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121. Diagnosing and Reporting Early Childhood Caries for Research Purposes: A Report of a Workshop Sponsored by the National Institute of Dental and Craniofacial Research, the Health Resources and Services Administration, and the Health Care Financing Administration

Author

Drury, Thomas F., primary, Horowitz, Alice M., additional, Ismail, Amid I., additional, Maertens, Marco P., additional, Rozier, R. Gary, additional, and Selwitz, Robert H., additional

Published
1999
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147. Use of communication techniques by Maryland dentists.

Author

Maybury, Catherine, Horowitz, Alice M., Min Qi Wang, and Kleinman, Dushanka V.

Subjects
*COMMUNICATION methodology, *PATIENT education, *ANALYSIS of variance, *DENTIST-patient relationship, *ORAL hygiene, *PEDIATRIC dentistry, *QUESTIONNAIRES, *REGRESSION analysis, *RESEARCH funding, *STATISTICAL sampling, *SCALE analysis (Psychology), *TEACHING aids, *CROSS-sectional method, *DATA analysis software, *DESCRIPTIVE statistics
Abstract

Background. Health care providers' use of recommended communication techniques can increase patients' adherence to prevention and treatment regimens and improve patient health outcomes. The authors conducted a survey of Maryland dentists to determine the number and type of communication techniques they use on a routine basis. Methods. The authors mailed a 30-item questionnaire to a random sample of 1,393 general practice dentists and all 169 members of the Maryland chapter of the American Academy of Pediatric Dentistry. The overall response rate was 38.4 percent. Analysis included descriptive statistics, analysis of variance and ordinary least squares regression analysis to examine the association of dentists' characteristics with the number of communication techniques used. They set the significance level at P < .05. Results. General dentists reported routinely using a mean of 7.9 of the 18 communication techniques and 3.6 of the seven basic techniques, whereas pediatric dentists reported using a mean of 8.4 and 3.8 of those techniques, respectively. General dentists who had taken a communication course outside of dental school were more likely than those who had not to use the 18 techniques (P < .01) but not the seven basic techniques (P < .05). Pediatric dentists who had taken a communication course outside of dental school were more likely than those who had not to use the 18 techniques (P < .05) and the seven basic techniques (P < .01). Conclusions. The number of communication techniques that dentists used routinely varied across the 18 techniques and was low for most techniques. Practical Implications. Professional education is needed both in dental school curricula and continuing education courses to increase use of recommended communication techniques. Specifically, dentists and their team members should consider taking communication skills courses and conducting an overall evaluation of their practices for user friendliness. [ABSTRACT FROM AUTHOR]

Published
2013
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148. Use of Recommended Communication Techniques by Maryland Dental Hygienists.

Author

Horowitz, Alice M., Clovis, Joanne C., Min Qi Wang, and Kleinman, Dushanka V.

Subjects
*ANALYSIS of variance, *COMMUNICATION, *DENTAL hygienists, *PATIENT education, *POSTAL service, *PROBABILITY theory, *STATISTICAL sampling, *SURVEYS, *JOB performance, *OCCUPATIONAL roles, *DATA analysis software, HEALTHY People 2020 (Campaign : U.S.)
Abstract

Purpose: The purpose of this study was to determine dental hygienists' use of recommended techniques to communicate science- based information for intervention and prevention of oral disease. Methods: A 30-item survey containing 18 communication techniques representing 5 domains including 7 basic skills were mailed to a random sample of 1,258 Maryland dental hygienists to determine their use of recommended communication techniques. Results: The response rate was 43% (n=540). Nearly all were females (98%) and 58% practiced in solo settings. About half of respondents used 6 of the 18 techniques routinely. Approximately three-quarters of respondents reported they rarely or never used 3 of the 7 basic recommended techniques. Only one basic technique (use of simple language) was used by over 90%. Respondents who had taken a communications course other than in dental hygiene school were significantly more likely to use communication techniques on a routine basis than those who had not (p<0.01). Conclusion: Dental hygienists and their patients would benefit from using the recommended communication tools and techniques to address individual patient needs. To improve oral health outcomes, dental hygiene education must strengthen health literacy knowledge and communication skills in dental hygiene education programs and through continuing education courses for practicing hygienists. [ABSTRACT FROM AUTHOR]

Published
2013

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