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Background and Originality: The purpose of the presented research was to enhance the understanding and management of key performance indicators (Cpk, OEE, and ROI) in the automotive industry. The originality of the study stems from its emphasis on process technological performance and digitalization of measurements, which are crucial in today's industry. Method: The research was based on a case study, involving data analysis, the utilization of a Cpk measurement system, and event tracking through a logbook. The theoretical framework is based on measuring process technological performance and its connection to financial outcomes. Results: In the third phase of optimization, significant improvements were recorded in the indicators, including higher Cpk, OEE, and ROI values. These enhanced indicators led to compliance with final product specifications and concurrently increased production operational efficiency. Digitalization of measurements allowed for the rapid detection of process deviations and real-time adjustments in measurements. Society: Preliminary research results already make a substantial contribution to the automotive industry by emphasizing the crucial role of the business and technological performance measurement system and digitalization in improving operational efficiency. This can support enhanced process management and add value to social responsibility and environmental protection. Limitations/Further Research: Research limitations are related to the case study approach and temporal and financial constraints. Further research is recommended to delve into correlations between process technological performance indicators and financial outcomes and expand the study to other industries.

In 2010, Luka Koper port and logistics system celebrated its 53rd anniversary. From being a small local port they have developed into the significant port and logistic system - European Logistics and Distribution Centre Luka Koper, d.d., in the Adriatic and European maritime market. The main purpose of this paper is to present the development of the management system. Luka Koper, d.d. was recognized for Excellence (R4E) in the 2005 and finalist in the 2006 Excellence Award (EEA) process. Within this research we stressed the importance of the influence of process key performance indicators (KPIs’) on the business results of the company through the EFQM model harmonization. The case of a company which is regularly and systematically accomplishing the Supervisory Board resolution about business management model harmonization with the principles of the EFQM model is very rare in Slovenia. From the literature review we have not found any similar case study research. Qualitative and quantitative analysis indicates the general benefits of the KPIs’ influence on the business results. In this context, diagnosis and consecutive deeper understanding of the process KPIs’ influence on the business results should be the basis for further improvements of the company’s performance.