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Purpose – The occurrence of bottlenecks, congestion, increased fuel consumption and environmental pollution are the basic problems of large urban areas, especially when it comes to tourist areas where with the local population roads are used by visitors who, during or after a stay are looking for some way of transportation. Regardless of the final destinations, the tourist activity strives to meet the needs and requirements of visitors to the maximum, so their offer must be attractive, fast and accessible at all times, as well as adaptable to changes in travel habits. With regard to the specific criteria of the local economic, social and environmental policy mobility services should be adapted to different target groups, including a unique travel option that would facilitate the stay of tourists. The aim of this paper is to: (1) explore MaaS concept (2) explore the importance and benefits of MaaS concept (3) and to explore the importance and benefits of MaaS concept in area of tourism. Methodology – In order to investigate and achieve the set goals, world and Croatian literature was used and analyzed by searching the databases such as Wos, Scopus, Google Scholar, using the search phrase ("mobility as a service” OR sustainable development) AND (“transport” OR “tourism”). For this purpose, a survey was conducted to explore the importance of MaaS in the field of tourism on the basis of which the advantages and benefits of the mentioned concept as one of the main conditions for sustainable development were analyzed. Findings – As no research has been conducted in the territory of the Republic of Croatia that investigates the application of the MaaS concept in the field of tourism and its importance and contribution to strengthening tourism, this research contributes to strengthening the awareness of individuals about this concept and its application. The intention and goal of this research was to make aware general public of the importance of the Maas concept. Although MaaS concept is a relatively new concept it takes on increasing importance; therefore, it needs to be strongly and systematically developed further. By analyzing the relevant scientific sources and based on the results of the research, it can be concluded that a strategic approach to the MaaS concept can provide a numerous of advantages and benefits. Recommendations for further research is to include data from other countries of the European Union (EU) or from neighboring countries in order to be able to compare data by specific areas. Contribution – By introducing the concept of MaaS in the segment of tourism, it opens the possibility for visitors to access a wide selection of public and private carriers through a digital platform. The trip for each user is planned separately according to the previously collected data on the demand and supply of transport services, combining them with information on the preferences of the participants themselves. Simply put, the traveler can plan, book and pay for any trip, anywhere and at any time. Simultaneous planning of tourism and transport is not an easy task because in most cases these plans diverge, but the cooperation of stakeholders of both branches is necessary for more attractive and environmentally friendly measures of sustainable mobility that ultimately affect the development of tourism. The obtained results can be used to expand the current scientific knowledge about the MaaS concept and its impact in file of tourism.

International audience; Awareness of the environment and the need to protect it has increased markedly in recent decades, and market actors, consumers and other stakeholders have been progressively more aware of ecological issues. Awareness of the pollution caused by mass tourism has resulted in the emergence of the concept of sustainable tourism which encompasses both environmental and societal concerns. This paper reviews work on sustainable tourism, highlighting the main issues which are illustrated by empirical examples in this new research framework.

Doutoramento em Turismo Esta tese tem como principal objetivo analisar as características, a importância e o papel da inovação territorial em turismo e o seu impacto no desenvolvimento dos destinos. Consiste num estudo multidisciplinar suportado numa exaustiva revisão da literatura sobre temas como desenvolvimento, inovação e modelos de inovação territorial. Com base nas principais conclusões de natureza conceptual, considerou-se o modelo dos sistemas regionais de inovação como o mais adequado para aplicação ao sistema turístico, e a constituição de redes como estruturas fundamentais para a sua operacionalização. A partir desta abordagem teórica, foi desenvolvido um quadro conceptual para a análise da inovação sistémica no sector do turismo. Esta abordagem permitiu a definição de um conjunto de hipóteses, as quais foram testadas através dos resultados da parte empírica da tese. Foram desenvolvidos dois estudos empíricos distintos, mas complementares nas regiões do Douro e de Aveiro. O primeiro teve como objetivo inquirir empresas turísticas, enquanto o segundo foi dirigido a instituições regionais com intervenção no sector do turismo ou na inovação. Os resultados obtidos conduziram a importantes conclusões sobre o desempenho das empresas e regiões em termos de inovação, os padrões de networking desenvolvidos no âmbito de processos de inovação, a importância do conhecimento existente nas regiões e os fatores específicos das mesmas para a inovação em turismo, a perceção das empresas turísticas sobre o ambiente de inovação e o seu contributo para a evolução e para o sucesso dos destinos turísticos. A tese recorre a uma abordagem quantitativa que inclui estatística descritiva e indutiva e ao método da análise de redes (sociometria). A combinação de métodos levou a importantes conclusões sobre a inovação em turismo, com uma focalização especial no que a relaciona com os sistemas regionais de inovação. As conclusões permitem avançar com um conjunto de implicações e sugestões para futuros projetos de investigação sobre o tema, bem como para a gestão dos destinos turísticos, uma vez que contribui para um maior e mais aprofundado conhecimento do fenómeno da inovação em turismo desenvolvida a nível regional. Os resultados demonstram que diferentes regiões apresentam sistemas regionais de inovação distintos. Assim, não existe um modelo único que possa ser aplicado indistintamente em todas as regiões. Contudo, as conclusões apontam para a existência de padrões e práticas que aperfeiçoam o seu funcionamento, aumentando o desempenho ao nível da inovação, bem como a competitividade global do destino. This thesis analysis the characteristics, importance and role of tourism innovation developed at territorial level and its impact on destination development. It is a multidisciplinary study based on an extensive literature review on development, innovation and territorial innovation models. Grounded on the main conceptual findings, the model of regional innovation systems is considered to be the most adequate for the tourism system, and the networks as important structures for its operationalisation. From this theoretical approach, a framework for the analysis of tourism innovation systems is developed, and several hypotheses are advanced and tested through the analysis of the results from the empirical part of the thesis. Two distinct but complementary empirical studies are conducted in the regions of Douro and Aveiro. The first is directed at tourism firms and the second to regional tourism organisations and innovation institutions. The results gathered allow unveiling important conclusions on the innovative performance of tourism firms and regions, the networking patterns developed within innovation processes, the importance of regional knowledge and regional specific factors for tourism innovation and the perception of tourism firms regarding the innovation environment and the contribution of innovation in the evolution and success of tourism destinations. The thesis makes use of a quantitative approach including descriptive and inductive statistics and social network analysis methods (sociometry). The combination of methods brings important insights on tourism innovation, with a special focus on regional tourism innovation systems. It allows advancing implications and suggestions for future research on the topic and for tourism destinations’ management, as it contributes to a better and in-depth understanding of the phenomenon of interactive tourism innovation at regional level. The results highlight that different regions present distinct regional innovation systems and thus there is no single inflexible framework to be applied to all tourism destinations. There are, however, conclusions that indicate that specific patterns and practices improve their functioning, increasing innovation performance and overall destination competitiveness.

É reconhecido que o turismo apresenta um elevado défice de inovação comparativamente com outros setores de atividade. No passado, um leque alargado de destinos tentou desenvolver produtos turísticos que agravaram alguns dos problemas sentidos pelos destinos em fase de maturidade. Neste contexto, no presente artigo pretende‑se apresentar uma metodologia para identificar os recursos nucleares do destino nos quais se podem basear os produtos turísticos inovadores que ajudem a obviar os impactes negativos na qualidade estética da paisagem cultural do destino e simultaneamente proporcionem experiências turísticas únicas e memoráveis aos turistas.

presente artigo resulta da análise dos estilos de vida das classes mais favorecidas e da aplicação de modelos de urbanização e de desenvolvimento turístico às estâncias balneares portugueses do século XIX situadas na Costa de Cascais e do Estoril, mais concretamente, aos casos de Cascais, do Monte Estoril e de Santo António do Estoril, de modo a concluir se podem ser inseridos nos quadros analíticos selecionados