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1. Walmart and Target are gaining ground on Costco in customer satisfaction

2. Utilising AI to redefine the future of customer connectivity

4. Customer concern over locked-up necessities - The Daily Lobo

6. Self checkouts could soon be gone as experts cite threat that will see permanent end; The retail industry is rethinking self-checkout counters says a new report from experts, who say that continued theft is an issue -and their customers generally prefer to have someone else ring up their carts

7. Customers are loving Costco. But Walmart? Not so much, according to a recent satisfaction survey

8. Walmart.com customers 'round up' to Spark Good for military families, helping raise more than $3.2 million for Operation Homefront

9. Walmart adding a convenient new store feature customers will love

10. Amazon, T.J. Maxx, Walmart lead in customer loyalty

11. The Digest

12. Macy's and Lowe's make big Target-like customer-friendly changes

13. Walmart CEO shares disappointing news for customers

14. Walmart and Amazon both make customer-friendly changes

15. Freshpet leverages chatbot to drive consumer trust, deeper customer relationship

16. Levi’s, Coach, Ralph Lauren excel at apparel customer service

17. Costco Shoppers Discover The Cost Of The $1.50 Hot Dog Combo

18. COLUMN: Customer service blunders are a trend that needs to be reversed

19. Remodeled Walmart boasts customer-centric features, mural

20. The VIP shopper; Amazon isn't the only one rewarding subscription customers. Grocers are increasingly launching their own models - with some tempting member benefits

21. Amazon is waitlisting new grocery delivery customers to help it keep up with a surge in demand (AMZN)

22. Walmart Reports Adjustment of Store Hours to Better Serve Customers

23. Walmart Makes Adjustments to Store Hours to Better Serve Customers

24. Coronavirus: How leading grocery chains are responding to keep customers safe and shelves stocked

25. Sam's Club Makes Customer-Friendly Move Costco Hasn't

27. These Walmart Moves Will Make Parents and Holiday Shoppers Happy

28. Why Customer Service Is Getting Weird, and What You Can Do About It: Frustrated customers want to be listened to. But that culture of engagement doesn't just happen

29. Walmart, H-E-B stand out in retail customer loyalty

30. Amazon says deliveries are back up to speed after complaints about package delays (AMZN)

31. Walmart is fixing shoppers' top complaints with its fresh produce department as its online grocery business rapidly expands

32. Walmart, Sam's Club to begin offering youth vaccinations

33. Grocery chains cited for omnichannel customer service excellence

34. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

35. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

36. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

37. Power outage knocks out 1,775 Hazel Dell customers

38. Grocery shoppers keep their distance as stores adopt new coronavirus measures

39. Superstore, Shoppers Drug Mart customers say they were forced to use self-checkout

40. Online Shopping Feels the Heat as Customer Satisfaction in Retail Falls to Lowest Point Since 2015, ACSI Data Show

41. THE FUTURE OF DARK STORES; THESE ORDER-FULFILLMENT-ONLY LOCATIONS ALLOW RETAILERS TO BETTER FOCUS ON CUSTOMER SERVICE

42. Service from the future: discovering new ways to take care of customers

43. Supermarket customer satisfaction rebounds amid pandemic

46. Supermarket customer satisfaction wanes amid COVID-19 pandemic

47. Reimagining Store Design to Help Customers Better Navigate the Omni-Shopping Experience

48. Supermarkets rate high in pharmacy customer satisfaction

49. Walmart's 'Ask Sam' Helps Associates Help Customers

50. WALMART'S 'ASK SAM' HELPS ASSOCIATES HELP CUSTOMERS

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