1. Financial behaviours of consumers in credit counselling.
- Author
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Xiao, Jing Jian, Sorhaindo, Benoit, and Garman, E. Thomas
- Subjects
CONSUMER credit ,FINANCIAL counseling ,CONSUMERS ,FINANCIAL institutions ,FINANCIAL management ,ECONOMICS - Abstract
Positive financial behaviours of consumers are examined using a national sample of consumers who use credit counselling services in the US from a behavioural economic perspective. The findings indicate that consumers in credit counselling may follow a hierarchical pattern in their financial behaviours, paying off debts and adjusting spending before considering saving. Consumers who are older, have a part-time job (vs. the unemployed), and report a more secure retirement, a better family relationship, and a higher score of self-evaluation of financial behaviours are likely to report more positive financial behaviours. Reporting more financial behaviours and a higher score of self-evaluation of financial behaviours, along with several demographic and perception variables, tend to reduce financial stress and increase financial satisfaction among consumers who use credit counselling services. [ABSTRACT FROM AUTHOR]
- Published
- 2006
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