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We explore how augmenting musical instruments with digital identities can enhance their provenance, utility during creative practice, and personal meaning. A literature review reveals the importance of object identities in general and instrument identities in particular, how the identities of things can be digitally augmented, but also that this idea has not been widely applied to musical instruments. A first case study draws on interviews to illuminate the current practice of physically relicing guitars to enhance their identities. A second case study of augmenting a guitar to capture and retell its life story illuminates potential digital identity practices. Reflecting on both case studies, we reconsider musical instruments as product-service systems in which physical instruments come bundled with digital services that forge, perform, and share their identities. [ABSTRACT FROM AUTHOR]

Growing competition, changing customer needs, and growing environmental protection requirements mean companies are forced to change their approach to business. Traditional product sales are being replaced by systemic solutions focused on meeting specific customer requirements while reducing negative impacts on the environment. One such solution is the Product-Service System (PSS). This allows manufacturers to offer their products' functionalities and features through related services. By extending the life of products, promoting the reuse of materials, and reducing the amount of waste, the implementation of PSS strongly supports sustainable development. The paper focuses on a new product group—garage boxes (GB). It discusses a new PSS business model that responds to the needs of people living in blocks of flats with no tenant storage lockers or rooms in the basement. The new business model sells the function (storing various possessions) and eliminates problems faced by tenants due to the lack of sufficient storage space. It provides customers with high-quality GB for as long as they need them. Customers can pick and choose equipment with additional services depending on their needs. The idea of the model is the outcome of a nationwide study carried out in Poland on a group of 500 residents of blocks of flats and consultations with manufacturers, homeowner associations, wholesale and retail traders, and the financial sector. The study provided us with information and data that provided a comprehensive picture of the problem of the absence of storage lockers or rooms for residents and the needs connected with GB. The results of the conducted research indicate that the developed business model responds to the diverse requirements of residents and supports sustainable solutions. It is an alternative to the lack of a storage unit assigned to each apartment. The business model developed in the paper is highly innovative and comprehensive. This makes it an attractive solution for residents of apartment blocks, and its implementation can significantly reduce the environmental impact. [ABSTRACT FROM AUTHOR]

This study assesses the value capture of a result-oriented Product-Service System offer that constitutes a post-harvest solution. Applying the reinforcement learning reward system and general linear models, we identified the Brazilian farmer's propensities to choose different products and services from the proposed system. Reinforcement learning enables one to understand the choice process by rewarding the attributes selected and applying penalties to those not chosen. Regarding product options, farmers' most valued attributes were extended capacity, fixed installation, automatic dryer, and CO2 emission control, considering the investigated system. Regarding service options, the farmers opted for maintenance plans, performance reports, no photovoltaic energy, and purchase over the rental modality. These results assist managers through a reward learning system that constantly updates the value assigned by farmers to product and service attributes. They allow real-time visualization of changes in farmers' preferences regarding the product-service system configurations.

Circular economy requires rethinking the foundations of business strategy and innovating the business model to incorporate sustainability‐driven capabilities. Value propositions rooted in product‐service system (PSS) holds promise for leading manufacturing companies to circularity. However, an integrated and practical approach crafting circular and service‐based value propositions (herein called as circular PSS) is currently lacking. This study presents a novel method that integrates the domains of circular economy and PSS to enhance the effectiveness of designing circular PSS value propositions in a BMI context. The research methodology is based on three main phases unfolded in empirical research studies, systematic analysis of process models, and expert evaluations. This study consolidates the guiding principles and requirements for effective design of circular PSS value propositions. The pivotal result is a method providing a common and integrated approach to guide how to design value propositions that simultaneously integrate circular strategies and PSS features. [ABSTRACT FROM AUTHOR]

Product-Service System (PSS) is a concept that combines products and services to meet specific customer needs. It is an approach that allows enterprises to build a competitive advantage and supports sustainable development. In the area of PSS design and industrial practice, there are still few examples of using this concept in the plastics processing industry (PPI). The aim of this paper is to develop a conceptual model of the PSS for this industry. The example presented in the paper was developed during workshops at a plastics processing plant (PPP). Based on the real problems, needs, and service expectations of the plant, the conceptual PSS model aims to highlight significant issues. The created PSS model provides the PPP with a complete production unit consisting of machinery and tools, along with support in the form of services that eliminate production problems, improve production efficiency, minimize negative environmental impact, and extend the life cycle of machines and tools. The limitation of the conducted research is the scope of participants - one PPP and its employees, which may lead to omitted aspects important for the analyzed sector. [ABSTRACT FROM AUTHOR]

Today, to properly address circular economy practices, strategic decisions encompassing all the various life cycle stages of products or services have become critically important in the market. However, companies still have difficulties in balancing the technical and environmental requirements of their offerings, and numerous studies outline the need for more research on ecodesign tools to support them in decision-making. To reduce such a research gap, a decision-making framework based on the integrated use of the quality function deployment for the environment (QFDE), analytic hierarchy process (AHP), strengths, weaknesses, opportunities, and threats (SWOT), and TOWS matrix methods was developed through a case study related to the provision of photovoltaic solar systems for domestic use. The results achieved show that to better enhance the company's offering of ensuring customer satisfaction and green compliance, a shift towards a product–service system (PSS) approach is required, and practical implementation strategies are suggested. Overall, this study contributes to the environmental research literature by streamlining marketing strategy planning decision-making through a novel QFD-based approach that aligns customer requirements with environmental concerns and improvement options. Thus, it provides both academics and practitioners with a useful framework to better address the implementation of circular economy practices. [ABSTRACT FROM AUTHOR]

An increasing number of industries are embracing sustainable business models in response to heightened competition, environmental pressures, and evolving customer expectations. One prominent business model involves integrating Product-Service Systems (PSS). Despite the potential for PSS to be regarded as a sustainable business model, there is a notable limitation of robust assessments to measure its performance. Conventional Life Cycle Assessment (LCA), the predominant method used for evaluation, inadequately captures the dynamic complexities inherent in PSS systems. This study proposes a dynamic PSS-LCA advancement by integrating system dynamics to assess environmental and economic performance over time. Complexity Through establishing robust functional units and simulating system behaviors, this framework addresses the limitations of traditional LCA methodologies. The framework was applied to a DSLR camera service case study, which shows that although PSS can reduce emissions compared to the traditional sales model, its success depends on managing user behavior and service quality. This study underscores the importance of dynamic assessment tools to accurately evaluate the sustainability of PSS implementation.

This study, through a systematic literature review spanning 1990 to 2023, interrogates how servitization, and nowadays digital servitization, enhances manufacturing competitiveness. It introduces the DASOBI (Drivers, Actors, Strategies, Obstacles, Benefits, and Impact) framework for navigating the digital servitization transition, emphasizing strategic adaptability and technological alignment. Analysis of 157 articles reveals a significant increase in research, highlighting digital servitization's role in competitive enhancement and customer engagement. The DASOBI framework offers manufacturers a novel approach for managing this transition, marking a unique contribution by distilling extensive literature into actionable insights for both theory and practice in the evolving field of digital servitization. [ABSTRACT FROM AUTHOR]

In the wake of Industry 4.0, the ubiquitous internet of things provides big data to potentially quantify the environmental footprint of green products. Further, as the concept of Industry 5.0 emphasizes, the increasing mass customization production makes the product configurations full of individuation and diversification. Driven by these fundamental changes, the design for sustainability of a high-mix low-volume product–service system faces the increasingly deep coupling of technology-driven product solutions and value-driven human-centric goals. The multi-criteria decision making of sustainability issues is prone to fall into the complex, contradictory, fragmented, and opaque flood of information. To this end, this work presents a data-driven quantitative method for the sustainability assessment of product–service systems by integrating analytic hierarchy process (AHP) and data envelopment analysis (DEA) methods to measure the sustainability of customized products and promote the Industry 5.0-enabled sustainable product–service system practice. This method translates the sustainability assessment into a multi-criteria decision-making problem, to find the solution that meets the most important criteria while minimizing trade-offs between conflicting criteria, such as individual preferences or needs and the life cycle sustainability of bespoke products. In the future, the presented method can extend to cover more concerns of Industry 5.0, such as digital-twin-driven recyclability and disassembly of customized products, and the overall sustainability and resilience of the supply chain. [ABSTRACT FROM AUTHOR]

Rehabilitative training and assistance to daily living activities play critical roles in improving the life quality of lower limb dyskinesia patients and older people with motor function degeneration. Lower limb rehabilitative exoskeleton has a promising application prospect in support of the above population. In this paper, critical technologies for developing lower limb rehabilitative exoskeleton for individualized user needs are identified and reviewed, including exoskeleton hardware modularisation, bionic compliant driving, individualized gait planning and individual-oriented motion intention recognition. Inspired by the idea of servitization, potentials in exoskeleton product-service system design and its enabling technologies are then discussed. It is suggested that future research will focus on exoskeleton technology and exoskeleton-based service development oriented to an individual's physical features and personalized requirements to realize better human-exoskeleton coordination in terms of technology, as well as accessible and high-quality rehabilitation and living assistance in terms of utility. [ABSTRACT FROM AUTHOR]

In the era of twin transition companies face complex challenges. Economical resource usage and efficiency are particularly important in the manufacturing sector. Product-service systems are seen a promising solution that can meet the expectations regarding efficiency in a sustainable way. However, there is a huge potential regarding the evaluation of sustainable value creation. The paper focuses on the value creation process in product-service systems including offers with remanufactured products. Against this background, the goal of this paper is to describe how data driven industrial services can create sustainable value in the meaning of the triple bottom line. Based on previous work, a quantitative model for the assessment and optimization of this value creation is extended to include additional remanufacturing strategies. The value optimization model integrates the different perspectives of provider, custumer and society. The numerical evaluation of this model for a specific application case shows that economic and ecological value creation can be jointly achieved and optimized, and which service arrangements lead to this optimization. [ABSTRACT FROM AUTHOR]

Servitization refers to the phenomenon in which manufacturers increasingly focus on services in tandem with the sale of their products. Despite the growing scholarly awareness of servitization, systematic reviews are lacking to clarify how its value can be created through different relevant factors. Based on a conceptual framework, this study fills the gap by examining 213 empirical research papers published between 2005 and 2019. Descriptive and thematic analyses on servitization are presented for its definitions, prerequisites, performances, and intermediate factors of the value creation in servitization. Findings and research streams are synthesised in a causal graph and a mechanism matrix to offer suggestions and research directions for future practitioners and researchers. The results have specified key factors from different levels, such as firm attributes, operations, networking, and the environment, each of which functions in the link of the formation and value creation of servitization. The results further revealed that the existing literature has emphasised the absolute benefits of servitization and predominantly investigated intermediate factors of its value creation. This study offers literature-based insights to enrich the theory-building of servitization and to develop insightful instruments for practitioners. [ABSTRACT FROM AUTHOR]

The aim of this article is to study and justify the possibilities of using a product-service system in the field of alternative energy, as well as to develop business-models for introducing relevant innovative developments in the field of renewable energy sources to the world market. Thus, CO₂ emissions are reduced, and the demand for green energy is met. There are few studies in the literature linking the product-service system and renewable energy sources. The originality of this work lies in the correlation of these two concepts. The authors conducted a preliminary analysis of the energy market and developed three business models based on the product-service system applicable in the field of renewable energy: On-Grid, Off-Grid and Hybrid systems. The results of the study show that the proposed business-models are ideal in an environment where traditional electricity tariffs are high or there is no power grid, as well as when it is possible to be a prosumer (consumer and producer of electricity at the same time) at the legislative level. The favorable impact of the product-service system application to renewable energy sources on the environment is substantiated. Also, the purchase of renewable energy by consumers will not require an initial investment. These models consider the demographic, legal, and cultural characteristics of countries and communities. Companies operating with renewable energy can apply these business-models regardless of which country they operate in or what type of renewable energy they provide, which shows the importance of applying alternative business-models for the development of renewable energy.

For recent decades, product-service system (PSS), an integration of products and services, has become a promising business mode for traditional manufacturing firms to upgrade their business instead of only selling products. However, after the 2000s, more and more attention has been paid to the upgradability of this system. It is worried that the enlarged life cycle of services could not enlarge the life of the business. Although most services and products are designed to satisfy customers for a longer time, some customers are reluctant to keep using PSS until the end of their physical life due to the changing social and technical factors. With this consideration, the concept of upgradable PSS (UPSS), a type of PSS that could predict future change and plan upgrades in advance is proposed to maintain the satisfaction of stakeholders. To date, it is found that the current UPSS is still in a conceptual stage, which lacks detailed and normative methods to ensure the identification and refinement process of requirements towards upgradable PSS are effective because of the knowledge and subjective limitations. This paper introduces an upgradable Product-Service System (PSS) design method based on time-axis design and Knowledge Acquisition in automated Specification (KAOS). This method could enable designers to anticipate future changes in stakeholders’ value propositions and refine future requirements into rational upgradable solutions for PSS. The proposed method begins by introducing the concept of time-axis-based design, providing designers with support in identifying future changes across different temporal dimensions. Based on the grasped change in future, the modified KAOS is proposed to support designers in identifying the PSS characteristics to realize stakeholders’ expectations and understandably show the structure of PSS. To verify the effectiveness, the authors have adopted a case study of primary school furniture system design. For future research, a developed solution-generation technique is expected.

Circular economy offers face significant difficulties when competing with traditional offers in the market. A particular challenge is the lack of consumer interest and adoption, which hinders the success of business-to-consumer (B2C) sharing business models. The study introduces an online communications framework, based on rhetoric theory, to explore how B2C car-sharing firms persuade potential customers. The framework is tested and refined through a qualitative content analysis of six major car-sharing providers in the USA and the UK. The results reveal that firms use evidence- and reason-based appeals focused on utility but have difficulty addressing consumer concerns about sharing business models, particularly regarding ownership. Interestingly, the potentially large environmental sustainability benefits of car sharing and commensurate branding are not emphasised as much as the literature on the subject would indicate; it rather appears that car-sharing firms struggle to leverage this factor in their communications. This study contributes to the literature on consumer behaviour and marketing in the circular and sharing economy by providing a theoretical perspective for understanding how firms view their offers and consumers and seek to communicate benefits and assuage worries. [ABSTRACT FROM AUTHOR]

The Internet of things (IoT) transforms how businesses operate, create, and deliver products and services. Despite increasing interest in IoT business models, knowledge of the capabilities needed to implement them remains vague. The objective of this paper is to investigate patterns found in 21 empirical tested cases covering several industries. This paper identifies the most common capabilities (connectivity, data management and storage, monitoring, data analytics, control, operations management, maintenance, communication, applications, and security) in an IoT-Product Service System (PSS). Industry practitioners can use this information to visualise linkages between their intended business model and capabilities when developing IoT-PSSs. [ABSTRACT FROM AUTHOR]

The product-service system (PSS), in which customers pay for a product's functionality, is the common business model in a circular economy (CE). Digital technology (DT) is considered to be a crucial enabler of a PSS that facilitates CE integration in businesses. While discussions concerning the capacity of DT to overcome the main challenges posed by CE are growing, the specific evolution path of a PSS that can evolve to the level required by a CE and for the development of DT for each PSS type have not been widely explored. This paper reviewed a multiple-case study involving three manufacturing firms that each used PSS in business evolution projects and proposes guiding principles that can be used to support an effective approach to using the PSS to facilitate a CE at the business evolution stage. Moreover, in this systematic approach, DT impacts PSS deployment by acting as an enabler. The results contribute to theory by advancing the discussion exploring the potential relation between business evolution and circular principles through the mapping of PSS types. Explicit knowledge of the design principles behind PSS approaches can be obtained by analyzing this relationship. In addition, precise DT adaptation has been found in this study to be able to integrate toolsets that satisfy a variety of product demands and productivity plans by using specific technology to develop iterations for increasing service quality. From a practical perspective, this paper can help practitioners navigate the evolution of their businesses through the PSS model to enable a CE that is based on their existing digital and business capabilities. [ABSTRACT FROM AUTHOR]

Manufacturers increasingly recycle end-of-life products to realize residual economic value and mitigate environmental impacts on the economic system. Concurrently, with the burgeoning growth of the product-service system, leasing models offer an alternative method to complete the material loop without direct collection. While prior research has delved into recycling channels, incentive mechanisms, and remanufacturing within closed-loop supply chain management, a comparative analysis between recycling and leasing strategies remains under-explored. This study seeks to bridge this gap by elucidating the manufacturer's strategic decision-making process, factoring in consumers' product ownership perceptions. We propose a manufacturer decision model anchored on consumer choices and segment it into three scenarios based on varying ownership perceptions. Our analysis contrasts market demand and profit outcomes across these scenarios. Notably, we discern that a hybrid strategy is optimal when ownership perception is low; however, when such perception is heightened, a dedicated recycling strategy proves more advantageous. Importantly, introducing a leasing option does not entirely overshadow the conventional sales market but is susceptible to being overshadowed itself. From a managerial standpoint, while integrating a leasing program might augment revenue streams, sole reliance on it is inadvisable. Furthermore, reshaping consumption paradigms to emphasize product functionality over ownership can pave the way for more expansive leasing strategies, optimizing revenue generation within a closed-loop framework. Plain Language Summary: This paper uses the consumer choice model and the decision model to analyze the two approaches for closing the loop, leasing and recycling. In contrast to previous studies of closed-loop supply chains, this paper considers leasing as another way of closing the loop and takes into account its cannibalization effect on the market for new products and its priming effect on consumers with lower willingness to pay. The paper concludes that the leasing strategy cannot completely cannibalize the selling market and is conditional on implementation, while the recycling strategy can completely cannibalize the leasing market and is always effective. This paper has some applications for closed-loop decision making for manufacturers to improve economic and environmental gains. Manufacturers and policy makers should advocate new forms of consumption that encourage consumers to care more about product function than property rights, thus leaving more room for the rental market to acquire greater benefits. This paper does not consider the supply of P2P platforms when portraying the leasing program and does not use empirical studies to verify the conclusions. [ABSTRACT FROM AUTHOR]

Goal: The main objective of this work is identifying product-service system logistics strategies present in e-commerce. In addition, this research aims to address two main research questions: (i) What are the product-service logistics strategies in e-commerce and how are the strategies applied? and (ii) What are the future research opportunities from the literature. Design / Methodology / Approach: This paper performs a systematic literature review using the Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) method. Using this method, we established criteria for inclusion and exclusion of papers as well as better filters that, after applied during the literature review, we reached the final papers that will be included in the analysis. Results: The main opportunity for applying PSS in e-commerce is related to the migration of logistics services to platforms, in which asset sharing between partners is a potential implementation being tested by start-ups and technological companies. Concerning the results related to the association of PSS and e-commerce, this is still a lack in the literature since many papers are more theoretical and fail to assess the benefits of practical adoption. Limitations of the investigation: Research limitations of this research are according to the structure of the systematic literature review methodology. Practical implications: The results may provide guidance for e-commerce retailers that choose to implement PSS strategies associated with logistics in their sales channels. Originality / Value: This paper originality deals with the study of PSS strategies in e-commerce, since the combination of these approaches is still a research gap. Findings point out that e-commerce is still focused on physical products and the adoption of PSS strategies is not a common topic addressed in this context. [ABSTRACT FROM AUTHOR]

Goal: To identify and analyze critical success factors (CSF) related to product-service system (PSS) use and implementation. Design / Methodology / Approach: Firstly, CSF were identified in literature and grouped in three PSS dimensions: (i) offering, (ii), consumer, and (iii) provider. Secondly, a questionnaire was applied to scholars to assess and prioritize those factors through field research. Finally, hypotheses were formulated and statistically verified through Kolmogorov-Smirnov tests. Results: There is an agreement between the expert assessment and the literature on PSS. For instance, life-cycle perspective and PSS cost-benefit needed to be considered since PSS design. However, there are some contingencies about the product dematerialization, as well as to the reduction of environmental impacts. Limitations of the investigation: The CSF were prioritized by the assessment of a limited number of scholars and practitioners from an emerging economy. Practical implications: The CSF of PSS identified and prioritized in this work can offer directions the academics and practitioners, which intend to implement a PSS business model to establish and improve their practices. Originality / Value: PSS is currently considered an alternative to mitigate environmental impacts since one of its purposes is consumption towards dematerialization. Although the concept of PSS has evolved in the past years, the literature is scarce of publications discussing the CSF that could favor its implementation, especially in developing countries. [ABSTRACT FROM AUTHOR]

A product-service system (PSS) aims to improve the profitability and competitiveness of companies, generate superior value for customers, and contribute to sustainability. However, despite those benefits, manufacturing companies still find it difficult to structure their business models as PSS, especially regarding the design of sustainable business offers. Previous research on designing PSS business models has not integrated sustainability aspects and empirical evidence on how to design sustainable PSS business models remains limited, especially in contexts such as developing countries, where those offers have a great potential for sustainability improvements. Thus, this paper explores the practical design of a PSS business model for electric vehicle sharing in the Brazilian context, considering sustainable principles. An analysis of the challenges and opportunities of offering shared sustainable mobility in the Brazilian context is presented. The PSS business model is described considering an integrated approach focusing on the co-creation of value-in-use by the value network. The results aim to support practitioners in designing more sustainable PSS business models, generating superior value for the ‘value network’ of PSS and contributing toward expanding sustainable production and consumption knowledge.

Goal: To identify and analyze critical success factors (CSF) related to product-service system (PSS) use and implementation. Design / Methodology / Approach: Firstly, CSF were identified in literature and grouped in three PSS dimensions: (i) offering, (ii), consumer, and (iii) provider. Secondly, a questionnaire was applied to scholars to assess and prioritize those factors through field research. Finally, hypotheses were formulated and statistically verified through Kolmogorov-Smirnov tests. Results: There is an agreement between the expert assessment and the literature on PSS. For instance, life-cycle perspective and PSS cost-benefit needed to be considered since PSS design. However, there are some contingencies about the product dematerialization, as well as to the reduction of environmental impacts. Limitations of the investigation: The CSF were prioritized by the assessment of a limited number of scholars and practitioners from an emerging economy. Practical implications: The CSF of PSS identified and prioritized in this work can offer directions the academics and practitioners, which intend to implement a PSS business model to establish and improve their practices. Originality / Value: PSS is currently considered an alternative to mitigate environmental impacts since one of its purposes is consumption towards dematerialization. Although the concept of PSS has evolved in the past years, the literature is scarce of publications discussing the CSF that could favor its implementation, especially in developing countries.

Goal: The main objective of this work is identifying product-service system logistics strategies present in e-commerce. In addition, this research aims to address two main research questions: (i) What are the product-service logistics strategies in e-commerce and how are the strategies applied? and (ii) What are the future research opportunities from the literature? Design / Methodology / Approach: This paper performs a systematic literature review using the Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) method. Using this method, we established criteria for inclusion and exclusion of papers as well as better filters that, after applied during the literature review, we reached the final papers that will be included in the analysis. Results: The main opportunity for applying PSS in e-commerce is related to the migration of logistics services to platforms, in which asset sharing between partners is a potential implementation being tested by start-ups and technological companies. Concerning the results related to the association of PSS and e-commerce, this is still a lack in the literature since many papers are more theoretical and fail to assess the benefits of practical adoption. Limitations of the investigation: Research limitations of this research are according to the structure of the systematic literature review methodology. Practical implications: The results may provide guidance for e-commerce retailers that choose to implement PSS strategies associated with logistics in their sales channels. Originality / Value: This paper originality deals with the study of PSS strategies in e-commerce, since the combination of these approaches is still a research gap. Findings point out that e-commerce is still focused on physical products and the adoption of PSS strategies is not a common topic addressed in this context.

The integration of innovative technologies creates a circular economy (CE) system that enhances the value and legitimacy of their trade. Recently, many global industries have shifted their focus towards product‐service system (PSS) to perpetuate in today's competitive market without negatively influencing the environmental detrition and retaining the extended producer responsibility (EPR). Thus, this study will advance an understanding of how I4.0 technologies derivate renewables from waste to create sustainable energy sources rather than consuming virgin resources (normally considered a linear model) from a data management and product lifecycle perspective. This research used the Systematic Literature Review (SLR) methodology to analyse and categorise a literature survey of 126 research articles published over the years (2013–2022). The analysis indicates that the early research is mostly focused on defining the key variables (CE, I4.0 and PSS) and developing various frameworks to promote eco‐efficient services and sustainable development using I4.0 technologies and is engineering focused. It is established that two propositions leverage CE; the first one is value co‐creation, which enhances perceived value. In contrast, the other one is related to the application of data‐driven platforms using I4.0 technologies for sculpting the strategy and other decision support. More studies need to be analysing CE, I4.0 and PSS. To support researchers, managers and policymakers, this study has analysed the applicability of theoretical propositions regarding the application of I4.0 technologies with CE and PSS and presented a theoretical framework for the I4.0‐enabled share platform that may be tested using empirical data. [ABSTRACT FROM AUTHOR]

A product–service system (PSS) is a concept concerning sustainability, as it offers the opportunity to decouple economic success from material consumption, thereby reducing the environmental impact of economic activities. However, researchers have identified significant barriers frequently impeding sustainability potential, which are called rebound effects. Unfortunately, the existing studies are insufficient, and there are few published studies on the actual avoidance of the rebound effect, which is a significant limitation for practical applications for decision-makers and policymakers. Therefore, this study aims to conduct a comprehensive bibliometric review of the relationship between the rebound effect and PSSs, including its drivers and mitigation strategies. This study incorporates multiple perspectives to map and analyze the landscape of rebound effect research in the context of PSSs and used 152 articles from a systematic literature review covering all publication years. Using the Scopus and Web of Science database, journals, citations, authors, and keywords were identified. This study identified the annual trend of research, listed the most influential articles, and uncovered six research topic clusters related to the rebound effect and PSSs. As an innovative feature of this study, it categorised the identified drivers based on their contextual dependencies to elucidate their interrelationships. This study also presents a categorisation of mitigation strategies based on the type of approach. This study is expected to support decision-makers and practitioners in developing sustainable PSS implementation strategies. [ABSTRACT FROM AUTHOR]

In recent decades, engineering manufacturers have increasingly adopted servitization strategies, making efficient maintenance service delivery a key corporate activity for revenue growth and profitability. Recently, augmented reality remote maintenance (ARRM) has become available and promises service delivery efficiency gains, which is why engineering manufacturers are starting to adopt it. Therefore, the purpose of this paper is to analyze the promoting and inhibiting factors of ARRM adoption in support of industrial service delivery. To this end, a qualitative explorative approach based on the technology–organization–environment (TOE) framework has been deployed. Data were collected from a systematic literature review and an empirical interview study with 16 companies. In total, 38 interviewees from different hierarchical levels participated in the interview study. Based on a thematic analysis, this paper provides a novel ARRM adoption model and contributes six technological, seven organizational, and four environmental adoption success factors. The promoting factors are ARRM key features, qualitative operational advantages, quantitative operational advantages, value proposition, value creation network, finance, image, adoption management, resource allocation, strategic realignment, skills gap, and governmental regulation; further, augmented reality user experience, data connection, information provision, intellectual property protection, and remote service acceptance were identified as inhibiting factors. This paper qualifies as the first attempt to consolidate engineering-focused ARRM literature with respect to remote service delivery, adding the industrial adoption perspective and elaborating on the impact of the inter-organizational nature of ARRM technology on industrial adoption. Thus, this research contributes to the transition from pure engineering research to industrial ARRM adoption research. [ABSTRACT FROM AUTHOR]

The development of product-service systems (PSSs) has become one of the most prominent ways in which to promote a circular and resource-efficient economy. These systems shift the focus from selling products as commodities to offering solutions that fulfil customers' needs and provide added value. PSSs have gained attention due to their potential to foster sustainability, particularly in the context of the circular economy and resource efficiency. This review article analyzes the literature on PSSs for the period of 2016–2022, aiming to explore the links between PSSs, sustainability, circular economy, and resource efficiency. Close to 160 relevant articles were identified and examined. The overall findings reinforce contributions from previous studies, which denote a tendency towards sector-specific studies, barriers, and stimuli to implementation and adoption, and PSS design methodologies in specific industries and sectors. The overall results show a steady growth of PSS literature, as well as consistency in its definition, despite variations according to the perspective from which the topic is analyzed. This study focuses on eight main trends in PSS research, along with eight challenges that arise in its design, implementation, and adoption, identifying avenues for future research. [ABSTRACT FROM AUTHOR]