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The author discusses how she confronts racism in her hometown in Memphis, Tennessee. The author co-founded the Common Ground: Conversations on Race, Communities in Action, whose aim is toward racial reconciliation. The organization uses a curriculum developed by Everyday Democracy which calls for individuals from diverse ethnic backgrounds to gather to talk about race, racism and inequities.

The article reports on the need for news media organizations to understand the connection between journalism, the politics of racial resentment and white anger against journalists of color in the U.S. The author shares how she deals with angry white readers and suggests that newsroom leaders should manage their organization's reporting accordingly. She also advises newsroom leaders to believe in their journalists.