51. Cultural Explanations of Individual Preferences for Influence Tactics in Cross Cultural Encounters
- Author
-
Oana Branzei
- Subjects
Cultural Studies ,Organizational Behavior and Human Resource Management ,business.industry ,Field (Bourdieu) ,05 social sciences ,National culture ,050109 social psychology ,Public relations ,Arts and Humanities (miscellaneous) ,Ingratiation ,0502 economics and business ,Cultural values ,Cross-cultural ,0501 psychology and cognitive sciences ,Business and International Management ,business ,Psychology ,Social psychology ,050203 business & management - Abstract
This study explored if, and how, cultural values affected the types of organizational goals pursued in work-related influence attempts, and which influence tactics were used to achieve these goals. A scenario-based field study of 223 part-time MBAs from three countries - the United States, Romania, and Japan - showed that similar organizational goals were sought in these countries in upward, lateral, and downward influence attempts. In general, respondents preferred using rational explanations, inspirational appeals, and consultation tactics, and disliked using pressure tactics. In simulated work situations, respondents' choices of influence tactics differed, depending on their cultural values. National culture had a significant influence on ingratiation, exchange, personal appeals, and coalition tactics. Within each culture, gender had a significant influence on ingratiation tactics, and the type of organizational goal pursued had a significant influence on rational explanation, inspirational appeals, consultation, and ingratiation tactics.
- Published
- 2002
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