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2 results on '"Betts, Mitch"'

1. Dell Opens Call Center Near India-Pakistan Line.

Author

Betts, Mitch

Subjects
*CALL centers, *COMPUTER technical support
Abstract

This article explains that Dell Inc. opened a call center in Chandigarh, India to provide computer technical support and business process outsourcing services.

Published
2005

2. Offshore Buyer's Guide.

Author

Betts, Mitch

Subjects
*CONTRACTING out, *COMPUTER software development, *INFORMATION technology, *SUBCONTRACTING, *LETTING of contracts
Abstract

Talks about offshore software manufacturing. Impact of offshore outsourcing on IT workers; Views of executives on offshore outsourcing; Trend in subcontracting in India.

Published
2003

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