, both directly and indirectly through RBSE. The results also showed that FLE conscientiousness moderated the direct link between inclusive leadership and RBSE, as well as the indirect link between inclusive leadership and FLE CS. Practical implications: The evidence suggests that inclusive leadership behaviors among hospitality managers may elevate FLE CS behaviors, implying significant benefits for the success of hospitality organizations. Managers should focus on enhancing FLEs' RBSE to further improve CS behaviors. In addition, by considering FLE conscientiousness, managers can craft targeted strategies to maximize the impact of inclusive leadership on CS behaviors. Originality/value: This research contributes to the limited body of knowledge on the precursors of CS behavior by explaining both direct and indirect connections with inclusive leadership. Furthermore, it broadens the understanding of the conditions under which leadership most effectively shapes such behaviors. [ABSTRACT FROM AUTHOR]

Rapid political‐economic changes in recent decades have led to increasingly insecure youth labour markets and the weakening of state protections, resulting in growing precarisation for young people. This article examines how student‐workers from post‐1992 UK universities on zero‐hour contracts in hospitality experience insecuritisation and societal turbulence as a result of continual neoliberal flexibilization of labour markets. It shows how existing personal insecurity—reinforced by limited state protection, inexperience and socio‐economic background—is intensified by the addition of job insecurity, underpinned by transactional employment relations and workplace power asymmetries. It argues that these experiences can further precarisation of already insecure individuals and shape perceptions of future labour market insecurity. Drawing on 35 semi‐structured interviews, the article posits that insecurity is structurally entrenched in the lives of many student‐workers and zero‐hour contract work can further exacerbate it by sustaining existing inequalities, dialling down aspirations and hindering prospects of social mobility. [ABSTRACT FROM AUTHOR]

In the knowledge economy era, there is a growing global emphasis on the impact of international scientific collaboration networks (SCNs) on academic innovation. Based on a cross-level analysis perspective, this study constructs a dual-stage cross-level moderated mediation model and tests the hypotheses related to scientific collaboration, knowledge diversity, and innovation performance. The data were collected from the tourism and hospitality academia publications from 1983 to 2018, involving 79 groups of 303 academics from China. This study indicates that knowledge diversity positively mediates the relationship between the number of collaborators and tourism academics' innovation performance. Furthermore, in complex SCNs, network relationship scale and team collaboration density have cross-level moderated effects on this process. [ABSTRACT FROM AUTHOR]

Purpose of the study: The study explores how COVID-19 impacts hospitality interns' career choices and experience. Through a comprehensive literature review, key findings emerge regarding the effects of the pandemic on internship programs, the challenges interns face, and the factors influencing their post-pandemic career decisions. Methodology: The first step of the study is a comprehensive literature review, which establishes a qualitative approach to gathering information from existing research, articles, and publications. Principal Findings: COVID-19 has heavily affected hospitality internships, resulting in cancellations and remote work. However, interns have shown resilience by adapting to new learning methods and career exploration. Employers in the hospitality industry are hopeful about interns' job prospects after the pandemic, emphasizing the need to support students and address their career concerns for industry recovery. Applications of the study: This study offers valuable insights that empower educators, industry professionals, and policymakers to adapt internship programs, support intern resilience, and understand evolving career preferences in hospitality. By understanding COVID-19's impact on interns, stakeholders can make informed decisions to aid industry recovery. Novelty/Originality of the study: This study examines the impact of COVID-19 on hospitality internships, emphasizing both challenges and intern resilience. It offers insights for interns, industry recovery, and guidance to educators, professionals, and policymakers. [ABSTRACT FROM AUTHOR]

This investigation aims to explore the profound impact of these technologies on marketing strategies within the luxury tourism and hospitality sectors in Portugal and Spain and to provide a comprehensive analysis of their role in enhancing service delivery and molding consumer behavior. Additionally, this research delves into the geographical patterns of online luxury hotel bookings, uncovering how regional economic conditions and cultural factors influence consumer behavior. Through a detailed quantitative examination of 2,048 survey responses, this study investigates how AI and ML technologies are employed to optimize digital marketing strategies, focusing particularly on the effectiveness of remarketing and retargeting tactics and their influence on consumer purchasing decisions. By analyzing the distribution of bookings across various districts in Portugal and Spain, the study highlights the disparities in economic prosperity and their correlation with the frequency and nature of luxury hotel stays. This geographical analysis not only provides insights into the current state of the luxury hospitality market but also sheds light on the broader trends of e-commerce adoption in these regions. The study anticipates that the integration of even more immersive technologies such as augmented reality (AR) and virtual reality (VR) will further blur the lines between digital convenience and tangible luxury, suggesting a continued evolution of luxury tourism where technology enhances both the digital and physical aspects of consumer experiences. AI and ML applications, such as chatbots for 24/7 customer service and predictive analytics for tailoring travel recommendations, have greatly improved customer interaction and operational efficiencies. While the industry benefits from technological advancements, there are ongoing challenges such as concerns over data privacy and the need for constant updates to algorithms to keep pace with evolving market conditions. [ABSTRACT FROM AUTHOR]

The aim of this study was to illustrate the expansion of the volume of articles based on robotisation and automation in the hospitality and tourism industry, investigate different research designs and research directions, and explain their change from 1993 until 2024. Analyses 310 publications published in the last 32 years processed using Google Scholar search engine. The data sets used for the observations consist primarily of key research works, predominantly appearing in peer-reviewed international journals. Additional sources include conference proceedings, books, reports, and theses spanning the past three decades, from November 1993 to June 2024. The rising number of publications on the social aspects of robotisation and automation mirrors changing lifestyles, with recent research shifting from descriptive studies to empirical ones to evaluate the impacts of these technologies in the hospitality sector. This meta-analysis of 310 publications on robotisation and automation in tourism and hospitality shows a significant rise in research over the past five years, with a shift from promoting automated businesses to addressing workplace problems and guest services. Despite this growth, gaps remain in experimental robotics research and studies on data privacy, human-robot interactions, and financial viability. [ABSTRACT FROM AUTHOR]

The aims of this study are to 1) study the level of service quality of small boutique hotels in Pattaya City, (2) study the behaviors of Domestic workcation tourists at small boutique hotels in Pattaya City, and (3) suggest guidelines for the service quality development of small boutique hotels that attract domestic workcation tourists in Pattaya City. Small boutique hotels are presently dispersed around the globe, especially in Pattaya City, Thailand, where small boutique hotels are plentiful. Meanwhile, the concept of 'workcation' is more recognizable due to its concept of 'anywhere is an office'. Although this concept is not new, limited studies concerning workcation tourists were found, particularly studies of service quality among small boutique hotels as well as workcation tourists' behaviors. A mixed research method was used to accomplish the research objectives. For quantitative research, a validated questionnaire was refined to collect data from targeted samples of 400 domestic workcation tourists who had stayed at small boutique hotels in Pattaya City. For qualitative research, a semi-structured in-depth interview was organized to collect data from 30 small boutique hotel entrepreneurs in Pattaya. The results indicated that domestic workcation tourists prioritize the following service quality factors: tangibility (x = 4.51), responsiveness (x = 4.51), reliability (x = 4.48), assurance (x = 4.29), and empathy (x = 4.35). For behavioral studies, the findings revealed that domestic workcation tourists usually traveled alone, spent only one night at the hotels, stayed over five times per year, preferred July-September as a travel period, obtained hotel information via social media, and regularly made reservations through social media platforms. Having an internet connection was crucial to them. Lastly, three dimensions of guidelines were formulated, including human resource development, organization development, and information technology development. The findings give valuable insights for tourism stakeholders to cater domestic workcation tourists in response to the blooming of small boutique hotels in Pattaya, Thailand and other equivalent areas. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic has underscored the importance of digital technologies in the cultural heritage domain, particularly in the evolving landscape of the hospitality ecosystem. This ecosystem, prioritising personal interactions and improving life quality, demands a strategic change from cultural organisations to address the challenges of digitalisation and the shifting patterns of visitor engagement. Tour guides are central to this adaptation process since they play a pivotal role in the cultural sector. Thus, our research delves into how these guides perceive themselves and adapt to digital tools, impacting their ability to offer genuine cultural experiences. These experiences are fundamental in promoting sustainable tourism, reinforcing local identity, and nurturing community bonds. Our findings disclose a spectrum of different types of tour guides, each group characterised by distinct levels of digital skills and willingness to embrace technological change. Through this study, we aim to contribute to the theory of the digital cultural ecosystem by highlighting the significant role that culture and creativity play, supported by digital advancements, in formulating comprehensive and integrated strategies for cultural tourism management and the overall hospitality sector. [ABSTRACT FROM AUTHOR]

Leader–member exchange (LMX) is critical to service-oriented organizational citizenship behavior (SOOCB). This research investigates a mediation–moderation model theorizing the influence of employee envy and psychological empowerment on the LMX and SOOCB relationship. Using survey data acquired from 559 hotel frontline employees and analyzed using structural equation modeling (SEM), this study reveals that LMX reduces employee envy and contributes to SOOCB, albeit indirectly, as employee envy was found to have an indirect influence on the relationship between LMX and SOOCB. To address the negative influence of employee envy, the findings suggest that psychological empowerment should be cultivated as it strengthens the effect of LMX in reducing employee envy and thus enabling LMX to exert an indirect influence on SOOCB when employee envy is mitigated. [ABSTRACT FROM AUTHOR]

This study adopted Spence's (2016) theorization of small business social responsibility (SBSR) to investigate how small hospitality foodservice businesses express and implement their social responsibility through prioritization of their key stakeholders. Using an abductive research methodology, 38 semi-structured interviews were conducted with small foodservice businesses located in Sheffield, UK. The findings revealed that these businesses exhibited three distinct types of business orientation, growth, value, and social entrepreneurship, which led to different interpretations and expressions of their SBSR. Prioritization of employees was important to these small businesses as they are crucial pivots of the service experience and important in the implementation of their SBSR. This study has evolved the SBSR understanding for hospitality businesses, which enriches the corporate social responsibility (CSR) scholarship by encompassing a better understanding of how small businesses prioritize different domains of responsibility in their interpretation of SBSR, through explaining the influential role of business orientation. The findings can support new and existing small hospitality business owners in making purposeful organizational changes. [ABSTRACT FROM AUTHOR]

This article engages with noise studies to foreground its importance in the perception and the creation of the Other in Rumaan Alam’s Leave the World Behind (2020). The essay draws from Michel Serres’s The Parasite (2007) and Marie Thompson’s Beyond Unwanted Sound (2017) to contend that the pairing sound/noise structures the characters’ response to difference and alterity. While initially pitting sound against noise and English against Spanish, the article goes on to show how those pairings are impossible to maintain as the novel moves from notions of the Other as noise to those of the self as noise. Although initially associated with the externality and vulnerability attributed to a Spanish-speaking woman stranded by the side of the road, noise then takes center stage, becoming a parasitic presence that restructures reality and creates a void in signification. The analysis provided here leads to the conclusion that the errantry of noise dismantles protocols of ordering and labeling and creates new configurations of power. There is no longer self vs Other, inside vs outside, belonging vs non-belonging, as noise has spread vulnerability and relationality. [ABSTRACT FROM AUTHOR]