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This paper proposes a specific IC measurement model to assist universities to obtain an accurate picture of their knowledge-based assets and help them to develop better strategies to manage that knowledge across the institution. The model also serves as a means for assessing how well the identified assets meet institutional business goals and strategies. The practical application of the model is illustrated in the context of a new Eastern European university. The findings reveal some interesting IC dynamics and identify current shortcomings. Practical implications and the agenda for future research were also discussed. [ABSTRACT FROM AUTHOR]

This paper reports the results of an empirical test of the integrated knowledge management model. This model proposes four inter-related concepts, namely knowledge stocks, knowledge processes, social initiatives and technical initiatives as core components of the organisational knowledge management (KM). To test the model, a survey-based study was conducted in the context of public administration of a European country using 185 senior civil servants as subjects. The results of the study provide a confirmatory test of the proposed model. They demonstrate that both social and technical initiatives represent significant factors in explaining and predicting the status of the organisational knowledge stocks. However, the results indicate that they both affect knowledge stocks indirectly, by influencing organisational knowledge processes. Furthermore, the findings suggest greater importance of social than technical enablers in advancing organisational knowledge. They also suggest that social initiatives may be an important enabler of technical initiatives. [ABSTRACT FROM AUTHOR]