1. PICTURE OF HEALTH.
- Author
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Gabow, Patricia A., Albert, Richard, Kaufman, Linda, Wilson, Michael, and Eisert, Sheri
- Subjects
- *
QUALITY control , *MEDICAL care costs , *COST effectiveness , *EMPLOYEE training , *MIDDLE managers , *HEALTH services administration - Abstract
The article reports on the effort of the Denver Health Care Group to provide quality, safe and cost-effective health care to people in Denver, Colorado. The large academic safety net institution has acquired lean principles and standards to enhance efficiency and establish a self-ordering and self-regulating environment of sustainable change. Middle managers were provided additional training on the approach and were asked to present a project in compliance to the standard. These projects include patient financial services, respiratory therapy and laboratory services.
- Published
- 2008