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Neutral mine drainage (NMD) at Force Crag mine in north-west England has a circumneutral pH and high levels of Zn contamination. A long-term geochemical and hydrological dataset from this site was analysed using a novel molar mass balance approach, which demonstrated that the water chemistry is dominated by species released by the oxidation of sulphides: sphalerite (Zn, Cd, Ni), galena (Pb, mostly removed by adsorption to ferrihydrite) and pyrite (Fe, mostly precipitates as ferrihydrite). The calculations show that the sphalerite:galena:pyrite oxidation ratio is ~1:2:1, but the mine water chemistry is dominated by Zn due to the removal of Pb and Fe by adsorption/precipitation. The acidity released by pyrite oxidation is neutralised by the dissolution of calcite and, to a lesser extent, chlorite. The presence of pyrite is responsible both for the release of acidity and the removal of some contaminant metals by adsorption on ferrihydrite. The concentrations of sulphate, Zn, Cd and Ni in the mine water decrease with increasing flow due to dilution; modest increases in metal flux with flow probably reflect increased oxidation due to greater amounts of oxygenated water flowing through the mine. In contrast, Al, Pb and Cu concentrations are positively correlated with flow due to the flushing of these metals adsorbed to ferrihydrite particles. The influence of temperature is relatively subtle; metal fluxes are a balance between abiotic oxidation (which increases at higher temperatures and flows) and bacterially mediated oxidation (which is depressed at high flow rates when temperatures decrease below 10 °C). These conclusions apply to NMD mine water throughout the UK and elsewhere in the world, including mines hosted in both limestone and silicate rocks. The molar mass balance approach, together with synchronous flow and geochemistry data, provides crucial information for effective mine-water-treatment system design by elucidating the critical roles of flow rate and temperature in determining contaminant concentrations and loads. [ABSTRACT FROM AUTHOR]