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The article details the negative effects of the reduction of the Department for Education and Child Development's Integrated Support Services (ISS) on needy students and school staff in South Australia.

The article offers the author's insights regarding the role of the school services officers (SSOs) in the educational sector and the importance of replacing them in the case they are on leave. Topics include the impact of their absence on the students and schools staff, the action of Australian Education Union (AEU) SSO Consultative Committee on recommending the supplementation of SSO, and the teaching vacancies in Australia for teachers selection and recruitment.

The article discusses the implementation of a new policy for the recruitment and selection of school service officers (SSOs) and Early Childhood Workers (ECWs) in Australia. It states that the new policy provide greater opportunities for the current staffing policies and procedures of the Australian Education Union (AEU) members. It examines the outcomes of the policy including promote permanency rates, permanent selection and placement processes.