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Bradlees Card Marches On to 22 Jersey Units NEW YORK -- Following the introduction of its new Bradlees charge card in 22 of its Philadelphia stores in May, the discount [...]

LOS ANGELES -- The J.C. Penney Co. Inc. has expanded the products and services offered in its financial centers in four J.C. Penney stores in the San Jose, Calif., area. [...]

NEW YORK -- Sears, Roebuck and Co. officially announced Monday it will test a telephone bill-payment program that is open to its credit cardholders with accounts at any bank. Sears [...]

DALLAS -- The general counsel of the Texas Banking Department said last week his agency has no jurisdiction over K mart Corp., which is taking deposits at three Arlington, Tex., [...]

Department stores: Time to wake up Where is the last place you would expect to find a top-notch restaurant today? Probably a department store. For whatever reason, department stores have [...]

Department-store czar sees key role for food service NEW YORK -- Stanley Marcus, 83-year-old patriarch of the department store industry, earlier this month lambasted 'by-the-numbers' MBAs and 'new entrepreneurs' who [...]

SERVICE PROBLEMS CALLED MAJOR STORE HANDICAP NEW YORK -- Service at the department store level was the major topic at a NRMA seminar Tuesday where a panel of fashion executives [...]

New Aramis Lab Center Gets the Treatment at Bloomingdale's NEW YORK-- Bloomingdale's officially opened the first Aramis Lab Center Thursday in the newly reconstructed men's store in the 59th Street [...]

SKEPTICISM GREETS SURVEY OF STORE CARDS' VALUE TECHNOLOGY & OPERATIONS By HOLLY HABER NEW YORK -- Experts debated the merits of private label credit cards in the wake of a [...]

At retail: 2 different food plans Two of the nation's most prominent high-end department store chains are headed in radically different food-service directions. Dallas-based Neiman-Marcus is testing precooked pouch entrees, [...]

Stores gear up on storage and services NEW YORK -- Fur retailers are expanding the storage and service segment of their operations, in an effort to maintain strong ties with [...]

Field's computes enriched customer service Three executives from Marshall Field's in Chicago told a Tuesday afternoon session at the National Retail Merchants Association how a program for scheduling salespeople by [...]

Bringing Service to a New High With Store's Own Image Speciality There is a shrinking species of stores that continues to consider service as its top priority and knows the [...]

Dept. store shopper not distinctive As discount stores upscale and department stores get more promotional, customer loyalty is fading. There was a time when department stores considered their target customers [...]

NEW YORK -- The recent boom in the large-size apparel business has spawned a lineup of cheerleading advisors who encourage big women to develop a more positive self-image and who [...]

NEW YORK (FNS) -- ALTHOUGH Sears, Roebuck hasn't disclosed many details of its planned, new multipurpose credit card, reactions from other retailers range from cool to ambivalent about the idea [...]

In the New York City market, only three major retailers--B. Altman, Bloomingdale's and Lord & Taylor--still offer shop-at-home services for window treatments. Altman's service, Select At Home, has been in [...]

Everyone wants to capture the working woman today--not to mention the executive man. There are specialty shops that cater to this clientele only. Department stores are putting in boutiques which [...]

The proliferation of discount houses is creating serious problems for large and famous department and specialty stores. Top executives are reevaluating their merchandise and service in order to bring customers back into their stores.