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An interview with Michelle Eisen, barista and union organizer at coffee chain Starbucks, is presented. Eisen refers to the sort of manipulation at Starbucks, absence of investment in long-term employees, absence of reward for hard work, the need for negotiation of pay and benefits as reasons for organizing a union. She stresses that people in the service industry deserve respect, safe working conditions and fair wages and that Starbucks must recognize the right of its workers to organize.

(Bloomberg) -- Michelle Eisen, leading organizer of Starbucks Workers United, has successfully unionized a Starbucks store in Buffalo, New York. On this episode of Bloomberg's Gamechangers, we report on Eisen's struggle and the seemingly sudden, increasingly national effort to unionize a retail chain that's long touted itself as a champion of employees. [Extracted from the article]

Because right now they're sitting across a bargaining table with my store negotiating a contract while they're continuing to try and bust up unions in other stores, in other parts of the country. (Bloomberg Businessweek) -- Eisen's push to organize her co-workers paid off in December, when the outlet where she works voted to form a union. [Extracted from the article]