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Shopping till you drop may be fun when you're buying clothes or Christmas gifts, but when purchasing a PC for your business, the less hassle the better. Where you buy […]

Retailers have been selling office equipment to small businesses for years. However, it has only been in the past year that retailers have begun catering to this clientele with a […]

New York-As the build-to-order train gathers steam, a computer retail industry long hitched to the forecast-dependent inventory model is showing unprece- dented willingness to jump aboard. Both national computer superstore […]

In an effort to redefine itself in the face of continued financial losses, CompUSA has embarked on an aggressive plan to recast its business model. In addition to staff cuts […]

www.cdw.com With the throngs of startup e-commerce sites filling your search-engine query results, Computer Discount Warehouse (CDW, www.cdw.com) stands out for having been in business for 15 years. An entrenched […]

Gateway Inc. this week will unveil a national program aimed at growing businesses, offering network services through its expanding stable of retail stores. Since last year, Gateway Country has informally […]

RCS Computer Experience got an inkling of what the LCD monitor business will be like in the future about a year ago when the company opened a high-end showroom in […]

New York-People who already own personal computers are much more inclined to assemble and order a PC from an in-store kiosk than those who do not own a computer. That […]

New York-At the smorgasbord of computer retailing, Sam's Club and other warehouse formats are considered plain vanilla. Just the same, the Wal-Mart unit is modestly spicing up its PC departments […]

Waltham, Mass.-The costly, competitive giveaway wars that characterized past frenzied holiday sales promotions are decidedly passe this season, as consumers swarm to low-end PCs and retailers feel a pinch on […]

Bothell, Wash.-With titles such as CastleVania Symphony of the Dark, Quake and Mace lining the shelves, there's no doubt that gory games top many children's Christmas wish lists. But, as […]

The sub-$1,000 PC phenomenon is testing the sales skills of the nation's com- puter retailers, forcing them to sell more to keep pace with last year's volume, while requiring that […]

No matter how user-friendly their manufacturers claim them to be, software manuals rarely make learning a simple or enjoyable task. For novices, the immediate alternatives-such as troubleshooting guides, online assistance […]

New York-If back-to-school trends are any indication, sub-$1,000 computers will continue reshaping the retail landscape in Q4, for the first time paving the way for acceptance of a broad range […]

New York-Retailers and third-party contractors plan to drive sales of extended warranties both inside and outside the store by increasing training and intensifying outbound efforts. Market penetration for extended service […]

Hoping to spur growth while cutting operating expenses, Apple last week announced it was shaking up its relationship with resellers and its methods of supplying them. Apple acknowledged that sales […]

New York: The business of selling consumer credit is becoming a mixed blessing for computer retailers. Private-label credit cards, offered by almost every major chain and by many independent and […]

Heartened by incremental gains in retail shelf space, chip makers Advanced Micro Devices and Cyrix are increasing their channel marketing initiatives, hoping to chip away at the Intel juggernaut. AMD […]

A CRW Report: Redmond, Wash.-It's official. The next version of Windows will be called Windows 98. But amid the relief of knowing the target launch date, some personal-computer makers are […]

El Paso, Texas-Desperate to eliminate the sting of price protection and the high cost of carrying inventory, PC vendors are exploring unprecedented moves aimed at limiting exposure. Six months after […]

Electronic Learning Aids are no longer considered kid stuff. The products, originally dismissed as toys, are gaining momentum at retail as more parents come to view them as bridges to […]

DALLAS-When CompUSA chief executive Jim Halpin reviewed the reasons for the company's stronger-than-expected fourth-quarter results last week, the good news came with a single note of bad news. "Apple probably […]

NEW YORK-Whenever a new line of PCs or notebooks hits the market, there's a three- to four-week lag between when merchandise hits the shelves of the Best Buy in Grand […]

Strategic Market Report -- Overview -- Budget Software Budget software's success at retail has spawned new publishers in the category, while established budget retailers are raising their charges and cutting […]

Strategic Market Report -- Markets -- Budget Software In 1995, budget software priced from $5 to $20 represented about 25 percent of total consumer software unit sales volume, but less […]

Some Products Offer Special Promotions and Services NEW YORK-Software sales may be slower now than at other times of the year, but there is one group of potential customers that […]

SAN MATEO, CALIF.-While interactive music titles largely skipped a beat with their initial retail sales, publishers aren't ready to stop the music. Several are developing more game-oriented music CD-ROMs, while […]

Publishers looking for synergy between the consumer channels NEW YORK-Uncle Pennybags has made a small fortune for Parker Brothers over the years. And while he has not yet cornered the […]

DALLAS-Faced with the prospect of some big-name former executives opening communications stores on their home turf, CompUSA and Computer City are preparing competitive communications strategies in new stores opening as […]

DALLAS-Hoping to build budget software sales and clean up its merchandising act, CompUSA is trimming its budget offerings to about four or five lines this spring. At the same time, […]

REDWOOD CITY, CALIF.-Sega of America's introduction of its Saturn game player this summer has clearly served as a successful preemptive strike against the forthcoming Sony PlayStation. Most stores carrying the […]

LOS ANGELES--With new software continuing to demand ever-increasing amounts of storage space, consumers are upgrading their hard drives in record numbers to make room for their applications' expanding appetites. Retailers […]