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The need for the people who use customer relationship management (CRM) systems to ‘buy-in’ is widely recognised as a critical success factor. Apart from bland advice on consulting all stakeholders and selling the concepts and ideas to the potential users, there is a remarkable shortage of competent information on people issues specific to CRM. Little has been done to study how people behave within the complex social context of CRM implementation and operation. Stimulated by current research this paper is intended to act as a ‘shout’ to those who pay more attention to the mechanistic aspects of CRM systems implementation than to the people who will use them. The wording is didactic, in part, and it does not conform to the usual requirements for formally argued papers. Where assertions are made that can be supported this has been done but many years' additional research would be required to support other assertions. The paper is, therefore, an opinion piece with no pretensions beyond that status. The opinions that are expressed are firmly held, however, and the authors are convinced of the need for much greater awareness of social issues when attempting to align CRM operations with management intentions.

Upper bounds on the essential dimension of algebraic groups can be found by examining related questions about the integral representation theory of lattices for their Weyl groups. We examine these questions in detail for all simple affine algebraic groups, expanding on work of Lorenz and Reichstein for PGLn. This results in upper bounds on the essential dimensions of these simple affine algebraic groups which match or improve on the previously known upper bounds.

On the background of Catholics facing a crisis in moral leadership in Canada and the United States strengtherred by the revelation of clerical sexual abuse and its cover-up by many bishops, the author points at a discrepancy between the moral teachings of the Church authorities and the indifference of the people. He therefore proposes to examine the question of social communication within the Church for developing an effective moral discourse. Using the insights of social sciences, he shows that sharing moral conscience and knowing socially how to respond to evil and work towards good, is essential to the healty functioning of religion. He suggests to find an effective official structure of moral social communication by fastering "communities of practice", as they are presently known in corporate thinking. Deutsch Richard Shields: Moralischer Diskurs in der Kirche. Eine wesentliche Dimension der sozialen Kommunikation Ausgehend von einer Krise der moralischen Fuhrung durch die Bischofe in Kanada und den USA, die in der Enthullung der Padophilieskandale kulminierte, stellt der Autor eine Diskrepanz zwischen der kirchlichen Lehrverkundigung und dem Verhalten vieler Glaubiger fest. Deshalb schlagt er eine Uberprufung der sozialen Kommunikation innerhalb der Kirche mit dem Ziel vor, einen effektiven moralischen Diskurs zu entwickeln. Als wesentlich fur ein gesundes Funktionieren von Religion bezeichnet er es, die Auffassungen uber das moralische Gewissen und das soziale Wissen um die Uberwindung des Bosen durch das Gute in der Gemeinschaft des ganzen Volkes Gottes zu entwickeln. Voraussetzung dafur sei die Abwendung von einem einseitigen autoritaren Blickwinkel der Hierarchie zur kommunikativen Versohnungspraxis in den Gemeinden.

We give an upper bound on the essential dimension of the group over the rational numbers, when q is a prime power.

Starting from participant observation and interviews conducted in several European banks, the article examines how financial knowledge is constituted in the process of producing documents like research reports, analyses, and newsletters. The core argument is that documents act as organizational devices, with the help of which relationships are created, maintained, and managed across various contexts. In this perspective, the production of financial reports, analyses, and newsletters creates (1) knowledge-based networks of social relationships in which financial action is embedded and (2) stable temporal structures, thus ensuring the continuity of financial activities. On these grounds, the author argues here that knowledge-generating processes should be taken into account as an essential dimension of the structural embeddedness of financial action.

In the present paper, we provide a lower bound of the essential dimension over a field of positive characteristic via Kato’s cohomology group, defined by cokernel of a general Artin–Schreier operator. Combining this with Tignol’s result on the second trace form of simple algebras of degree [Formula: see text], we show that [Formula: see text] over a field of characteristic [Formula: see text].

Let k be a field and A be a separable k-algebra. Let r ≥ 3 be an integer. Generalizing a result of Reichstein (Arch. Math. 88 (2007), 12–18), we prove that the essential dimension over k of A equals that of the r-fold trace form $$F_r: (a_1,\ldots,a_r)\mapsto \mbox{tr}(a_1\ldots a_r)$$ .

Practice success is defined across the four ‘dimensions’ of oral health, patient satisfaction, job satisfaction and financial profit. It is suggested that the ‘secret’ of success in dental practice is to make patient (customer) satisfaction the primary focus. Not a very earth shattering or surprising ‘secret’ perhaps! This is hardly a new idea, and not a concept restricted to dental practice. This principle applies to all businesses. This series of articles reviews evidence from across a broad spectrum of publications: from populist business publications through to refereed scientific papers, this ‘secret’ seems to be confirmed. The evidence for which aspects of our service are most important in achieving patient satisfaction (and therefore success) is explored. Clinical Relevance: Good oral health outcomes for patients are defined as the primary purpose of dental practice and, therefore, an essential dimension of success. The link between positive patient perceptions of general care and their own oral health to practice success is explored.

Probabilities are a pervasive aspect of human life and probabilistic thinking is part of (sociological, psychological) models of rational (social) actors. Yet research documents poor understanding of probability in the general public and suggest that people do not update their estimates about future events when given additional information. This may point to the difficult nature of Bayesian thinking, the framework that would allow rational decision makers to update their estimates about future probabilistic events. Drawing on first-person methods for the study of cognition, I articulate invariants of learning an advanced statistical topic: Bayesian statistics. The first case study focuses on the learning of some fundamentals (such as those that one may find as content of a Wikipedia page); the second case study presents and analyzes a learning episode in the case of quantitative social science research that takes into account prior studies for establishing prior probabilities required for calculating posterior probabilities given the information collected in the study. The analyses show—consistent with pragmatic theories of language—that the essential dimension of learning is what equations, terms, and formulae require to be done rather than their (elusive) “meaning.”

We study the notion of essential dimension for a linear representation of a finite group. In characteristic zero we relate it to the canonical dimension of certain products of Weil transfers of generalized Severi-Brauer varieties. We then proceed to compute the canonical dimension of a broad class of varieties of this type, extending earlier results of the first author. As a consequence, we prove analogues of classical theorems of R. Brauer and O. Schilling about the Schur index, where the Schur index of a representation is replaced by its essential dimension. In the last section we show that essential dimension of representations can behave in rather unexpected ways in the modular setting., Comment: 24 pages. Corrected minor typos, added a section on essential dimension of modular representations

We study the essential dimension of exceptional connected simply connected algebraic groups over algebraically closed fields. In the present paper, we find upper estimates for the essential dimensions of the groupsF4,E6, andE7. For the groupF4, the upper estimate, thus obtained coincides with the known lower estimate. We also prove the second Serre conjecture for the groupE6 and for a function field.

Relationship marketing has become a frequently used strategy to increase the efficiency and effectiveness of an organization's marketing efforts. In order to manage relationships effectively over time, the domain (i.e., type of relationship) and the relational linkage (i.e., richness of interaction and communications) must be determined. In this paper, a process for establishing virtual management perspectives is developed illustrating the steps necessary for managing relationships between organizations and individuals within organizations. Taking a proactive approach to the management of relationships appears to be an essential dimension in insuring their success.

The use of graphical and symbolic facilities in the teaching and learning of algebra and calculus will soon be a reality. Authors who write about the introduction of these instruments often claim that new technology is able to redress the imbalance between skill-dominated conceptions of school mathematics in favour of understanding. More recently some have stressed that `experimental mathematics' traditionally the reserve of mathematical research may be incorporated into the teaching and learning of mathematics. This paper looks into these two ideas and shows that they conceal an essential dimension: techniques play an important role in mathematical activity, intermediate between tasks and theories. This paper draws on research studies on the introduction of symbolic systems on computers and calculators and considers `new' techniques that accompany new technological instruments, their role in conceptualising and their links with `usual' paper/pencil techniques, as a key to analyse the role of technology in education. This view implies non obvious tasks for the teacher in the introduction of technology: the design of praxeologies adapted to new instrumental settings and everyday action on students' techniques.

We give a simple formula for the essential dimension of a finite pseudo-reflection group at a prime p and determine the absolute essential dimension for most irreducible pseudo-reflection groups. We also study the "poor man's essential dimension" of an arbitrary finite group, an intermediate notion between the absolute essential dimension and the essential dimension at a prime p., 24 pages. Final version. To appear in J. Lond. Math. Soc

As a philosophical concept, value pertains to an essential dimension of the relation between subject and object, one of those basic relations pervading human society. To understand value, we need first to clarify the concept of subject and that of object, to reveal the interaction between subject and object. It involves making a generalization of those substantial relations between subject and object, in order to understand the nature of value. This would make the argument in this book to be abstract and contemplative in some places, but full of concrete details in others.

Australia is a nation of immigrants and mobility has long been an essential dimension of its social and economic life. The indigenous Aboriginal population displays a distinctive form of mobility that dates back as far as 40,000 years, reflecting a close relationship with the land, traditional cultural practice, and strong kin networks (Taylor & Bell 2004). However, it was the coming of European settlement, from 1788, coupled with the unique physical geography of the continent that has shaped contemporary patterns and processes of internal migration.

The morally responsible practice of clinical medicine depends on many factors, the integrity of clinical judgment chief among them. Responsible clinical judgment requires that it be deliberative. The disciplines of the humanities, all of which contribute to clinical ethics-as the papers that follow illustrate-teach that deliberative reasoning includes critical self-awareness and self-scrutiny. Critical appraisal proves essential to achieving both. The papers in the 2013 Clinical Ethics number of the Journal provide distinctive critical appraisals of clinical judgment: concepts of race; narrative; stewardship; and the Rule of Rescue. By becoming commonplace, such critical appraisals of clinical judgment become essential to clinical ethics.

This article, based on the lectures at the Arizona Winter School on “Quadratic forms”, gives a quick introduction to the algebraic theory of quadratic forms. It discusses some invariants associated to quadratic forms like the Pythagoras number and the u-invariant and touches on some recent progress on these topics.

We give an upper bound for the essential dimension of a smooth unipotent algebraic group over an arbitrary field. We also show that over a field $k$ which is finitely generated over a perfect field, a smooth unipotent algebraic $k$-group is of essential dimension 0 if and only if it is $k$-split., 24 pages

This essay addresses a line of research in the constructivist, social-cognitive tradition, one that places special weight on the development of meaning about self and relationships. Systematic associations between development and psychological symptoms are described and discussed, with the intention of creating a new theoretical model. Five areas that have begun to transform our traditional understanding of human development are addressed: (a) protective forces inherent in developmental delay; (b) loss involved in progressive development; (c) symptoms as a sign of developmental complexity: (d) rediscovery of biography as an essential dimension of development, and (e) mind as continuously fluctuating rather than fully integrated and equilibrated. These themes and theoretical developments demonstrate the significance of the study of at-risk populations in understanding normative human development.

Uma das grandes tarefas postas atualmente é lidar com o Ensino de Geografia, assim como de outras disciplinas. Tal fato implica processos epistemológicos tanto em relação à formação do professor quanto à do aluno. O presente artigo analisa o processo de construção do conhecimento no Ensino de Geografia, focando a presença de erros didáticos e erros conceituais no ensino desta disciplina. Ao analisar sobre os erros, argumentaremos a importância da retificação dos mesmos como dimensão importante à mediação didática e à construção de um conhecimento geográfico no âmbito escolar. Os fundamentos para nossas análises focam na filosofia de Gaston Bachelard, centralmente em relação ao lugar do erro nos processos epistêmicos. Se há erros, há de ter retificação dos mesmos para então superar obstáculos epistemológicos e ascender a um novo conhecimento.Palavras-Chave: ensino de geografia, erros didáticos e conceituais, retificação e mediação.

This chapter traces some of the principal influences of the thought of Edmund Husserl on the Czech philosopher Jan Patocka, with particular emphasis on Husserl’s Ideen I. The phenomenology of Patocka that results is characterized by a strong emphasis on the description of incarnate, bodily existence in the development of the philosophical problem of the natural world. In this spirit, this essay pursues a reflection on an essential dimension of human incarnate existence, namely that it is able to comport itself as an access to the world in the form of something built.

This article updates the current conceptualization, measurement, and use of the adaptive behavior construct. Major sections of the article address an understanding of the construct, the current approaches to its measurement, four assessment issues and challenges related to the use of adaptive behavior information for the diagnosis of intellectual disability, and two future issues regarding the relations of adaptive behavior to multidimensional models of personal competence and the distribution of adaptive behavior scores. An understanding of the construct of adaptive behavior and its measurement is critical to clinicians and practitioners in the field because of its role in understanding the phenomenon of intellectual disability, diagnosing a person with intellectual disability, providing a framework for person-referenced education and habilitation goals, and focusing on an essential dimension of human functioning.

Following up on our earlier work and the work of N. Karpenko and A. Merkurjev, we study the essential p-dimension of linear algebraic groups G whose connected component G^0 is a torus., 23 pages, no figures. arXiv admin note: text overlap with arXiv:0910.5574

We find upper bounds on the essential dimension of the moduli stack of parabolic vector bundles over a curve. When there is no parabolic structure, we improve the known upper bound on the essential dimension of the usual moduli stack. Our calculations also give lower bounds on the essential dimension of the semistable locus inside the moduli stack of vector bundles of rank $r$ and degree $d$ without parabolic structure., Comment: To be published in Journal of K-Theory

Time is an essential dimension of human natural language understanding but most of the symbolic models applied to linguistic data do not account for temporal structure. In contrast, the models from the connectionist paradigm have a natural ability to perform dynamic processing.After a presentation of some networks with a concern for time, we describe the model for Coincidence Detection which can be thought of as encoding spatio-temporal regularities of the input data. The architecture of the model is inspired from neurobiological studies of the cerebral cortex. It performs a dynamic interpretation of nominal composition and is analyzed in terms of micro-symbolic co-occurrences. The relevance of the Coincidence Detection machinery in language processing shows the significance of time in computational language understanding.

In this series of two papers, we consider in its maximum generality the problem of determining radiated electromagnetic fields starting from phaseless distributions on one or more surfaces surrounding the source. In this first part, theoretical aspects of the problem and the basic point of an appropriate formulation are examined. The problem is conveniently tackled as the inversion of the nonlinear, in particular 'quadratic', operator mapping the set of radiated fields into square amplitude distributions over prescribed surfaces. Next, the compactness property of the set of the unknown field is exploited, leading to an introduction of the finite dimensional representations for it and the concept of its "essential dimension". Furthermore, for the square amplitude data distributions finite dimensional representations are introduced and their "essential dimension" considered, also for more than one observation domain. Finally, due to the ill-posed nature of the problem, a generalized solution is defined as t...

Practice success is defined across the four ‘dimensions’ of oral health, patient satisfaction, job satisfaction and financial profit. It is suggested that the ‘secret’ of success in dental practice is to make patient (customer) satisfaction the primary focus. Not a very earth shattering or surprising ‘secret’ perhaps! This is hardly a new idea, and not a concept restricted to dental practice. This principle applies to all businesses. This series of articles reviews evidence from across a broad spectrum of publications: from populist business publications through to refereed scientific papers, this ‘secret’ seems to be confirmed. The evidence for which aspects of our service are most important in achieving patient satisfaction (and therefore success) is explored. Clinical Relevance: Good oral health outcomes for patients are defined as the primary purpose of dental practice and, therefore, an essential dimension of success. The link between positive patient perceptions of general care and their own oral health to practice success is explored.

Practice success is defined across the four ‘dimensions’ of oral health, patient satisfaction, job satisfaction and financial profit. It is suggested that the ‘secret’ of success in dental practice is to make patient (customer) satisfaction the primary focus. Not a very earth shattering or surprising ‘secret’ perhaps! This is hardly a new idea, and not a concept restricted to dental practice. This principle applies to all businesses. This series of articles reviews evidence from across a broad spectrum of publications: from populist business publications through to refereed scientific papers, this ‘secret’ seems to be confirmed. The evidence for which aspects of our service are most important in achieving patient satisfaction (and therefore success) is explored. Clinical Relevance: Good oral health outcomes for patients are defined as the primary purpose of dental practice and, therefore, an essential dimension of success. The link between positive patient perceptions of general care and his/her own oral health to practice success is explored.

Practice success is defined across the four ‘dimensions’ of oral health, patient satisfaction, job satisfaction and financial profit. It is suggested that the ‘secret’ of success in dental practice is to make patient (customer) satisfaction the primary focus. Not a very earth shattering or surprising ‘secret’ perhaps! This is hardly a new idea, and not a concept restricted to dental practice. This principle applies to all businesses. This series of articles reviews evidence from across a broad spectrum of publications: from populist business publications through to refereed scientific papers, this ‘secret’ seems to be confirmed. The evidence for which aspects of our service are most important in achieving patient satisfaction (and therefore success) is explored. Clinical Relevance: Good oral health outcomes for patients are defined as the primary purpose of dental practice and, therefore, an essential dimension of success. The link between positive patient perceptions of general care and their own oral health to practice success is explored.

The compatibility and convergence between Islam and democracy are hotly debated. There are those who believe that these two are utterly incompatible and those who believe that not only the two are compatible, but also democracy is an essential dimension of Islam. The contending positions about this issue are often based on certain mutual misperceptions, which are discussed in this brief paper.

Humanity-orientation is an essential dimension of Islam. Late Dr. Ali Shariati was one of the outstanding exponents of that humanity-orientation. This brief essay introduces to the readers some of the highlights of his thoughts in this regard.

Let $p$ be a prime integer, $1\leq s\leq r$ integers, $F$ a field of characteristic $p$. Let $\cat{Dec}_{p^r}$ denote the class of the tensor product of $r$ $p$-symbols and $\cat{Alg}_{p^r,p^s}$ denote the class of central simple algebras of degree $p^r$ and exponent dividing $p^s$. For any integers $s, Comment: Any comments are welcome

Let $1\leq m \leq n$ be integers with $m|n$ and $\cat{Alg}_{n,m}$ the class of central simple algebras of degree $n$ and exponent dividing $m$. In this paper, we find new, improved upper bounds for the essential dimension and 2-dimension of $\cat{Alg}_{n,2}$. In particular, we show that $\ed_{2}(\cat{Alg}_{16,2})=24$ over a field $F$ of characteristic different from 2., Comment: Sections 1 and 3 are rewritten

We investigate essential dimension of finite groups over arbitrary fields and give a systematic treatment of multihomogenization, introduced by H.Kraft, G.Schwarz and the author. We generalize the central extension theorem of Buhler and Reichstein and use multihomogenization to substitute and generalize the stack-involved part of the theorem of Karpenko and Merkurjev about the essential dimension of p-groups. One part of this paper is devoted to the study of completely reducible faithful representations. Amongst results concerning faithful representations of minimal dimension there is a computation of the minimal number of irreducible components needed for a faithful representation., 34 pages, no figures

We affirmatively answer a conjecture in the preprint ``Essential dimension and algebraic stacks,'' proving that the essential dimension of an abelian variety over a number field is infinite., 4 pages. To appear in C. R. Math. Acad. Sci. Paris. Preprint posted earlier to http://www.mathematik.uni-bielefeld.de/LAG/

Recent parsing research has started addressing the questions a) how parsers trained on different syntactic resources differ in their performance and b) how to conduct a meaningful evaluation of the parsing results across such a range of syntactic representations. Two German treebanks, Negra and TuBa-D/Z, constitute an interesting testing ground for such research given that the two treebanks make very different representational choices for this language, which also is of general interest given that German is situated between the extremes of fixed and free word order. We show that previous work comparing PCFG parsing with these two treebanks employed PARSEVAL and grammatical function comparisons which were skewed by differences between the two corpus annotation schemes. Focusing on the grammatical dependency triples as an essential dimension of comparison, we show that the two very distinct corpora result in comparable parsing performance.

Given an hermitian space we compute its essential dimension, Chow motive and prove its incompressibility in certain dimensions., Comment: 6 pages

There are many ways to measure the reception — and success — of a text, or, more precisely, the ideas of a text. We have elaborated here, in part, on Martin Kneser’s personal remarks and contributions at Oberwolfach, in June 2001. That Gauss’s question on the composition of forms could lead to the construction of a complex, yet stunningly elegant, algebraic theory of composition for binary quadratic modules over an arbitrary commutative ring with unity certainly testifies — again — to the breadth and depth of Gauss’s original ideas. Hurwitz’s private thoughts on Gauss’s composition of forms at the close of the nineteenth century, Bhargava’s more contemporary results on the arithmetic of number fields and Kneser’s extension of the theory via Clifford algebras provide further evidence of the lasting impact of the Disquisitiones Arithmeticae.

A conic bundle or quadric bundle in characteristic 2 can have generic fiber which is nowhere smooth over the function field of the base variety. In that case, the generic fiber is called a quasilinear quadric. We solve some of the main problems of birational geometry for quasilinear quadrics. First, if there is a rational map from one quasilinear quadric to another of the same dimension, and also a map back, then the two quadrics are birational. Next, we determine exactly which quasilinear quadrics are ruled, that is, birational over the base field to the product of some variety with the projective line. Both statements are conjectured for quadrics in any characteristic. The proofs begin by extending Karpenko and Merkurjev's theorem on the essential dimension of quadrics to arbitrary quadrics (smooth or not) in characteristic 2., 15 pages

In summary, the survey methods described in this chapter comprise an essential dimension in a multimethod approach to evaluating the impacts of computers on the functioning of healthcare organizations and the work life of the individuals within them. The chapter and the instruments included in the chapter appendix should provide investigators with standardized instruments, as well as guidance and examples for questionnaire design where no standardized measure exists. Although not intended as a complete review of the literature, this chapter also provides investigators with an overview of topics to consider when planning any investigation of the social impacts of computers in healthcare organizations.

Let K be an arbitrary field. We will determine explicitly all the nontrivial finite groups of essential dimension one over K., Comment: 26 pages

In this paper, we compute the essential dimension of the functor of cubics in three variables up to linear changes of coordinates when the base field has characteristic different from 2 and 3. For this, we use canonical pencils of cubics, Galois descent techniques, and the basic material on essential dimension developed in [G. Berhuy, G. Favi, Doc. Math. 8 (2003) 279–330] which is based on Merkurjev's notes [Essential dimension, 1999].

We improve the known bounds on the essential dimension of p-groups over (large) fields of characteristic p.