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Start Over Author "Suharto" Region surabaya (indonesia)
2 results on '"Suharto"'

1. Public service complaint "E-Wadul" in perspective of government to citizens relations in Surabaya.

Author

Istiqomah, Fitri Badriyatul, Suharto, Didik Gunawan, Wahyunengseh, Rutiana Dwi, and Dary, Nida Hanin

Subjects
*MUNICIPAL services, *PUBLIC relations, *PUBLIC administration
Abstract

E-government-based public services in Indonesia are still not appropriately implemented. One form of government citizens relations is the development of community complaint applications, which are helpful for the government to see how successful it is in carrying out development activities. Community complaints are an essential element in regional agencies because complaints aim to correct the shortcomings of implementation activities. The complaint E-Wadul community in Surabaya has not been fully publicized, so the community is confused about where to complain. This research aims to find out and analyze the management of public complaints in Surabaya city and factors that affect the direction of complaints in Surabaya. The methods used in this research are qualitative approaches. The results of the study showed that the management of complaints through the E-Wadul application has not been optimal yet, although the procedures and standards of complaint management in the city of Surabaya have been supported by facilities and infrastructure as well as the mayor's decree. [ABSTRACT FROM AUTHOR]

Published
2023
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2. Analysis of Dengue Infection Severity among Ethnics in Surabaya, Indonesia.

Author

Sulistiawati, Suharto, Notopuro, Harianto, Irzaldi, Abyan, and Pratama, Adikara Pagan

Subjects
DENGUE hemorrhagic fever, DENGUE, CHINESE people, SYMPTOMS, INFECTION, CHI-squared test
Abstract

Background: Dengue infection prevalence remains high in tropical countries, including Indonesia, whereas the government had struggled to overcome the disease. Indonesia has very diverse ethnicities living across the archipelago, there might be a wide variety of susceptibility and severity. Objective: This research was aimed to analyse ethnicity as a risk factor for dengue infection severity in Surabaya, Indonesia. Design and Methods: This research observed Dengue Hemorrhage Fever (DHF) or Dengue Fever (DF) patients aged over 12 years, who were hospitalized in three private hospitals in Surabaya. Data collection was conducted from March 20, 2013 to May 20, 2013 with a sample size of 95 patients. Ethnicity, dengue infection severity, clinical findings, and relevant laboratory information data were obtained. This was a cross-sectional study design with consecutive sampling. All data were analysed using SPSS 17.00 software. The statistical analysis was performed at a significance level of p-value <0.005 using the chi-square test. Results: The majority of patients who suffered from severe dengue infection based on WHO classification and bleeding symptoms were Chinese patients (82.1%). The laboratory results pointed out Chinese patients had the highest hemoglobin concentration (15.62 ± 1.70 %), highest PCV (44.90 ± 4.23 g/dl), and the lowest platelets (31.42 ± 22.05 x 103µl). There were significant dengue infection severity difference (p=0.015), hemoglobin increase (p=0.004), PCV (0.024), and platelets (p=0.006) between Chinese, Javanese, and other ethnicities. Conclusion: Chinese ethnic had the highest risk of suffering severe dengue infection in Surabaya. [ABSTRACT FROM AUTHOR]

Published
2020

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