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The COVID-19 pandemic has boosted the growth of the online food delivery (OFD) market in every corner of the world. In Vietnam, the food delivery service is rising rapidly and opening a large gateway of opportunities for numerous OFD platforms, also making it a competing business market in this country. Thus, to keep up with the ever-changing market dynamics, there are numerous measures and dimensions for the OFD entrepreneurs to take into consideration towards sustainable development. This paper’s objective is to evaluate major OFD companies in Vietnam based on a comprehensive set of criteria, which are social and environmental criteria (healthy and safety, information security, and environmental impact), economic criteria (delivery cost, operational capability, and risk management), service quality (order fulfillment, delivery speed, convenience of payment, online/offline service level, and customer feedback), and technology (web design, real-time tracking systems, and marketing techniques). To achieve this objective, this work proposes a multi-criteria decision-making (MCDM)-based framework combining the fuzzy analytic hierarchy process (FAHP) and the weighted aggregated sum product assessment (WASPAS). The FAHP is used to generate criteria weights in which fuzzy set theory is applied to translate the linguistic evaluation statements of experts. Then, WASPAS is used to rank the OFD companies against the selected criteria. The evaluation criteria that have obtained maximum weight priority in the FAHP analysis are “convenience of payment”, “delivery speed”, “online service level”, “order fulfillment”, and “delivery cost”. From the final ranking of WASPAS, Foody is today the best performing OFD player in Vietnam regarding the selected criteria, followed by GrabFood and Now. The proposed methodology can be an accurate and robust evaluation model for the industry, while the managerial implications of this study provide significant materials for decision-makers in the OFD market in improving their businesses towards sustainable development.

In Vietnam, as more and more organizations are moving toward globalization, green supplier selection (GSS) has emerged as a strategic approach in supply chain management that requires supplier practices in lessening the environmental risks to society. Based on both conventional and environmental criteria, this paper aims to evaluate a set of suppliers by establishing a multi-criteria decision-making (MCDM)-based framework using an integrated fuzzy analytical hierarchy process (FAHP) with the VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method. Initially, five GSS criteria of the environmental aspect (wastewater treatment, solid waste generation, energy consumption, air pollution, corporate social responsibility) and conventional criteria (quality, cost, delivery, and technology) are identified from the literature and consulting field experts to employ the MCDM approach. The trustworthiness of the proposed integrated framework is presented by discussing a case study in the coffee bean supply chain in Vietnam. The FAHP is used to generate criteria weights in which fuzzy set theory is applied to translate the linguistic evaluation statements of experts, and VIKOR is used to rank the alternatives against the selected criteria. From FAHP findings, the most important criteria are quantity discount, solid waste generation, order fulfillment rate, logistics cost, and purchasing cost. A consistency test is performed to ensure the uniformity of the expert’s input. The best suppliers are determined through the final ranking of the VIKOR model for the case study. The work presented provides insight to decision-makers of supplier selection that helps determine significant GSS criteria and aids in the minimization of environmental risks to society arising from the supply chain on corporate sustainability standards.

All industries are affected by finance factors and the first factor to evaluate the development of a country must be its financial resource in which the banking sector development plays a significant role. The bank is seen as the lifeblood of an economy, an intermediary activity associated with the movement of the entire economy and covering all socio-economic activities. The research calculates the performance of Vietnamese banks in order to rank decision-making units (DMUs) in progress of business movement through Super SBM Model. The Super SBM model can measure the super-efficiency of variables with the maximum value higher than 1. The result of the empirical researching of input and output factors shows scores of banks over periods and it that VIB Bank with its scores upper 1.527207 stay in the rank of the top bank in Vietnam over the period 2013 to 2016.