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Q. How do I create folders for saving specific incoming emails in Windows 10? How do I delete a folder when it is no longer needed? A. If you are [...]

Q. Why is Google Chrome giving me warnings about websites not being secure all of a sudden? Is my computer at risk? A. The increased number of ''Not Secure'' messages [...]

Q. How secure is my LTE internet connection when I'm connected to my mobile provider, compared with Wi-Fi? A. On a typical 4G LTE network connection, your data is encrypted [...]

Q. I received one (and only one) warning from a friend that she had gotten a ''this might be of interest'' email from me and said I was hacked. Nobody [...]

Q. My mother often has questions or problems with her computer that I could fix easily if I could sit in front of the machine and see her screen, but [...]

Q. How does my phone know to flip the screen around? And why doesn't it work sometimes? A. A sensor called the accelerometer -- used inside phones, fitness trackers, smartwatches [...]

Q. When a smartphone is advertised as waterproof, how do they verify that claim? A. When hawking the water worthiness of their products, most smartphone manufacturers cite the results of [...]

Q. I want to make podcasts. How do I do it? A. Producing your own podcast can be a fairly inexpensive process, once you get set up with the necessary [...]

Q. How do you fully erase all the personal information and stored credit-card numbers on an old Android Wi-Fi tablet before passing it on to a child? A. Erasing or [...]

Q. Windows 10 has that Timeline thing, but on a Mac, how can I find a file I know I worked on recently? Especially if I don't remember what I [...]

Q. Yesterday I got a message from Facebook that it had put a slide show together of my photos. Specifically, it took all the photos of my mother, including those [...]

Q. I can see the year, month and day views on the default iPhone calendar, but no weekly view. Did Apple really omit the week-at-a-glance option? A. Apple's iOS Calendars [...]

Q. I like the concept of the Do Not Disturb feature on my phone, but I'm afraid I'll miss an emergency call from a family member. Is there a way [...]

Q. I live in a rural area with an extremely slow, metered connection and limited internet bandwidth. I mostly use the web on my computer to read news articles, so [...]

Q. Is there a specific iPad I should use for editing photos? Will the 9.7-inch Wi-Fi model be sufficient? A. Apple's current iPad lineup includes four models, the iPad Pro [...]

Q. What do Windows Troubleshooters actually do? I've never really found them to be effective. A. Microsoft's automated Troubleshooter utilities are small programs or scripts that focus on a problem [...]

Q. I just got an email message from someone claiming to be a hacker who broke into my computer and used my webcam to watch me looking at adult websites. [...]

Q. What is the best way to export passwords from Mozilla Firefox now that Password Exporter no longer works in the new Quantum version? A. The Password Exporter add-on for [...]

Q. I have hundreds of TIFF-formatted photos. Is there an efficient way to convert these photos to JPG all at once? A. Just as you can rename multiple photos at [...]

Q. I have a one-year-old iPad, and sometimes when I use the onscreen QWERTY keyboard, numbers or other characters will show up in the text instead of letters. Why is [...]

Q. My iPhone opens up web pages in Safari. Is there a way to change the default browser to Chrome? A. The current version of the iOS software uses Apple's [...]

Q. I tried to get used to the new Gmail web design, but I just don't like it. Can I go back to the old one? A. For the time [...]

Q. If I use Apple Pay Cash on my iPhone, can I send money to anybody? What do you need to do to set it up? A. To use the [...]

Q. Is it true that you can charge your phone from the USB port on a television set? Why do TV's even have USB ports? A. Many television models have [...]

Q. YouTube's desktop website has this handy Share setting that lets you share a clip that starts playing later, at a certain part of the video. Is there something similar [...]

Q. What does it mean for a mobile phone to be ''locked'' in regards to international travel? Does that mean it will not work overseas? A. In this situation, a [...]

Q. You recently wrote about hard-drive cleanup for Windows. Could you also address the same issue for Macs? A. For years, Mac computers did not come with utilities like Disk [...]

Q. Can anyone using the computer see the past activities listed in the Windows 10 Timelime? A. The Timeline feature included with the Windows 10 April 2018 Update is meant [...]

Q. Is there an app that lets me change the file names on a bunch of digital photos at once so I can upload them to an online album with [...]

Q. Is the Reader button in the Safari browser the same thing as an ad blocker? A. The Reader mode, built into Apple's Safari browser since 2010 and available on [...]

Q. Google Maps gives the mileage between places based on driving directions on the available highways, but is there a way to calculate the distance between two towns ''as the [...]

The notion of losing yourself in a good book has taken on additional meaning, thanks to immersive experiences that let you wander around in the world built by the author. [...]

Q. When researching a topic on a website, I frequently get a pop-up alert that suggests I use that same site's mobile app for iOS. What is the downside of [...]

Q. How do ''indoor'' maps work? I thought GPS had a hard time getting signals if your phone wasn't outdoors in a clear area. A. The United States Global Positioning [...]

Q. How does this Bedtime thing on the iPhone work? Does it automatically track your sleep? A. The Bedtime feature, introduced with iOS 10 in 2016, is more of a [...]

Q. Amazon and other e-bookstores have a free section of old books in the public domain. Is there a similar place to find old movies that have lost their copyright [...]

Q. Can I set up a vacation bounce message in Gmail? If so, do those replies go to everyone, including spammers looking for live addresses? A. Gmail, along with other [...]

Q. What do you do if you forget your iPhone passcode and get a message on the lock screen saying the phone is disabled? What is disabling it? A. The [...]

Q. For many years, I used Picasa to edit my photos and send them to have prints made. It was an easy program to navigate. As you know, Google no [...]

Q. When I first started using Firefox on my computer, I put a bunch of bookmarks into bookmark folders in the program, but I can never find them. How do [...]

Q. How do you automatically back up an Android device without a computer, and where do the files live? A. Google includes a basic online backup service in the standard [...]

Q. What is the difference in security protections between TunnelBear and Ghostery? A. Both programs are meant to protect your privacy and give you more online anonymity. But TunnelBear primarily [...]

Q. When I swipe to get rid of a message I don't want in the Android Gmail app, it says Archived instead of Deleted. I don't want these messages around, [...]

Q. How do I find something other than iCloud to save and back up my files? A. The iCloud service -- used to store files on remote servers and keep [...]

Q. I keep getting pop-ups in my browser search bar and sent to a site I've never heard of. What is this, a scam? A. If you are experiencing constant [...]

Q. How can I find out how big I can print a digital photo before it gets blurry? How do I find out the file's pixels and resolution? A. The [...]

Q. I have heard that making a guest account on the computer and using it yourself can help stop viruses. Why is this, and how would I go about making [...]

Q. Since I connect to the internet with my phone using my data plan, I wonder if I could do the same with a tablet or laptop? Is it possible [...]

Q. For future reference, are there any measures that can be taken to resurrect a laptop after a serious coffee spill into the keyboard? A. Coffee is a common accessory [...]

Q. Do iPhones and iPads need antivirus software? A. The number of viruses specifically targeting iOS devices is still low compared with the number of malicious programs aimed at Windows [...]