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Although the literature on COVID-19 is expanding, particularly in relation to crisis management responses pursued by large tourism enterprises, currently few studies exist on the responses of small tourism firms and more specifically of the crisis management practices of small and microaccommodation establishments. The aim in this study is to investigate the business management responses of small tourism firms to the COVID-19 pandemic crisis and restrictions in South Africa. Themes of concern are whether enterprises have been able to sustain operations and adopt certain coping mechanisms or management strategies to mitigate the pandemic's impact. The article reports on an interview survey of small and microenterprises engaged in accommodation services (N = 75) in South Africa under lockdown restrictions as a means of assessing the responses and coping strategies during an unprecedented crisis of this core component of the country's tourism industry. Among key findings are that small and microlodging firms that have suffered severe financial losses because of the COVID-19 shock have few viable mechanisms to cope with the impact of the crisis and that government support to aid recovery has been insufficient in South Africa. This research contributes to the limited body of international scholarship that examines how small and microaccommodation firms, a major group and contributor of many economies, are navigating the unprecedented COVID-19 environment. [ABSTRACT FROM AUTHOR]

This paper examines the nature of networking and learning by tourism firms in relation to accessing knowledge for innovation. In particular, the nature of tourism learning and networking, geography of networking linkages, and systemic characteristics of relationships between tourism firms, government agencies, higher education institutions, and other organisations in the Western Cape tourism system are examined. The analysis draws on 182 tourism firm, tourism system, and contextual interviews. This investigation demonstrates that even though tourism firms mostly use internal resources for innovation, external, non-local knowledge is significant for enhancing novel innovation. It is disclosed that whilst local network linkages are dense, loose, and of importance for business and marketing purposes, extra-regional network relationships are imperative for learning in relation to innovation. As further observed, network linkages between local and regional actors for supporting tourism innovation in the Western Cape are generally weak which points to the underdevelopment of local and regional innovation networks or systems. The paper provides planning recommendations for enhancing the competitiveness of tourism firms towards fostering development and growth in the regional tourism economy. Specifically, support for stimulating learning networks as well as strengthening systemic relationships in the Western Cape tourism system are recommended. It is underscored that strategic relationships with non-local partners need to be nurtured towards fostering tourism innovation and enhancing regional competitiveness. [ABSTRACT FROM PUBLISHER]

Recently, innovation has become a critical parameter for contemporary regional and local development policy in the global North. In South African debates about regional and local development policy issues of innovation rarely are discussed and the country's most recent policy documents and frameworks around local economic development (LED) make no mention or acknowledgement of issues around innovation. This disconnect between South Africa's national innovation policies and those around regional and local development planning is under review as the country's Department of Science and Technology (DST) with responsibility for innovation policy in the country, released a new strategy document intended to inform the DST's involvement in the policy space of LED with the mandate of strengthening local systems of innovation and production in a systemic and systematic manner. It is argued that in terms of LED policy and practice across the global South this South African policy document represents a potential benchmark policy intervention which merits scrutiny and discussion. The aim is to examine the shift in national policy thinking towards the use and role of innovation for driving economic and social change in the marginalised spaces of South Africa. Against a background of debates around national, regional and local systems of innovation in the global South and of the emergence of new perspectives around the potential of innovation to contribute to poverty reduction, job creation and LED a critical review is provided of new policy directions and strategic proposals for the application of innovation to drive economic and social change in South Africa's marginalised spaces. [ABSTRACT FROM AUTHOR]