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TECHNOLOGY MANAGERS at video distributor Netflix Inc., which last year took a big plunge into the public cloud, have started a remarkably candid blog about their experiences with mission-critical cloud [...]

THE U.S. General Services Administration, which recently announced plans to move all employees to a cloud-based e-mail system, could learn a lot from the early experiences of the Los Angeles [...]

Computer programmers have an especially hard time falling asleep, which leads to a lower quality of life, according to a small study of 91 software engineers in India. Insomnia is [...]

YOU KNOW THE STORY: The CEO orders up an internal 'Facebook for the enterprise' to boost employee collaboration, but six months after deployment, it's a ghost town. Getting users to [...]

GARTNER INC. said last month that IT departments are incurring an 'IT debt' totaling $500 billion worldwide this year because tight budgets have kept them from updating older software. 'Year [...]

THE NATIONAL SCIENCE FOUNDATION late last month announced four research projects focused on developing a more robust and secure Internet. The projects--each of which will get up to $8 million [...]

It's not a Y2K-style crisis, but there's only a four-year window until Microsoft Corp. ends support for Windows XP. The need to migrate from XP to Windows 7 'will create [...]

Cloud computing isn't just a way to try to save money on IT infrastructure; it's a way to accelerate business agility and innovation, according to a recent report by PricewaterhouseCoopers. [...]

Originally, .co was just the Internet country code for Colombia. But now it's becoming a popular top-level domain for major global brands such as BMW, Canon, Honda, Nike, Nokia, Pfizer, [...]

Recent news headlines - like 'Fed Paints Weaker Picture of Growth and Employment' and 'Retail Sales Decrease as Recovery Cools' - suggest that the fledgling economic recovery may be stalling. [...]

It's well known that people have concerns about the security and privacy of electronic health records. But two Case Western Reserve university professors say the systems could also increase liability [...]

Multitouch interfaces are gaining popularity, but little is known about whether the finger flicking done on devices like the iPad or iPhone put undue stress on our bodies. A team [...]

SEVERAL ORGANIZATIONS won awards in this year's Computerworld Honors program for developing innovative ways to use data analytics to improve public services. For example, the Alameda County Social Services Agency [...]

Zappos.com Inc., the online shoes and clothing retailer, scored top marks in a study of customer service at online shopping sites, according to ratings agency Stella-Service LLC in New York. [...]

The first step in any application development project is to collect the user requirements. Get that wrong, and the project will be in trouble. While there are automated tools to [...]

THE PAST TWO DECADES have seen rapid growth in self-service technologies like automated teller machines, online shopping and airport check-in kiosks. But that's 'only the beginning,' according to the Information [...]

ClOs monitor a lot of metrics, but advisory firm The Hackett Group Inc. says there's one more to watch: the number of enterprise software applications per 1,000 end users. The [...]

Stratus Technologies Inc. - the fault-tolerant server maker formerly known as Stratus Computer - celebrated its 30th anniversary this month. To mark the milestone, the company held a contest to [...]

YOUR BUSINESS continuity plan covers fires, earthquakes, hurricanes and maybe pandemics. But how about volcanoes? It's time to update your crisis management plan, according to a Gartner Inc. report, since [...]

Business intelligence is one of the hottest areas of enterprise IT, but college professors say they're struggling to train the next generation of BI-savvy workers. Professors can't afford the latest [...]

Companies that chase the hottest information technologies gain several benefits, but better financial performance isn't one of them, according to a study published in this month's issue of the journal [...]

The U.S. Census Bureau needs to consider a major overhaul of how it will count the population 10 years from now, perhaps replacing mailed-in forms with Internet forms, the National [...]

Office employees are loath to give up the vast amount of paper stored in their filing cabinets, much to the chagrin of companies that sell scanners and electronic document management [...]

CIOs should spend some time each day mulling over opportunities to use consumer-oriented technologies like Android, the iPad and music streaming, according to Sharyn Leaver, an analyst at Forrester Research [...]

Before 2008, if companies tracked their carbon emissions at all, they poured the data into spreadsheets. But a new category of software, called enterprise carbon accounting (ECA), is headed for [...]

IT service metrics are important, but Chuck Musciano, CIO at Martin Marietta Materials, warns IT managers to remember that end users want good service, not good service metrics. Writing on [...]

In a 2006 article in Sloan Management Review, MIT researcher Andrew McAfee coined the term Enterprise 2.0, which simply means using Web 2.0 technologies, such as blogs, wikis, Google Docs [...]

Today's CIOs may get blindsided by a technology they don't often think about: video, specifically high-definition video in the enterprise, according to CIO coach and consultant Jim Anderson, head of [...]

THE FUTURISTIC world and blue creatures in the hit movie Avatar have their roots in an unusual data center situated in Miramar, a suburb of Wellington, New Zealand. The stunning [...]

Cloud service providers will need to address several IT management concerns--including security, reliability and vendor lock-in - before they can win more early adopters, according to Frank Gens, chief analyst [...]

FIGURING OUT how much to charge business units for IT operating expenses may seem like one of the CIO's most mundane administrative tasks. But with some big changes, it could [...]

Adoption of open-source business intelligence software is doubling every year because the products are viewed as 'good enough' for routine applications, according to a recent report by Gartner Inc. analyst [...]

Various pundits say that one of the top goals of CEOs this year is to make sense of the terabytes of data swirling in and around their companies and then [...]