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Purpose: Is to clarify the content of the category “quality of life”, identify its indicators, as well as to explain the level of quality of life of population, including Ukrainian pensioners and the state of the pension system as its basic financial basis, and also to determine social and economic, value and normative factors that form the quality of life of the elderly people. Design/methodology/approach: The paper uses theoretical methods: analysis and synthesis, formalization, hypothetical-deductive, systematization and generalization, as well as empirical: observation, description, comparison. Findings: The content of the category "quality of life" is specified; the Ukrainian method of determining indicators of quality of life is presented. The socio-economic condition and quality of life of Ukrainians, in particular pensioners, as well as the state of the pension system as a basic factor that forms the basis of their life opportunities are analyzed. Insufficient efficiency of the pension system in Ukraine, absence of effectiveness of private pension funds are substantiated, which limits the ability of retirees to implement such vital values as proper recreation, medical services, cultural and educational development, travel, assistance and support of children and grandchildren. Ways to improve the pension system in Ukraine, including the second (mandatory funded system) and third levels (voluntary private pension provision) are proposed. Research limitations/implications: Perspective areas of further research are the search for ways to implement the elements of the best standards of pension systems of foreign countries, in particular Poland, in the pension system of Ukraine. Practical implications: The results of the research can be used by state institutions to improve the pension system in Ukraine, and thus bring the lives of Ukrainian pensioners closer to European standards. Social implications: The results of the research are of great social importance, as they identify trends in improving the lives of the most vulnerable people in Ukraine - pensioners, most of whom live below the poverty line. Originality/value: The originality of research paper is to determine the socio-economic and value-normative factors that form the quality of life of modern Ukrainian pensioners; in particular, it has been proved that the pension system in Ukraine is imperfect, does not meet European standards, as a result of which almost 60% of pensioners live below the poverty line, as they cannot provide the minimum material and socio-cultural needs; ways to improve pension provision in Ukraine are outlined. [ABSTRACT FROM AUTHOR]