11 results on '"Harrington, H."'
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2. Was W. Edwards Deming wrong?
3. Performance improvement: a total poor‐quality cost system
4. What’s this “systems” stuff, anyhow?
5. Performance improvement: was W. Edwards Deming wrong?
6. Performance improvement: the downside to quality improvement (the surplus people problem)
7. National traits in TQM principles and practices
8. Continuous versus breakthrough improvement : Finding the right answer
9. Performance improvement: a manager for the twenty‐first century ‐ part II
10. Performance inprovement: a manager for the twenty‐ first century ‐ part I
11. Performance improvement: the rise and fall of reengineering
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