101. Faktor Demografi dalam Memperihalkan Perbezaan Stres Pekerjaan, Niat untuk Berhenti, dan Lesu Upaya dalam Kalangan Anggota Bomba di Malaysia.
- Author
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Mohamed Makhbul, Zafir Khan, Mohamad, Mohd Sharif, and Ibrahim, Nor Hafizah
- Abstract
Occupational stress, intention to quit, and burnout are global issues that have the potential to undermine the performance and reputation of organizations. In this context, demographic factors are also considered determinants of these phenomena. This study was conducted to examine the differences in demographic characteristics in occupational stress, intention to quit, and burnout. Specifically, the study hypothesized the presence of a significant influence of demographic factors such as age, length of service, and marital status on occupational stress, intention to quit, and burnout among firefighters in Malaysia. Data for this study were collected from 234 firefighters in Malaysia using a questionnaire. Subsequently, the data were analyzed through descriptive and regression analysis using SPSS software version 27. The findings of this study indicate a significant difference in these demographic characteristics in job stress, intention to quit, and burnout. Consistent with the literature review, the study's results demonstrate that demographic characteristics also influence job stress, intention to quit, and burnout. In practical terms, this study suggests that organizations should strengthen intervention programs such as effective supervision and psychological support services based on employees' demographic characteristics to minimize the occupational stress and intention to quit and address burnout in the workplace. These initiatives not only assist organizations in retaining their best talent but also improve mental wellbeing. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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