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The article offers information on the guidelines released by Consumer Affairs Victoria (CAV) in November 2007 and the Real Estate Institute of Victoria (REIV) in June 2007, with regard to agent conduct in relation to advertising practice in Australia. It is said that there will be instances where variances between advertised prices and sale prices are a result of factors outside real estate agents' contemplation, but these variations do not necessarily establish underquoting per se.

The article focuses on consumer complaints concerning the late delivery of products ordered online. It states that since the time of delivery varies depending on the goods ordered and where they are coming from, there is nothing in the Fair Trading Act that addresses what is a reasonable time for delivery of goods. Consumer Affairs Victoria suggests contacting the seller via email and asking what the delivery period is for an item which can help in building a case against the vendor.

The article reports on the initiative of the government agency Consumer Affairs Victoria to develop a mobile application for iPhones that would help retailers and customers resolved their consumer rights disputes.

The article reports on the warning against fraudulent and unscrupulous fake digital television switchover by Minister for Broadband Communication and the Digital Economy Senator Stephen Conroy of Victoria. Conroy states that unscrupulous and fraudulent door-to-door selling activity will be reported to Consumer Affairs Department if brought to government's attention. He urges people to avail set-top-boxes in supermarkets and electronic retailers.

Focuses on the Consumer Affairs Victoria's 2005 Fair Trading Compliance conference in May 2005. Goal of helping businesses prepare for changes to the Fair Trading Act; Monitoring of the hospitality industry by Consumer Affairs Victoria (CAV); Enforcement of consumer law through the civil court.