1. Using an Eye-Tracking Approach to Explore Gender Differences in Visual Attention and Shopping Attitudes in an Online Shopping Environment
- Author
-
Yoon Min Hwang and Kun Chang Lee
- Subjects
Multimedia ,business.industry ,05 social sciences ,Human Factors and Ergonomics ,Advertising ,Cognition ,computer.software_genre ,Online advertising ,Computer Science Applications ,Human-Computer Interaction ,0502 economics and business ,Mainstream ,Eye tracking ,Visual attention ,050211 marketing ,business ,Psychology ,computer ,050203 business & management ,Consumer behaviour - Abstract
Growth in online marketing has been unprecedented, and mainstream shopping is shifting from traditional stores to online shopping channels. However, many aspects of online consumer behavior remain unaddressed. In particular, the effects of gender differences in visual attention on shopping attitudes are a great challenge in online retailers’ attempts to understand consumers’ cognitive processing and strategies. This study was designed to investigate the effects of gender on visual attention to online shopping information and its influence on attitudes about the products displayed. Using an eye-tracking approach, the results identified significant gender differences in visual attention to online shopping information and shopping attitudes about the products presented. Female participants attended visually to most of the online shopping information areas to a greater degree than did males, and their attitudes about products were influenced to some degree by visual attention to the consumer opinion a...
- Published
- 2017