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Background In Australia, the National Safety and Quality Health Service Standards (2012) stipulates that partnering with health consumers to improve health‐care experiences is one of the criteria health‐care organizations are assessed and accredited against. This standard has given rise to a role: health engagement professionals (HEPs). While there are no standard requirements for recruitment into this role, this study contributes to much needed research into understanding their responsibilities and capabilities, and their contributions to engagement outcomes. Methods Using a qualitative, interpretive approach, 16 HEPs and 15 health consumer representatives (who have experiences of interacting with HEPs) participated in an in‐depth phone interview in December 2019. We explored (a) the purposes of the role, (b) the responsibilities and work activities and (c) the capabilities required to carry out the responsibilities. Results Health engagement professionals are specialists in designing engagement mechanisms for health‐care organizations to co‐design health services with health consumers. They facilitate partnerships between health‐care organizations and health consumers. They play significant roles in listening to, facilitating understanding amongst different stakeholder groups (eg hospital management, health‐care workers and health consumers) and navigating the bureaucratic structures to influence outcomes. Four major responsibilities (advocacy, education, facilitation and administration) and four categories of capabilities (relational, communication, professional and personal) were identified. Conclusion A list of job responsibilities and desired capabilities of HEPs is provided to help health‐care organizations better understand the requirements for the role. This would help them decide how applicants to these roles would meet the requirements (eg experience of navigating bureaucratic systems).

Chapter 1 examines the effects of state-level workers’ compensation reforms on workers’ access to compensation benefits. In nearly all liability settings the probability that an accident victim will receive payments and the amount of those payments are strongly influenced by laws or rules related to burdens of proof, legal procedure, access to medical treatment, and other nonquantitative factors. Yet, their impact is often difficult to measure empirically because it is difficult to measure the true liability and size of damages because those are also at issue in the proceedings. We study the impact of such nonquantitative laws on average accident payments per covered worker under workers’ compensation, where fault is not at issue and damage payments are set by statute. The results show that states experienced sizeable drops in cash and medical payments per covered worker of 20 and 16 percent, respectively, after they adopted burden of proof laws. A decomposition of national means between 1997 and 2016 shows that about 11 percent of the decline in the national average of benefits per covered worker might be attributed to the patterns of adoption of these laws. The analysis also shows that average statutory expected benefits rose during this period and thus served to counteract the decline in benefits per covered worker. Chapter 2 investigates the causal effects of restricting prosecutorial discretion on racial and gender disparities. In North Carolina, sentence enhancements may be imposed if prosecutors meet the legally required burden of showing the existence of aggravating factors. Blakely v.Washington 542 U.S. 296 (2004) imposed a significant constraint on state prosecutors’ discretion by raising their burdens of proof in successfully seeking sentence enhancements from “preponderance of evidence” to “beyond a reasonable doubt.” First, we use a regression discontinuity design to exploit the timing of the Blakely decision and find that Blakely decreases the defendan

Cecil Edward (Tom) Barnes took part in the famous sabotage operation of the Gorgopotamos Bridge in November 1942 as leader of the demolition party. Remaining in Greece after the attack, he rose to become one of two Area Commanders for the Allied Military Mission in Greece. The archive he left behind at his death in 1952 includes over 1000 photos, war diaries, letters and reports, mainly relating to his experiences in Greece. This study demonstrates how these eye-witness records illuminate important aspects of these critical years in modern Greek history including the Gorgopotamos operation itself and the trek across Greece which followed, the "Animals" operation which was conducted to convince Hitler that the Allied landings would take place in Greece and distract his attention from Sicily, surrender overtures from the German commander in Epirus (General Hubert von Lanz), and the so-called first two rounds of Civil War in 1943 and 1944