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Many small firms lack the finance and marketing skills needed for growth. A standard approach is to train the entrepreneur in these skills. However, rather than requiring entrepreneurs to learn eve...

Outsourcing has long been a strategy to decrease cost. Increasingly firms recognize the value in their supply chains and call on suppliers to innovate, both in products and processes. Innovation to increase quality and demand or to reduce costs is critical to firm and supply chain success. In a two-stage supply chain, we investigate the impact of focal firm and supplier innovation costs (and capabilities) on the type of outsourcing chosen and the resulting investments in process and product innovation. The focal firm determines whether to perform design (including product innovation in the form of quality enhancement) and manufacturing (including process innovation in the form of cost reduction) in-house, to outsource manufacturing/process innovation while insourcing design/product innovation, to outsource both manufacturing/process innovation and design/product innovation, or to codevelop product innovation while outsourcing manufacturing/process innovation. We also examine the conditions under which codevelopment is favorable, given the supply chain faces potential positive and negative synergies from either the colocation of the innovation activities or costs of collaboration. After characterizing the optimal outsourcing decision, we find that the decision to outsource is more nuanced than simply which activities to outsource but must include options to collaborate on particular activities and specifically product innovation. We offer the insight to managers that codevelopment, despite the costs of collaboration, can benefit the firm and result in higher profits. This occurs through the improvement of demand via higher quality products.

Global Software Development (GSD) is becoming increasingly prevalent, with software development teams being distributed around the world and working in collaboration with partner companies despite geographic and time differences. The main advantage of GSD which makes it attractive is the greater availability of human resources at lower costs. However, there are several disadvantages which are caused by the distance which separates the development teams. Coordination and communication become more difficult when the software development teams are located in different places, resulting in hidden costs involved in this process. As such, the effort estimation models used for collocated software development are inadequate for estimation in GSD. Thus, effort estimation in GSD is becoming an important area of research. Many researchers have focused on effort estimation in GSD over the last decade. This paper presents the findings of a systematic review of the related literature by summarizing the hidden costs in GSD, and discussing the open research issues in effort estimation in GSD.

Publisher Summary Clinical decision support (CDS) represents a class of tactics for applying medical knowledge to achieve superior performance. This chapter covers four areas of management challenges. An organization should devote strategic discussions to knowledge management overall to ensure that it has defined appropriate boundaries, understands the functions of knowledge management, and is able to prepare a business case that ensures necessary investments of organization resources. Organizations need a set of management structures and processes to ensure that an investment achieves desired organizational goals. CDS management structures and processes must achieve goals that include linkage to organizational strategies, prioritization of resources, and determination of the impact of CDS. Although there is some variation in the organizational approaches of different health care providers, common guidelines do emerge. CDS implementation and management do require the consideration of key aspects of how an organization's clinical and business strategies drive the IT strategy. The application of CDS is discussed across legacy systems, CDS tools, knowledge acquisition and maintenance approaches, and the view of application systems as foundations. CDS has one overarching goal—improving organizational performance. Achieving this goal requires ensuring strategic alignment, measuring performance relative to goals, and continuous improvement of the efficiency and effectiveness of the knowledge management function.

Purpose The present research paper is an attempt to study how COVID-19 can affect the global sourcing practices of various supply chain intermediaries across the demand chain. This study aims to explore and is an attempt to understand the overall impact of COVID-19 on the sustainable operations of the firm such as sourcing, procurement, economic performance, social responsibility, consumption and distributions. Design/methodology/approach This study uses a quantitative technique using data collected from 708 respondents. Structural equation modeling (SEM) has been applied to test the proposed model and hypothesis. Findings The findings of the study suggest that sourcing practices, distribution and sustainability considerations of manufacturers, suppliers, distributors and retailers are affected by COVID-19 to a great extent but the pandemic has also led to making supply chain intermediaries understand the changing dynamics of the business scenario which can help them in their own strategic and business evolution. Research limitations/implications The current disruptions throughout global delivery chains caused by COVID-19 affect badly, the already poor-performing supply chains. Hence, the present study provides fresh insight on how organizations can limit the ill effects of COVID-19 by safeguarding some of their key sustainable operations in a post-pandemic business scenario. Originality/value The present study takes into consideration how core supply functions such as sourcing, distribution and manufacturing and various sustainable operations are disrupted by pandemic and its after-effects. This knowledge base can help business organizations to mitigate such problems/disruptions in the future.

Purpose Sourcing intermediaries, commonly known as agents or trading companies, represent a useful organisational solution for assisting companies to manage supply risks and to overcome the liability of foreignness. However, the landscape of global business is experiencing rapid and fundamental changes, which leads us to ask whether intermediaries will continue to play a role in global sourcing. This paper aims to understand how sourcing intermediaries ensure a lasting position in the changing setting of global sourcing and information sharing. Design/methodology/approach This paper investigates the operations of both Chinese and Nordic (Finnish and Swedish) intermediaries in sourcing from China by analysing qualitative data collected over a period of four years. Findings Through the lens of information asymmetry, this paper identifies four distinct informational roles that are used by intermediaries to reduce information asymmetry between suppliers and buyers located in different countries. The paper also examines intermediaries’ signalling activities under these roles in a cross-border triad. Originality/value The paper contributes to the scientific debate on the usefulness of intermediaries by underlining intermediaries’ informational advantage, which provides a new explanation for the survival of intermediaries in a rapidly changing business context. Additionally, this study contributes to research on intermediation strategies by empirically examining both Chinese and Western intermediaries, highlighting the importance of institutional contexts in affecting intermediaries’ informational roles.

PurposeDriven by the disruptive effects of the Covid-19 pandemic, the ongoing debate about the international location of firms' manufacturing activities has increasingly highlighted the specific benefits and costs of near-shoring versus far-shoring. However, the effects of near-shoring versus far-shoring on customer perceived quality and purchase intention have not been examined. Thus, this study aims to develop a conceptual model and provide new evidence to fill this gap. In particular, the study explores the roles of brand familiarity and corporate social responsibility (CSR) to explain the different levels of perceived quality and purchase intention in relation to near-shoring versus far-shoring.Design/methodology/approachThis study includes two analyses of data collected from a sample of Italian customers. The first analysis consists of a 2 (high/low brand familiarity) × 3 (domestic insourcing, near-shoring, far-shoring) factorial design, and data are assessed via analyses of variance (ANOVA). The second analysis evaluates the suggested model in the two scenarios (near-shoring and far-shoring) via partial least squares–structural equation modelling (PLS-SEM) multigroup analysis.FindingsResults showed that customer perceived quality and purchase intention were significantly higher for near-shoring than for far-shoring, but only when brand familiarity was low. No significant difference was found for participants with a high level of brand familiarity. In addition, the level of a brand's pre-offshoring perceived CSR was negatively related to perceived quality, and this was conceptually justified by the CSR-washing effect. Again, this effect was found only when brand familiarity was low.Research limitations/implicationsThe findings contribute to advancing the current understanding of the multiple effects of the offshoring decision and clarify that near-shoring and far-shoring have different effects for customers with low brand familiarity. The findings also emphasise that the far-shoring decision can elicit the perception of decoupling between the firm's CSR claims and CSR actions, thus decreasing perceived quality.Practical implicationsThis study provides managers with additional inputs to make more informed decisions regarding offshoring. While the post-pandemic scenario seems to favour near-reshoring over far-shoring due to agility considerations, this study also provides additional evidence of the superiority of near-reshoring from the customer's perspective.Originality/valueThis is the first study to examine and prove the differential effects of near-shoring versus far-shoring on the customer's perceptions and behaviours.

Enrollment of international post-secondary students is increasing across Canadian campuses. International post-secondary students may experience challenges in accessing nutritious foods that meet their dietary needs and food preferences. These challenges can pose negative impacts on their health, well-being, and academic achievement. Our aim was to describe international post-secondary students’ perceptions of (1) challenges to attaining food security and (2) consequences of food insecurity on the university experience. We conducted individual semi-structured interviews with 11 international post-secondary students who had food insecurity, were enrolled at a public university in Canada, and who had requested emergency foodhampers from the on-campus food bank. Interviews were audio-recorded, transcribed verbatim, and analyzed using manifest, inductive content analysis. International post-secondary students reported several logistical issues related to obtaining sufficient food, including a lack of time, limited family support, modest food preparation skills, and low knowledge about supportive services and resources. Students also faced challenges in sourcing culturally appropriate foods, including issues related to food availability, accessibility, acceptability, and affordability. Further, they perceived food insecurity to negatively influence their academic performance through compromised concentration, reduced class and exam attendance, and adverse mpactson physical, mental, and social well-being. Some students reported extreme food deprivation, resulting in hunger. Our results revealed the negative impacts that food insecurity can have on international post-secondary students. Findings underscore the imperative to minimize the occurrence of food insecurity while studying in Canada by introducing and enhancing support systems on campus and in the community to enable food security., Les inscriptions d’étudiants internationaux augmentent sur les campus canadiens. Les étudiants internationaux de niveau postsecondaire peuvent vivre certaines difficultés pour accéder à des aliments nutritifs qui répondent à leurs besoins et préférences alimentaires. Ces défis peuvent avoir des effets négatifs sur leur santé, leur bien-être et leurs résultats scolaires. Notre objectif était de décrire les perceptions de ces étudiants en ce qui concerne (1) les défis pour atteindre la sécurité alimentaire et (2) les conséquences de l’insécurité alimentaire sur l’expérience universitaire. Nous avons mené des entrevues individuelles semi-structurées avec 11 étudiants internationaux de niveau postsecondaire qui souffraient d’insécurité alimentaire, qui étaient inscrits dans une université publique au Canada et qui avaient demandé des paniers alimentaires d’urgence à la banque alimentaire de leur campus. Les entretiens ont été enregistrés en audio, transcrits mot pour mot, et fait l’objet d’une analyse de contenu manifeste et nductive. Les étudiants internationaux de niveau postsecondaire ont signalé plusieurs problèmes logistiques liés à l’acquisition de nourriture, notamment un manque de temps, l’absence de soutien familial, des compétences culinaires faibles et une faible connaissance des services et des ressources de soutien.Les étudiants disent également avoir été confrontés à des défis pour se procurer des aliments culturellement appropriés, y compris des problèmes liés à la disponibilité, à l’accessibilité, à l’acceptabilité et au prix des aliments. De plus, ils disent percevoir une influence négative de l’insécurité alimentaire sur leurs résultats scolaires à cause d’une concentration moindre, d’une réduction de la fréquentation des cours et des examens et des effets néfastes sur le bien-être physique, mental et social qu’elle entraîne. Certains étudiants ont signalé une privation alimentaire extrême entraînant la faim. Nos résultats ont révélé les effets négatifs que l’insécurité alimentaire pouvait avoir sur les étudiants internationaux de niveau postsecondaire.Les résultats soulignent l’impératif de minimiser l’occurrence de l’insécurité alimentaire pendant les études au Canada en introduisant des systèmes de soutien sur les campus et dans la communauté pour permettre la sécurité alimentaire et en améliorant ceux qui existent.

In dieser Arbeit soll die IT-Sourcing-Strategie von Unternehmen der österreichischenBaustoffindustrie sowie der Bauwirtschaft in Bezug auf ihre Entscheidungsfindungen und diedamit verbundenen Kriterien untersucht werden. Einleitend werden hierfür die Problemstellungund die wissenschaftliche Methodik sowie die damit einhergehende Fragestellung genauerbeschrieben. Auf Basis der theoretischen Grundlagen und der Fragestellung werdenanschließend mehrere Interviewleitfäden für die jeweiligen Zielgruppen abgeleitet, umExperteninterviews in der einschlägigen Branche durchzuführen. Die erhaltenen Daten werdenanschließend durch eine Transkription verschriftlicht und in einer qualitativen Inhaltsanalyseausgewertet. Um die Arbeit abzuschließen, wird die wissenschaftliche Fragestellungbeantwortet und eine Zusammenfassung gebildet und zuletzt ein möglicher Ausblickabgeleitet.*****In this paper, the IT sourcing strategy of companies in the Austrian building materials andconstruction industry is examined in relation to their decision-making and the associatedcriteria. In the introduction, the problem and scientific methodology as well as the scientificquestions are described in more detail. Based on the theoretical principles and the scientificquestions, several guidelines for the respective target groups are then derived to conductexpert interviews in the industry. The data obtained is then transcribed and evaluated with aqualitative content analysis. To complete the work, the scientific questions are answered, asummary is presented, and finally a possible outlook is derived.

Purpose Startups across all sectors are affected by the COVID-19 pandemic and are facing a formidable challenge in terms of marketing and operations. Most of the startups have experienced a downturn in demand and supply due to COVID-19 led disturbances in sourcing networks. This paper aims to identify, analyze and categorize the significant risks influencing sourcing operations in startups during the COVID-19 era in India, using the total interpretive structural modeling (TISM) approach. Design/methodology/approach Eight enablers were identified through literature review and expert opinions from various startups in India. This study adopted the TISM approach to analyze the inter-relationships between the enablers. Multiplication Applied to Classification (MICMAC) analysis was used to rank the sourcing risk enablers and classify them as autonomous, independent, linkage and dependent enablers. Findings The results indicate “insufficient fund” as the most critical enabler. Network issues and employee flexibility risk were among the other critical enablers that have a high driving power. Supplier risk, quality risk and demand risk were found to have highly dependent on other enablers for implementation. Research limitations/implications This study mainly focuses on the sourcing risks in startup operations in India. This study can be extended to many other countries. Practical implications This study will help startup industry managers and practitioners understand the interactions of enablers and identify critical enablers to mitigate risks in startup sourcing operations in the COVID-19 era. Originality/value The present study identifies the sourcing risk enablers in the COVID-19 era. It is the first attempt to analyze the interrelationship among sourcing risks in startups using the TISM approach.

Since the auto industry’s 2008 crisis, the decades-long trend toward outsourcing by the Detroit Three automakers has stalled. During and after the crisis, original equipment manufacturers moved work inside their corporate boundaries, including the purchase of eight previously spun-off parts plants. Why has this happened? Drawing on 77 interviews in the United States and Canada and 27 insourcing cases, the authors explore how and why insourcing has taken place. Past literature has considered the costs and benefits of creating the vertically integrated corporation, the managerial politics behind vertical disintegration, and the labor–management relations that shape both. While much industrial relations scholarship points to decentralized plant-level partnerships as a union strategy to win investment, the authors find that local unionists are intervening in the politics of the corporation above the plant level to influence the purchasing, manufacturing, and engineering functions that determine the sourcing decision.

Purpose The purpose of this paper is to investigate custom-made apparel manufacturing micro-enterprise (CMME) owners’ perspectives of sustainability within their business practices throughout the entire product development process and determine how educational initiatives can promote a more environmentally conscious product development process. Design/methodology/approach A qualitative case study, using face-to-face interviews and observations of CMMEs at an incubation hub presents evidence of owners’ sustainability perspectives. Findings Although CMME owners disregard sustainability as a pro-environmental approach within the business context, attempts at pro-environmental subconscious behaviour and a deliberate non-environmental consciousness are evident in sourcing and manufacturing during the product development process. Research limitations/implications Because of the case study approach of four CMMEs in an IH, the findings may not be applicable to other small and micro-businesses. Despite this limitation, valuable insights emerged that show the current inaptness of the CMMEs to manage an environmentally sustainable business practice. Social implications To promote sustainable development goal 12, related to the clothing and textile industry, it is postulated that CMMEs should be supported to minimise their use of resources, thereby promoting environmental sustainability. Originality/value The findings of this study direct the development of higher education educational programmes featuring learning content on pro-environmental design and business practices for CMMEs.

The objective of this study is to provide critical reflections on teachers’ awareness and participation in sourcing and allocating funds for school operations in Malaysia. A survey of 118 teachers was conducted to obtain the teachers’ perspectives on the funding process. The perspectives were used as basis for critical reflections on the funding process in Malaysian schools. A theoretical framework comprising of stakeholder and intellectual capital theories was adopted to interpret the perspectives of the teachers. The survey revealed that only 9.3% (11/118) of the teachers had ample knowledge of the funding process, 32.2% (38 / 118) had very little knowledge and the remaining 58.47% (69) had no knowledge of the process. The survey also show that teachers and school administrators lack understanding of the central government's policies on fund allocation to schools. The majority of the respondents agree that knowledge of sources and application of funds will help teachers to construct instructional planning that would enhance teaching and learning. The teachers believe that improvements at each of the school's preliminary meetings as well as the school budget committee meeting should be presented to encourage teachers to plan their annual lesson plans by incorporating elements of creativity and innovation in their teaching and learning process. The theoretical implication of our study highlights that teachers being one of the key stakeholders contribute to the intellectual capital, which is a key feature financial management and accountability of source and application of school funds. Hence, we argue that developments in teachers’ awareness and participation in the funding process would enhance the core intellectual capital of schools.

(Future) teachers should acquire skills in sourcing science-related information online, so they can use evidence appropriately in their pedagogical practice. To successfully use such evidence, it is vital that teachers critically question their selection of online information. Based on findings from collaborative learning, we hypothesized that collaboration promotes teachers' critical elaboration of their selection of online educational information. Additionally, collaboration allows for social comparison and may thus impact teachers' self-efficacy in seeking information. In a 2 × 2 mixed-design study with the between-participants factor reasoning (individual vs. collaborative) and the within-participants factor self-reported information seeking self-efficacy (pre vs. post the reasoning task), each of N = 83 future teachers individually sought online information regarding the educational use of mobile phones in classrooms. This constituted a realistic search on the Internet, in a natural setting. Based on each participant's particular search, s / he was asked to select the online sources that s / he perceived relevant for reasoning whether mobile phones should be used in class. To foster reflection on how they selected information, participants were asked either to reason individually (individual group, n = 33) or to chat collaboratively (collaboration group, n = 50 in 25 dyads) about their selections. Participants in both groups reported higher information seeking self-efficacy after the reasoning task. Yet participants who collaboratively reflected on their selections more frequently showed elaborated reasoning behavior, than did participants in the individual group. Nonetheless, participants in both groups referred to certain criteria that guided their selection (i. e., criteria related to the information, the provider of information, or media) with the same frequency. Considering the potential benefits and challenges of collaboration, we discuss the findings in terms of how to promote future teachers' ability to critically reflect on their selection of online educational information. (Zukünftige) Lehrkräfte sollten ihre pädagogische Praxis auch auf der Basis von bildungswissenschaftlichen Evidenzen begründen. Dazu müssen sie Fähigkeiten erwerben, wie sie angemessen wissenschaftsbezogene Online-Informationen recherchieren können. Um Evidenzen aus Online-Informationen sinnvoll nutzen zu können, ist es wichtig, die Auswahl von Online-Informationen kritisch zu hinterfragen. Basierend auf Forschungsarbeiten zum kollaborativen Lernen wurde angenommen, dass Kollaboration eine kritisch-reflektierte Auseinandersetzung mit der Auswahl von Online-Informationen fördern kann. Zusätzlich bietet die Kollaboration die Möglichkeit zum sozialen Vergleich mit anderen und kann daher die erlebte Selbstwirksamkeit der Lehrkräfte beim Suchen nach Informationen beeinflussen. In einem 2 × 2 Mixed-Design mit dem Zwischensubjektfaktor Erörterung (individuell vs. kollaborativ) und dem Innersubjektfaktor selbstberichtete Selbstwirksamkeit bei der Suche nach Online-Informationen (Prä- vs. Post der Erörterung) suchten N = 83 Lehramtsstudierende individuell nach Online- Informationen zum Thema Handynutzung im Unterricht. Basierend auf ihren Rechercheergebnissen wählten sie diejenigen Webinhalte aus, die sie für eine Entscheidung für ihre didaktische Vorgehensweise als relevant einschätzten. Die Lehramtsstudierenden wurden dann gebeten entweder alleine (individuelle Gruppe, n = 33) oder gemeinsam im Chat mit einer weiteren Lehramtsstudierenden (kollaborative Gruppe, n = 50 in 25 Dyaden) zu erörtern, welche Kriterien die Auswahl ihrer Webinhalte leiteten. Im Anschluss berichteten die Lehramtsstudierenden beider Bedingungen eine höhere Selbstwirksamkeit in Bezug auf die Suche nach Online-Informationen. Die Lehramtsstudierenden, die sich kollaborativ austauschten, konnten ihre Auswahl jedoch argumentativ elaborierter begründen. Des Weiteren verwiesen die Lehramtsstudierenden beider Bedingungen ähnlich häufig auf die jeweiligen Kriterien, die sie für ihre Auswahl nutzten (d. h. Kriterien in Bezug auf die Informationen, die Autoren und Autorinnen, oder die Online-Medien). Die Rolle von Kollaboration bei der Beschaffung von bildungswissenschaftlichen Online-Informationen wird hinsichtlich der Förderung einer kompetenten und kritischen Reflexion über mögliche Vorgehensweisen diskutiert.

Rural-urban linkages are vital elements in a sustain­able food system. As the COVID-19 pandemic unfolded, supply chains were disrupted and fear of infection impacted food shopping decisions, push­ing consumers to seek local and safer options for procuring fresh produce. Direct marketing arose as a promising alternative for both consumers and producers. We undertook a study in Bengaluru, India, in order to understand what direct marketing activities have unfolded with the COVID-19 pan­demic. Media reports highlighted the plight of farmers struggling to market their harvest during lockdown as well as the farm to fork initiatives and lockdown farmers markets that have been created as a response. We see this moment as an opportu­nity to develop Bengaluru’s food system to be more sustainable, specifically through the City Region Food System framework. This study conducted online and telephone surveys with both consumers and producers in Bengaluru to explore the elements of supply and demand that have fos­tered and hindered direct marketing schemes. We found that consumers are interested in sourcing fruits and vegetables directly from farmers, but communi­cation and logistics between consumers and pro­ducers are major hindrances. Although producers are diversifying their marketing strate­gies, they need to be implemented at economically viable scales to ensure long-term success. We find that the role of technology, specifically messaging apps, can streamline direct marketing activities and remove the barriers that currently hamper rural-urban linkages. Further­more, existing community and farmer organiza­tions have the size and scale to make direct marketing schemes a worthy endeavor for both consumers and producers.

Purpose This study aims to examine whether insourcing of processes pays off and verifies key hypotheses regarding the financial ratios of organisations. Design/methodology/approach This paper randomly selects and then surveys 1996 organisations, of which 9.5% (190) stated that they used insourcing, 1.9% (37) made a decision to implement insourcing in the near future and 88.6% did not use insourcing. Then, for available firm data (100 insourcing firms and 100 firms without it), the financial statements of the surveyed companies were obtained to compare the most important financial ratios. The financial situation was compared at four-time points. The mean and median values of individual indicators were compared with the significance of relevant statistical tests. Findings A U-shaped curve of financial results in the time of enterprises that implemented insourcing and reverse U-shaped curve for enterprises that did not have insourcing are seen. Thus, the insourcing of processes pays off in the long run. Research limitations/implications Limitations exist in the generalisation of the results obtained, due to the limited number of samples qualified for analyses (limited reliable financial data). Practical implications The research highlights the importance of effective insourcing projects in the long term. Originality/value This study is the first to quantify the financial performance of companies that have used insourcing in comparison with a reference group. This paper defines insourcing and contributes to the growing number of studies on insourcing by bringing attention to the financial outcomes in the long run.

The article discusses the need to clarify the criteria for choosing service providers for JSC Russian Railways to increase the economic efficiency of activities, productivity and determine the adequate cost of the services provided, as well as the need to use foresight technologies in combination with outsourcing, insourcing, crowdsourcing, outstaffing, staffleasing and others. tools for achieving strategic goals and priorities for the further progressive development of railway transport.

This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as in the offshore outsourcing case.