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This paper presents the key messages from a keynote address I delivered to the 2017 Australia and New Zealand Association of Leisure Studies conference held in Hobart Tasmania, December 2017. In this paper, I reflect on the heuristic learnings from the role of research in addressing critical social issues in leisure and 'cultural life'. I do so by examining my very deliberate choice to undertake industry-linked research addressing issues involving human rights, social inclusion and giving voice to marginalized groups. As an insider to these voices, I know that research itself does little to address social inequality unless there is a deliberate action by academics to translate research into outcomes through political engagement, challenging organizational practice and communicating the results publicly beyond the paywall of refereed journals. Yet, this type of academic research advocate does not fit easily within neoliberal performance-based metrics that are narrowly defined within disciplinary boundaries of contemporary higher education. As I will explain there are other rich rewards in stepping outside of these boundaries while still doing trustworthy, rigorous, theoretical investigations with high-quality traditional academic outputs. The paper presents a case study of research examining the participation and non-participation of people with disability in sport and active recreation. [ABSTRACT FROM AUTHOR]

This paper uses as its base a key initiative involving a not-for-profit organisation (NPO), government start-up funding and a social enterprise which evolved through three phases. The purpose of the initiative was the development of a smart phone technology platform for people with disability. The paper's purpose is to answer questions about the ways in which the mobile technology, seen here as assistive technologies, supported the development of disability citizenship and active citizenship. Data were collected through in-depth interviews conducted at three points in the 13-week programme during which participants with disability received customised support for their phone and training in its use, at no cost. Fifteen participants volunteered to take part in the research project, along with their significant other and service provider. Key themes were identified in the preliminary analysis. Exploring these using Ragnedda's ([2017]. The third digital divide: A Weberian approach to digital inequalities. Abingdon: Routledge) three levels of digital divide, and Wilson's ([2006]. The information revolution and developing countries. Cambridge, MA: MIT Press) categories of access allowed a series of philosophical, ethical and human services management questions to emerge, challenging the optimism with which the digital economy is presented as a solution to issues of inequality. Although the mobile technologies were very successful as assistive technologies for some participants, the findings reinforced the potential for such technologies to further entrench aspects of social exclusion. They also identified ways in which the shift in the role of the NPO to social entrepreneurship, and its relationships with government and private enterprise, had the potential to undermine the exercise of disability citizenship by turning participants into consumers. [ABSTRACT FROM AUTHOR]

Increasing market opportunities have been identified for accessible tourism as a result of improved quality of life. Disabled tourists tend to be loyal, spend more and enjoy longer stays in their destinations, although their behaviour obviously differs from one country to another. This situation is strongly influenced by the welfare policies that determine the disability model implemented and affect the extent to which disabled people are integrated into day-to-day. Northern European countries are regarded as champions in this respect. When disabled people travel, access to information is important. Information is present throughout the tourism process, not only as a communication and marketing channel, but also as a transmitter of experiences. This study seeks to establish whether the policies and regulations that govern disabled people's access to online tourist information are applied correctly. The official tourism websites of northern European countries were analysed to this end; whereby different patterns were identified regarding their compliance with the Web Content Accessibility Guidelines. The atypical features of Norway's official tourism website were found to be particularly noteworthy, as were the official tourism websites for Germany and the United Kingdom, two of the countries with the largest market share of accessible tourism. [ABSTRACT FROM AUTHOR]

Purpose: To analyze the accessibility of official national tourism organization websites of countries around the world, in order to establish possible common patterns and rankings of those with exemplary practice through to those with the highest number of issues. The purpose for undertaking such an analysis is to provide a quasi-indicator of inclusive organizational practice for online accessibility for both destination managers and their accessible tourism consumers - domestic and overseas people with disability visiting the websites. Method: The official tourism websites of 210 countries included in the latest World Tourism Organization report were analyzed. A website accessibility evaluation tool (website accessible test) was used in the analysis, according to AA and AAA levels of conformance to Web Content Accessibility Guidelines 2.0 requirements. Results: Different patterns compliance to Web Content Accessibility Guidelines 2.0 were established for the clusters, which were rather similar for both AA and AAA conformance levels. The main issues in the least accessible websites were also identified, mainly focused on the following guidelines: navigable, compatible, adaptability, text alternatives and also referred to other assistive technologies. Conclusions: Once the main issues were established several alternatives are suggested to address them, such as implementing more prescriptive laws and regulations, complying with mandatory benchmark standards and/or having external agencies audit website designs. However, in addition to using benchmark standards, efforts to improve this situation should also be made by programmers, who should also rely on preexistent experiences and develop more dynamic knowledge. This knowledge may include text alternatives for any nontext content; creation of content that can be presented in different ways without losing information; provide ways to help users navigate, find content, determine where they are and navigate websites to maximize compatibility with assistive technologies and user agents. Implications for rehabilitation: Access to information - in this case, online information - is an important factor in the process of rehabilitation for people with disability and those supporting them. Failure to apply homogeneous criteria for website accessibility around the world can hamper access to information by people with disabilities. Travel planning requires access to mainstream tourist distribution networks where online inclusive practice is a precursor to information searching. Documents for destination managers and programmers the main problems of accessibility to websites and examples of models or solutions to follow and not. Establish the main inclusive website design criteria on which to focus on improving the access of people with disabilities to websites (e.g., text alternatives, content presented in different ways, navigating and improving compatibility with assistive technologies etc.). [ABSTRACT FROM AUTHOR]

This article provides an objective, systematic, and integrated review of the Western academic literature on adventure tourism to discover the theoretical foundations and key themes underlying the field by combining three complementary approaches of bibliometric analysis, content analysis, and a quantitative systematic review. A total of 114 publications on adventure tourism were identified that revealed three broad areas of foci with adventure tourism research: (1) adventure tourism experience, (2) destination planning and development, and (3) adventure tourism operators. Adventure tourism has an intellectual tradition from multiple disciplines, such as the social psychology of sport and recreation. There is an underrepresentation of studies examining non-Western tourists in their own geographic contexts or non-Western tourists in Western geographic contexts. Our findings pave ways for developing a more robust framework and holistic understanding of the adventure tourism field. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this article is to examine the use of a mobile technology platform, software customization and technical support services by people with disability. The disability experience is framed through the participants’ use of the technology, their social participation.Method: A qualitative and interpretive research design was employed using a three-stage process of observation and semi-structured interviews of people with disability, a significant other and their service provider. Transcripts were analyzed to examine the research questions through the theoretical framework of PHAATE – Policy, Human, Activity, Assistance and Technology and Environment.Results: The analysis revealed three emergent themes: 1. Engagement and activity; 2. Training, support and customization; and 3. Enablers, barriers and attitudes.Conclusions: The findings indicate that for the majority of users, the mobile technology increased the participants’ communication and social participation. However, this was not true for all members of the pilot with variations due to disability type, support needs and availability of support services. Most participants, significant others and service providers identified improvements in confidence, security, safety and independence of those involved. Yet, the actions and attitudes of some of the significant others and service providers acted as a constraint to the adoption of the technology. Implications for RehabilitationCustomized mobile technology can operate as assistive technology providing a distinct benefit in terms of promoting disability citizenship.Mobile technology used in conjunction with a supportive call centre can lead to improvements in confidence, safety and independence for people experiencing disability.Training and support are critical in increasing independent use of mobile technology for people with disability.The enjoyment, development of skills and empowerment gained through the use of mobile technology facilitate the social inclusion of people with disability. [ABSTRACT FROM PUBLISHER]

Framed by a social approach to disability and leisure constraints theory, this paper presents the results of a national study examining the constraints to sport participation for people with disability. Responses were obtained from a multi-platform questionnaire survey capturing data on constraints to participation, dimensions of disability, and level of support needs. The Exploratory Factor Analysis identified five structural together with intrapersonal and interpersonal constraint factors. While intrapersonal and interpersonal considerations were found to constrain sport participation and nonparticipation, the five structural factors had the most significant constraining impact on sport participation. The findings showed that disability type and level of support needs explain significant variations in constraints to participation and nonparticipation. When the 2-Way MANOVA included type of disability and level of support needs as contingent independent variables, the level of support needs was the most significant indicator of the likelihood of having constraints to participation or nonparticipation. [ABSTRACT FROM PUBLISHER]

Sport event studies have demonstrated that relevant stakeholders must share objectives and coordinate efforts to leverage a large-scale sport event to secure positive legacies. However, the challenging and complex task of collaboration between networks of diverse organizational stakeholders to secure legacies has received little scholarly attention. In this conceptual paper, the authors explore, through a political economy lens, differences between the political economies of sports and sport events pertaining to mass sport participation legacies. The authors focus on the mesolevel and consider how divergences in political economy elements—structure and context, stakeholders and ideas/incentives, and bargaining processes—influence the likelihood of mass sport participation legacies from large-scale sport events. The authors suggest a need for event legacy stakeholders to engage more meaningfully with the complexities surrounding securing mass sport participation legacies. In addition, they provide pragmatic, actionable implications for policy and practice to assist stakeholders in addressing the challenges they face to maximize legacy outcomes. [ABSTRACT FROM AUTHOR]

The literature on digitalization and accessibility changes to public transport in response to the COVID-19 pandemic is limited. This paper reports on the urban public transport measures against COVID-19 launched by a Spanish transportation operator, TMB (Transports Metropolitans de Barcelona), to ensure safe journeys where digitalization of services have been intensified. This study responds to the current trend whereby transport operators are quickly digitalizing their transportation services as a response to COVID-19. The outcome of the research is to apply contemporary academic theory to assist transportation managers in designing and enhancing transportation services for this group during the COVID-19 pandemic. While transport operators have improved their services to better address the needs of PwD, these changes are far from universal in approach. At the end of 2020, as part of an academic–industry collaboration with a Spanish transportation operator, 12 PwD, six transport staff members, and two representatives of two disability advocacy associations took part in an inclusive urban transportation research project in the city of Barcelona using the service-dominant (S D) logic co-creation process with PwD through a comparative approach. Specifically, we assessed the value outcome perceived by PwD in their Metro experience when resources resulting from the co-creation process were digital (Study 1) and when they were a combination of digital and non-digital (Study 2). To examine the PwD experience, a qualitative methodology was employed that incorporated online focus groups, ethnographic techniques and post-experience surveys with participants. Study 2 indicted better outcomes and explained how ensuring the appropriate combination of digital and non-digital resource allocation for PwD can improve the public transport experience. Our findings can be used by public transport policymakers for enhancing accessibility to improve public transport experiences during and after the COVID-19 pandemic by implementing digital and non-digital resources. [ABSTRACT FROM AUTHOR]

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