101. A Multiple Criteria Decision Analysis Framework for Dispersed Group Decision-Making Contexts
- Author
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João Carneiro, Diogo Martinho, Patrícia Alves, Luís Conceição, Goreti Marreiros, and Paulo Novais
- Subjects
group decision-making ,consensus reaching processes ,consensus support systems ,multicriteria group decision-making ,multiple criteria decision analysis ,multi-agent systems ,Technology ,Engineering (General). Civil engineering (General) ,TA1-2040 ,Biology (General) ,QH301-705.5 ,Physics ,QC1-999 ,Chemistry ,QD1-999 - Abstract
To support Group Decision-Making processes when participants are dispersed is a complex task. The biggest challenges are related to communication limitations that impede decision-makers to take advantage of the benefits associated with face-to-face Group Decision-Making processes. Several approaches that intend to aid dispersed groups attaining decisions have been applied to Group Decision Support Systems. However, strategies to support decision-makers in reasoning, understanding the reasons behind the different recommendations, and promoting the decision quality are very limited. In this work, we propose a Multiple Criteria Decision Analysis Framework that intends to overcome those limitations through a set of functionalities that can be used to support decision-makers attaining more informed, consistent, and satisfactory decisions. These functionalities are exposed through a microservice, which is part of a Consensus-Based Group Decision Support System and is used by autonomous software agents to support decision-makers according to their specific needs/interests. We concluded that the proposed framework greatly facilitates the definition of important procedures, allowing decision-makers to take advantage of deciding as a group and to understand the reasons behind the different recommendations and proposals.
- Published
- 2020
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