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Currently, there are very few investigations on the unfrozen water content of contaminated soil due to heavy metals. This will have an impact on the efficacy and use of freezing technology in the remediation of heavy metal-contaminated soil. Thus, the purpose of this research is to determine the unfrozen water content and contributing factors of heavy metal-contaminated loess. As a result, Lanzhou loess was employed as an experimental material to produce contaminated soil with varied initial water content and heavy metal concentrations. Additionally, Zn, Ni, Cu, Cr, Cd, and Pb were used as pollution elements. The findings indicate that: 1) Unfrozen water content of loess with heavy metal ions underwent three processes: severe phase transition, transition stage, and freezing stage; 2) Effects of different heavy metal ions on the amount of unfrozen water in loess are as follows: Cu > Cr > Pb > Cd > Ni > Zn when levels are low. Effects of different heavy metal ions on the amount of unfrozen water in loess are as follows: Cu > Zn > Cr > Ni > Pb > Cd when levels are high; 3) The prediction model of unfrozen water content in the loess polluted by heavy metals was established as follows: w u = aT – b . This will help the remediation and management of heavy metals in urban contaminated soil in the future by freezing technology. • Unfrozen water content of loess with heavy metal ions underwent three processes: severe phase transition, transition stage, and freezing stage. • Effects of different heavy metal ions on the amount of unfrozen water in loess are as follows: Cu > Cr > Pb > Cd > Ni > Zn when levels are low. • Effects of different heavy metal ions on the amount of unfrozen water in loess are as follows: Cu > Zn > Cr > Ni > Pb > Cd when levels are high. • The prediction model of unfrozen water content in the loess polluted by heavy metals was established as follows: w u = aT – b . [ABSTRACT FROM AUTHOR]