51. Association between missed appointment and related factors of patients with cancer in a tertiary hospital
- Author
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Tae Hyun Kim, Ye Seol Lee, and Juyeong Kim
- Subjects
Related factors ,medicine.medical_specialty ,021103 operations research ,business.industry ,Health Policy ,0211 other engineering and technologies ,Cancer ,Rectum ,02 engineering and technology ,medicine.disease ,Health outcomes ,Health administration ,03 medical and health sciences ,0302 clinical medicine ,medicine.anatomical_structure ,Male patient ,Internal medicine ,medicine ,030212 general & internal medicine ,Liver cancer ,business ,Pancreas - Abstract
For the hospital administration, 1 major responsibility is to prevent the outflow of existing patients and minimize losses because of the failure of patients with cancer to attend appointments. We analyzed the association between no-show rates and characteristics of patients with cancer at a tertiary hospital in Seoul using patient affair data. Among the 680 190 patients, no-show rates were 4.39% and 3.37% for males and females, respectively. Male patients with colon and rectum, pancreas, and liver cancer had higher no-show rates (5.81%, 5.8%, and 5.1%). Among females, pancreas, colon and rectum, and liver cancer were associated with high no-show rates (5.65%, 5.44%, and 4.92%). For both males and females, liver (males: OR = 2.02; 95% CI: 1.68-2.44; females: OR = 1.91; 95% CI: 1.60-2.28) and pancreas (males: OR = 1.98; 95% CI: 1.57-2.50; females: OR = 1.97; 95% CI: 1.61-2.42) cancer were associated with high no-show rates. To reduce the rate of no-shows, hospitals should establish and enforce "missed appointment" policies as well as its effect upon health outcome.
- Published
- 2018