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The relationship between manufacturing flexibility and environmental uncertainty has been widely studied; however, research involving manufacturing flexibility and associated infrastructural antecedents is sparse. In this paper, using the real options perspective, we develop a research model to explicate management support’s influence on an organisation’s manufacturing flexibility. We use a second-order, multi-dimensional construct and survey data collected from US manufacturers to test our hypotheses. The study provides evidence to suggest that management support through teamwork, information systems effectiveness, and integrated supply chain effectiveness enhances an organisation’s manufacturing flexibility. [ABSTRACT FROM PUBLISHER]

Purpose: This paper aims to develop and test a model of buyer–supplier relational investment that links supply chain integration (SCI) to supplier flexibility performance (SFLEX) advantages in different manufacturing environments. Relational stability (RS) and information quality (IQL) are viewed as key indicators of intermediating commitment investments in supplier relationships to help support supplier accommodations for special requests for order flexibility. The model is applied to investigate the relative importance of manufacturer relational investments with suppliers in both make-to-stock (MTS) and make-to-order (MTO) production environments. Design/methodology/approach: A survey of 206 US manufacturing firms was used to test the proposed research model using structural equation modeling and multiple-group analysis techniques. Findings: Social exchange investments in relationship stability and information quality are found to fully mediate the positive performance relationship between supply chain integration and supplier flexibility performance for manufacturers. However, the relative importance of each form of investment in enhancing supplier flexibility performance varies based on the buyer's (manufacturer's) order fulfillment environment (make-to-stock versus make-to-order). Originality/value: The proposed model may assist manufacturers make more informed relational exchange investments and supply chain configuration decisions that most conducive to enhancing supplier flexibility performance for different production environments. [ABSTRACT FROM AUTHOR]

Purpose: Service organization supply chains provide a context that amplifies the complexity of interorganizational interdependencies and the need to build unique capabilities and innovative solutions, especially when confronted with man-made or natural disasters. Using the lens of complex adaptive systems (CAS), this study aims to investigate the role of absorptive capacity (AC), change management capability and information quality in improving a firm's ability to cope with disasters – disaster immunity (DI). The study uniquely parses absorptive capacity into a three-variable, second-order construct (absorptive human resource management, absorptive complementary knowledge and absorptive infrastructure). Design/methodology/approach: Using data collected from 264 US service firms in a supply chain context, this paper evaluates the research model using the structural equation modeling approach. Findings: The second-order, three-dimensional framework for AC has far superior psychometric properties as compared to the previous unidimensional conceptualizations. Results show that AC influences a firm's DI through change management capability and information quality – two DI enhancing resources. Originality/value: The paper builds on previous conceptual discussions of absorptive capacity as a multidimensional construct by operationalizing AC as a latent variable with three dimensions (above). Moreover, this paper shows that AC, change management capability, information quality and DI are interrelated parts of a CAS. [ABSTRACT FROM AUTHOR]