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It's a sultry afternoon in Dallas, Texas, and T. Boone Pickens, the legendary oil wildcatter, is sitting in his boardroom, staring at a television screen, watching a cable news commentator [...]

Apology has been over promoted as the response to crisis. A comparison of apology and other crisis response strategies reveals that apology is not the best strategy. How people react to apology is also examined.

Marx Layne & Company reported that every organization at some point will have to deal with adversity. At the speed news now spreads, having an online crisis plan in place [...]

A case study was conducted that focuses on the relationship of Sundre Petroleum Operators Group and the community of Sundre, Alberta, Canada. Results of the study showed that trust, transparency, dialogue, mutuality, commitment and satisfaction are essential in building the industry-community relations or organization-public relationship (OPR), especially after a crisis.

A case study was conducted to examine corrective action and defiance/ attacking-the-accuser, two methods of crisis communication responses. P rint news coverage in relation to ' Super Size Me' and 'Wal-Mart: The High Cost of low Price, ' film documentaries that charged wrongdoings of McDonald Corporation and Wal-Mart Stores Inc, were studied. Findings of the case study are discussed.

A national survey on how counties communicate disaster information to Spanish-speaking Hispanics showed that most counties use one channel for crisis communication. The Federal Emergency Management Agency is the one responsible and capable of producing Spanish-language disaster information since they have a larger communication budget.

The Mosaic-Esterhazy incident, the model of mine safety all over the world, is studied to determine the reason for its success in crisis management despite lack of crisis management plan or a spokesperson. The crisis communication strategies that it employed are presented.

The significance of risk communication during and after crisis like terrorist attacks, natural disasters, etc. is discussed.

Linear model is used to examine crisis management of organizations before and after the crisis.

The use of internet by public relations managers to deal with risk communication during crisis management of organizations is discussed.

Attribution theory is used to examine the significance of adopting empirical methods to study developments in risk communication after a crisis.

A study on the readiness of public relations organizations in the United States in crisis management, including staff training and media coverage, is discussed.

A study on the crisis management of Snow Brand Milk Products Co., which witnessed food poisoning deaths, is discussed. The effective public relations of the company is examined.

Using corporate reputation and consumer cues for handling negative image caused by product defects and recalls, is discussed.

Catastrophic terrorist attacks. Violent crime. Ravaging hurricanes and floods. A global influenza pandemic. Remember the good old days--when business-continuation planning focused primarily on figuring out what to do if key [...]

Negative impact of brand scandal of one product on all competing products in the category, and ways to handle the negative image, are discussed.

Napoleon said, 'Nothing is more difficult and therefore more precious than the ability to decide.' Individuals, nations, and organizations make daily judgments with far-reaching consequences during both normal and extremely [...]

The speed and manner in which an organization responds to a crisis often determines its suvival. Crisis adversely affects the impression of an enterprise. If leaders do not communicate promptly and effectively, it is interpreted by general public as indifference to the wrong done to society by the company. In this context, suggestions for efficaciously managing crisis are presented.

The essentials of crisis communication which is a part of an organization's public relations are discussed. The trends in such form of communications are also discussed and a postmodern approach for such communications is described.

Organizations are facing crisis situation more often than ever before. Consequently, the function of public relations in organization's crisis management should become a more routine and everyday culture.

A critical view of United States administration and the controversy related to Iraqi prisoner abuse is presented. Public relations strategies required to tackle such crisis situation are also discussed.

The effectiveness of 'stealing thunder' strategy used by organizations to self-release the information on crisis even before its discovered by media is examined.

IN TAIWAN, HEALTH CARE providers and hospitals generally do not have malpractice insurance. In the United States, however, published reports continue to document a national crisis for health care providers [...]

A study conducted to identify the crisis communicative strategies (CCSs) is presented. Survey on top 500 Taiwan company's public relation and public affairs managers is conducted for the purpose.

The impact of leadership effectiveness during crisis on organization's culture is examined.

An analysis on the types of disasters that can affect an organization, developing contingency management team and a contingency plan and managing the plan effectively is presented.