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Violence, either physical or emotional, is the bitter reality as a frontline employee in the nursing profession. They either get depressed or retaliate in their job capacity. Drawing on psychological reactance theory, this paper investigates the linkage between workplace violence and interpersonal deviance in the hospital context. Furthermore, this paper emphasizes the critical role of depression as a mediator and a sense of coherence as a moderator. Using a structured survey, 374 nurses employed within public hospitals in Lahore responded, and then the dataset was analyzed using SmartPLS 3.3.3. Results revealed that physical violence experienced by nurses tends to result in depression, leading to retaliation in the form of interpersonal deviance. Findings revealed that a sense of coherence dampened the physical violence-depression relationship. Hence, appropriate strategies are required by the nursing management to reduce such incidences, and if they happen, they must develop the personality skills and thinking among nurses to overcome such shocks at hospitals. [ABSTRACT FROM AUTHOR]

Artificial intelligence (AI) and robots are increasingly becoming a part of workplaces across the globe. The hospitality sector has also adopted the usage of AI, robots, and other modern technologies to welcome visitors, as well as to provide services during their visits. This increasing trend of technology usage has led to employment uncertainty and higher turnover intention (TI) among employees. As such, this study examined the relationship of AI and robotics awareness among hospitality employees with TI through the moderating role of mutual trust (MT) and competitive psychological climate (CPC). Data were gathered from 330 staff (managers, supervisors, receptionists, & room service providers) employed at 3- and 5-star hotels in Lahore, Pakistan. As a result, AI and robotics awareness displayed significantly positive relationship with TI. Next, MT antagonistically moderated the relationship of AI and robotics awareness with TI. However, CPC did not moderate the link of AI and robotics awareness with TI. Some study drawbacks and directions for future research endeavour are demarcated. • Examines how application of artificial intelligence and robotics results in turnover intentions. Additionally, it also examines the moderating role of the psychological competitiveness and mutual trust. • Uses the Conservation of Resources Theory (COR) as the theoretical base. • Study results suggests that AI and robotics has a positive and significant relationship with turnover intention. • Furthermore, mutual trust antagonistically moderates the relationship of AI and robotics awareness with turnover intention. • However, CPC does not moderate the relationship between AI and robotics awareness and TI. [ABSTRACT FROM AUTHOR]