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1. What do people appreciate in physicians' communication? An international study with focus groups using videotaped medical consultations.

Author

Mazzi, Maria A., Rimondini, Michela, Deveugele, Myriam, Zimmermann, Christa, Moretti, Francesca, van Vliet, Liesbeth, Deledda, Giuseppe, Fletcher, Ian, and Bensing, Jozien

Subjects
*AFFECT (Psychology), *BEHAVIOR, *CHI-squared test, *COMMUNICATION, *CONTENT analysis, *EMOTIONS, *FOCUS groups, *RESEARCH methodology, *MEDICAL cooperation, *NONVERBAL communication, *PHYSICIAN-patient relations, *RESEARCH, *RESEARCH funding, *STATISTICAL sampling, *VIDEO recording, *DESCRIPTIVE statistics
Abstract

The article presents a study which aims to listen to peoples' perspectives on what constitutes a good physician communication. The researchers detail the study design using videotaped standardized medical encounters to discuss their preferences in gender-specific focus groups. It implies that the physicians' affective attitude is most desired and appreciated by patients.

Published
2015
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