1. Intensive care nurse managers' experiences during the first wave of the Covid-19 pandemic: Implications for future epidemiological crises.
- Author
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Dobrowolska, Beata, Gutysz-Wojnicka, Aleksandra, Dziurka, Magdalena, Ozdoba, Patrycja, Ozga, Dorota, Penar-Zadarko, Beata, Markiewicz, Renata, Markiewicz-Gospodarek, Agnieszka, and Palese, Alvisa
- Subjects
NURSE administrators ,HOSPITAL administration ,COVID-19 pandemic ,CRISIS communication ,INTENSIVE care nursing ,HEALTH facilities ,INTENSIVE care units - Abstract
Background: Nurse managers play an important role in coordinating the multidisciplinary teamwork, which is specifically important in emergency and crises situations like the COVID-19 pandemic. The aim of this qualitative study is twofold: (1) to explore the experiences of the Intensive care units (ICU) nurse managers regarding their work during the first wave of the COVID-19 pandemic, and (2) to analyse what implications might be provided based on experiences of nurse managers for future possible epidemiological crises. Methods: In-depth phone interviews were conducted to explore the experiences of ward managers–nurses (n = 15) working in different hospitals across Poland. Interviews were taped and transcribed verbatim, and then qualitatively analysed. Results: Three main categories were identified: (1) Challenge of working with the unknown, (2) Nurse managers' expectations, and (3) Methods of coping and received support. The COVID-19 pandemic strongly affected the work of ICU nurse managers and uncovered the malfunctioning of the healthcare system. Conclusion: It is important to improve the knowledge and competence of hospital management personnel through exercises and in-service training on how to handle emergencies in order to improve the management of healthcare facilities, increase the safety of patients and employees, and the quality of healthcare. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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