Author: "Bryant, David" / Region: connecticut - Searchworks@Jio Institute Digital Library Search Results

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Author: Bryant, David
Abstract: Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)
Published: 1996

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