1. General Practitioner support for tinnitus - a survey of patient experience.
- Author
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Wray, N., Broomhead, E., and Stoclcdale, D.
- Subjects
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TINNITUS treatment , *MEDICAL appointments , *PATIENT satisfaction , *GENERAL practitioners , *QUALITY of life , *QUESTIONNAIRES , *PSYCHOLOGY - Abstract
Approximately 10% of adults in the UK experience tinnitus. In around 1 % of adults, tinnitus may affect quality of life. There are approximately 750,000 General Practitioner (GP) consultations for tinnitus each year. Access to reliable information, on-going support and reassurance are key elements in the management and treatment of tinnitus. The British Tinnitus Association (BTA) aims to play a key role in the delivery of these functions and we wish to support GPs in their vital role. A nine question survey was devised which asked basic questions about the respondent's experience of asking for help for tinnitus from their GP, and the services that the GP offered them. Tire BTA distributed a link to the survey, which was hosted on SurveyMonkey, to all BTA members for whom we had an email address via Mailchimp. This was sent to 1539 people. We received 928 completed questionnaires. * 53 per cent of respondents were unsatisfied with their GP's response, * 92 per cent of unsatisfied patients stated they felt their GP was 'dismissive or unsympathetic', or 'didn't have enough knowledge', * 706 of 928 respondents were referred to ENT or audiology. Of those, 88 per cent had to wait up to four months for an appointment. * In addition, 85 per cent were not offered any further support from their GP while they waited and just under half (48 per cent) said their tinnitus had a 'moderate' or 'severe impact' on their quality of life during this time. It is clear from our recent patient survey that people with tinnitus feel they are not getting the best possible help when first diagnosed with the condition. There is a knowledge gap within the medical community about the impact tinnitus can have and many patients don't feel listened to or supported enough. This is having an unnecessary impact on their quality of life and on the NHS as they make repeat visits to their GP. GP's would greatly benefit from increased training and knowledge about tinnitus and local services. [ABSTRACT FROM AUTHOR]
- Published
- 2017