1. Exploring 2-1-1 service requests as potential markers for cancer control needs.
- Author
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Alcaraz KI, Arnold LD, Eddens KS, Lai C, Rath S, Greer R, and Kreuter MW
- Subjects
- Adolescent, Adult, Female, Humans, Information Services statistics & numerical data, Logistic Models, Male, Middle Aged, Missouri, Referral and Consultation statistics & numerical data, Risk Factors, Telephone, Young Adult, Health Services Needs and Demand, Information Services organization & administration, Neoplasms prevention & control, Referral and Consultation organization & administration
- Abstract
Background: Delivering health information and referrals through 2-1-1 is promising, but these systems need efficient ways of identifying callers at increased risk., Purpose: This study explores the utility of using 2-1-1 service request data to predict callers' cancer control needs., Methods: Using data from a large sample of callers (N=4101) to United Way 2-1-1 Missouri, logistic regression was used to examine the relationship between caller demographics and type of service request, and cancer control needs., Results: Of six types of service requests examined, three were associated with one or more cancer control needs. Two of the service request types were associated also with health insurance status., Conclusions: Findings suggest routinely collected 2-1-1 service request data may be useful in helping to efficiently identify callers with specific cancer prevention and control needs. However, to apply this approach in 2-1-1 systems across the country, further research and ongoing surveillance is necessary., (Copyright © 2012 American Journal of Preventive Medicine. Published by Elsevier Inc. All rights reserved.)
- Published
- 2012
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